This hotel and the surrounding area is 'sluggish'. A "Poor" rating seems a little harsh; yet "Average" is perhaps too generous. "Below Average" would be a better description.
It's lacking the vibrancy of other beach resorts, in décor and atmosphere. It is a relatively small hotel, I'm guessing 30-40 rooms, and must have been half-empty during our 3 night visit.
The rooms have flat screen TV's, open-plan lounge, bed area and en-suite showers. Apart from the new TV's; everything else is looking a bit shabby around the edges (eg safe broken in one room, air con not very effective in another room, toilet broken in another, ill-fitting door). The beds are solid in the extreme.
Another significant issue, but one that could easily by resolved, is that there are glass panels in the doors but no curtains, and the window curtains are very thin- so the early morning sun comes pouring-in at 5:30am to wake you up. [This will mainly affect the cheaper "B-Block" rooms which face East!] I can't believe that I'm the first to think thick curtains would be a good idea (the second night I hung bed blankets up making my own curtains!).
Another negative is that a 'beach front' description it's a bit of an exaggeration. Even at low-tide there was only 6 feet of sand, but not for laying out as waves still lapping over this. At mid & high-tide the waves crash up onto the concrete/stone steps, so no beach at all. 5ft above the 'beach' there is a sand/shell garden with sun-beds and paving around the pool side with a few more beds.
The pool-side "bar", had no drinks actually there, so staff were (literally) running back & forth getting drinks from the main restaurant fridge. It was no great distance but unnecessary all the same.
The evening food at the restaurant was good, and reasonably priced (similar to the street restaurants), but the one night we ate there we were the only guests, so there was no ambiance. Lunch specials, served at the pool, were BBQ seafood or chicken sticks (simple kebabs).
I wasn't impressed with breakfast at all. Eggs cooked to order, otherwise noodles/rice (typical Vietnamese breakfast) or dry bread and poor selection of fruits and cold pancakes ("Russian Style"). "Orange Juice" was a very sweet artificial squash/syrup; "Pineapple Juice" was very watered down. Then with birds (sparrows) hopping over the serving tables pecking at the food and a good supply of flies, breakfast was no treat at all.
For a short break (2 or 3 days) it suffices but for longer breaks I'd suggest looking at others. Oh, BTW, from Saigon (Ho Chi Minh City) to Mui Ne/Phan Thiet, by private bus, takes about 5-6 hours each way, even though is only about 200km.
There's not a lot can be done about the beach, but the rest are silly irritations that the hotel could easily rectify - unless business has got so bad - Sad as there are massive new resorts being built a few miles up the road and this small hotel should have a niche to serve.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.