In what hotel would the reception greet you by your name upon arrival? I have experienced this only at Hai Au and I loved it. It was a very personal welcome, and Hai Au is full of such soft touches and it made our stay an excellent one.
Yummy, Sally, Minh and all other staff were the highlight and I would say the lifeline of this hotel. The rooms are basic, no-frills (but with a computer, TV, mini-fridge etc.) but very clean. Location wise, its a short walk to the city and most of the time we walked but we also rented bicycles for as $1 a day. Yummy really helped us in recommending good restaurants and things to do and even the occasional chats about life in Viet Nam and her interest to know more about where we come from was a welcome change as opposed to the mechanical "hello" we are so used to in other hotels.
Although hot water in the rooms are made available in a flask, I would request the hotel to add a kettle in each room, to make it easier for both the guest as well room service. Laundry was very well priced. We are really not into all the finer details of how dated the bath fixtures are or the brands of linen used. Our travelling party was more concerned about the location, cleanliness, value for money and service. Hai Au hotel met all of our expectations on those criteria.
We highly recommend this hotel.
- Also Known As:
- Hotel Hai Au
- Hai Au Hoi An
- Official Description (provided by the hotel):
- Hai Au Hotel is located in Cua Dai street, a short distance from Cua Dai Beach and not far from the Hoi An historical Old Town – a World Heritage listed site. We have a spacious and peaceful atmosphere. All rooms are roomy with a well appointed bathroom, and big balconies that have nice views. Each room has individual temperature control, IDD telephone, cable television with international channels, Mini-bar; wake up call and 24 hour room service. The sunny, spacious swimming pool is outside. We also have free internet in the lobby and Wi-Fi in all areas of the hotel. ... more less
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