Some hotels let their age show, and this hotel certainly did. And this hotel did not age gracefully.
The hotel was virtually empty when we arrived. There was no check in because the staff manning the reception could not speak english. We were just given the key, and the porter brought us to the room.
The state of the door to the room gave us a clue as to what we would find inside. The room was spacious enough, with a good view of the beach, but that was also because I paid for one of the better rooms. The room was dilapidated. The floor was sticky, probably due to the saltiness of the enviroment.
The room was infested with bugs. You get ants crawling over you just by lying in bed. One of my backpacks was overrunning with ants after we left some biscuits (still inside its wrapping) in the bag. I killed a cockroach in the bathroom, after which that attracted lots of ants too.
The service at the reception was indifferent and cold. Possibly it was because their spoken English was limited, but even so, that should be no excuse for indifferent service in the hospitality industry. To add insult to injury, they even charge for drinking water. OK. It was just 5000 dong (30 US cents) for a small bottle, but it was also the principle of it. You run a hotel and you do not even provide basic things like drinking water gratis. So much for hospitality.
The only saving grace was the breakfast, which was a decent cooked breakfast which you order from their menu.
In summary, a hotel that does not even live up to its 2 star rating. The location was good, with the beach just across the road, but then, there are several hotels along the same strip, and surely things cannot get any worse in any of them.
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