Having an extremely taxing year starting up a new business I was ready for this holiday, however, it did look too good to be true and having stayed all over the world at some of the best branded hotels including the Four Season's and eaten in some amazing restaurants including Rick Stein, Gordon Ramsey, Jamie Oliver...... my expectations can be a bit high. To my delight and surprise, having booked it through the discount site Voyage Prive, both myself and partner never failed to be extremely happy at every turn throughout our 12 night stay.
The rooms were decorated, fitted out and cleaned to very high standard (we loved the sunken bath looking out onto our little swimming pool in our private garden). The food, especially the breakfasts (you could have anytime of the day, anywhere you pleased in the hotel) were fab and every night when we went to bed we found ourselves discussing what we would have the next day as the choice was so good.
What I found to my pleasure, as we all have to budget but still want the best out of a holiday was there was no surcharge for room service, never a lack of bottled water in our room (some days we had as much as 4 bottles each) and for our half board anything on the menu was included.
The service from the hotel to Hoi An was brilliant and the Fusion Maia lounge was like an oasis in the dessert for our weary shopping trips where we were able to put our shopping in a locker, have a glass of wine, some lunch (charged to our room) and venture back out to shop or simply take in the sights and sounds.
The spa was to die for as the treatments were well thought out and done by some very well trained and competent therapists so all treatment's were of a very high standard, followed by a refreshing herbal drink. Do not miss swimming in the spa pool and standing under the waterfall, great fun.
What really made our holiday was the staff, not just the odd one but all and considering there are 300 I take my hat off to the General Manager, Michelle who does such a good job and manages to achieve all it takes to run well, a 5 star hotel. They were so lovely and what was even nicer is that they were genuine and didn't feel they were just nice hoping for a tip. They say the balinese are lovely gentle people but the ones we met could definitely give them a run for their money.
The excursions were well thought out and planned, we really enjoyed Tai Chi on Marble Mountain with Minh, great experience. I am now learning the Yang 24 posture form, at home (never thought that would ever happen)!
Both myself and my partner would have no hesitation in recommending this hotel and will almost definitely be back and would like to very much thank Michelle and her team for making it one of our best holidays.
All are good as everything is to hand and peaceful
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 1, 2013
Karen, thank you for your wonderful review and it's so great to know it was one of your best holidays yet. We'll let Mr Minh know you enjoyed his Fusion Explorer tour doing Tai Chi on Marble Mountain and that you're still practising at home, he'll be thrilled!
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