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“Wonderful place” 5 of 5 stars
Review of Hai Au Hotel

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Hai Au Hotel
2.0 of 5 Hotel   |   576 Cua Dai Street, Hoi An 084, Vietnam   |  
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Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #20 of 82 Hotels in Hoi An
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Wonderful place”
5 of 5 stars Reviewed October 1, 2010

I truly enjoyed my stay at Hai Au Hotel. The service is excellent...everyone remembered my name and helped me orient myself on the first day. My room was lovely, complete with a small balcony and a real bathtub, the only one I had for three weeks flashpacking in Southeast Asia. Also, it is EXTREMELY convenient that you can rent bicycles and motorbikes right there, especially since the hotel is about a 10 minute walk to the city center (which is fine with me), located on one's way to the beach. I loved the location. The breakfast is really good... a lot to choose from and an open air area to sit. They will try to get you to go to their clothing store, but aren't too pushy. Their clothing store is OK, but there are so many in Hoi An, I can't really say if they are better or worse. I highly recommend Hai Au for a stay in Hoi An.

  • Stayed September 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,042 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darwin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 29, 2010

We stayed at Hai Au hotel because of the great Tripadvisor reviews and were not disappointed. The room was clean and cool, the facilities were in good working order. The staff went out of their way to ensure we were happy, they knew our names within a few hours of arriving!
Highly recommended.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hastings, New Zealand
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 27, 2010

The girls on the front desk - Yummy and co, really make this hotel. They are super friendly and welcoming. The rooms and breakfast were good, and it was nice to have a swimming pool to cool off in on the hot days. The hotel was walking distance to the main part of town and a short bicycle ride to the beach. The facilities probably weren't quite as good as some of the other places we stayed in Vietnam, but the staff really made up for this. I would recommend this hotel to others on a 'medium' budget.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, Canada
1 review
5 of 5 stars Reviewed September 22, 2010

Super welcome. Couldn't do enough for us. Remebered our names to greet us. Others who encountered our hotel staff commented on how much more friendly and caring our hotel staff were. Will definately stay there if I go to Hoi An again

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Top Contributor
50 reviews 50 reviews
43 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 16, 2010

This hotel makes for a good option to explore the old town and the beach. Rooms are ok although a bit dates when it comes to the deco. But very clean. There Is a tiny pool to cool off in. Bikes for hire for reasonable price. And necessary to get to the beach. Girls at reception very friendly and helpful in what I ad a dutch national found a tat too much. Especially in the morning. But still better than a grumpy person at reception. Overall good stay.

  • Stayed September 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nha Trang, Vietnam
1 review
5 of 5 stars Reviewed September 12, 2010

After travelling around Hanoi it was good to get down to Hoi An, what made it even better was the Hoi Au hotel. When you arrive your a greeted by very friendly hotel staff (Ecspecially Yummy & Sally) who straight away make it their job to personalise your stay at their hotel. The rooms where clean, quite and large so it's very comfortable. The staff are also very helpfull with organizing the best trips around Hoi An and also provide details on what to look out for. If you want a good hotel this is the one. Enjoy.......

  • Stayed September 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2010

We stayed here for 3 nights and from the moment we were picked up from the over night bus (free) to the moment we left we felt like valued guests. The reception staff make an effort to learn your name and are full of good advice for enjoying Hoi An. We booked a trip to My Son with them and also bought lovely clothes from the tailor affiliated with them. And to top it all the pool was just what you needed after a hot day of sight seeing in the old town. Only negatives were hard pillows (not unusual in Vietnam!) and an average breakfast. Overall I can't imagine you can get much better for the price!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hai Au Hotel

Address: 576 Cua Dai Street, Hoi An 084, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Hoi An
#17 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hai Au Hotel 2*
Official Description (provided by the hotel):
Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more   less 
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Also Known As:
Hotel Hai Au
Hai Au Hoi An

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