My girlfriends n I booked a 5 bedroom villa (6pax). Their service was extended even before we arrived. The hotel staff called on the eve to check on our departure, the numbers of cars to pick us up, the bedding n so on. We were checked into the villa directly. We had a butler Phong, truly an ambassdor for the hotel, he is simply the best. He makes sure we are very comfortable and fed on time. He stays with us till we say he can go home. He is so knowledgeable abt the hotel n forthcoming. And every night before we turn in he will check with us our plans for next day n arranges transport for pick up n drop off.
On the 3rd night we arranged a tour in 'my son'. Morning he spoke to the driver n tour guide even though we booked tour frm outside. On our way back the tour guide spoke to Phong to pick us from the hoi An town. Since we only arranged 1 hr before the pick, the hotel arranged 2 taxis for pick up. Since we were unable to communicate with the taxi driver, we took a cab that was not arranged by hotel. After few minutes, the taxi driver who picked up us up received a call from the hotel, spoke to the driver n spoke to us, asking if we are fine. We were totally awed by this service, the hotel actually knew we took the wrong cab n tracked the driver who picked us up n checked on our safety.
Since we came back to the room late our butler stayed till 8.30pm. He laid the table with some snacks, fruits n tea. The music and aircon was on n it was totally relaxing when we arrived in. Even the other hotel service providers knew which villa we staying in always asked how is our stay. My friends n I very pleased, that the hotel checks into every detail of guests' needs n provides them well. All staffs are well trained. The rooms were always immaculately clean
Nam hai is an unforgettable experience. Awesome.
- Official Description (provided by the hotel):
- Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more less
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- Also Known As:
- The Nam Hai Hotel Hoi An
- Nam Hai Hoi An