We arranged our stay directly with the hotel, who provided a complimentary airport pick and drop off service and a very good room rate.
The rooms are spacious, clean with a big bathroom. It also had fantastic views of Da Nang, the beaches, Ba Na and the Marble Mountains. The bellboys and check-in staff were friendly and helpful during our extended stay of 18 nights.
We used all of the hotel facilities including the pool, sauna, spa and restaurants during out stay and could find no major faults. Our memories of the stay include the happy smiling faces of the young lady who always provided us with water and coffee in the foyer every day, the business centre staff who were very helpful with printing documents and the breakfast staff who looked after us so well.
The professionalism of the staff, including customer service is attributable to the hard work of the hotel GM, Amir. In all of my visits to Vietnam and stays in many five star hotels, all of the ones in Saigon, I have never seen a GM so active in the hotel with both staff and guests.
The reason for our stay was due to a very sick family relative. The GM provided us with a sympathetic ear, complimentary hotel services and a bottle of wine on our last night which we enjoyed on the 23rd floor cafe with 360 degree views of Da Nang.
My wife and I thank Amir for his kindness and all the staff at HAGL Da Nang.
- Official Description (provided by the hotel):
- Ideal location only a mere 1.5 kms away from the Danang International airport. Well-appointed guests rooms backed with modern facilities and friendly staff to ensure that your stay is relaxing, comfortable. You are most welcome at the Hagl Plaza Danang! ... more less
- Reservation Options:
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- Also Known As:
- Hagl (Hoang Anh) Plaza Da Nang Hotel Da Nang