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The Nam Hai Hoi An, a GHM hotel: Traveler Reviews

5.0 of 5
Hamlet 1, Dien Duong Village | Dien Ban District, Hoi An, Vietnam
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The Nam Hai–Stay 3 Pay 2
The Nam Hai Hoi An, a GHM hotel
Ranked #2 of 71 hotels in Hoi An
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653 reviews from our community

Traveler rating
    543
    60
    34
    10
    6
See reviews for
Families
136
 
Couples
377
 
Solo
14
 
Business
14
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Connecticut
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Delightful Respite”
5 of 5 stars Reviewed February 23, 2013

After a long stretch working in sunless Beijing, my friend & I came here to relax and soak in the sun during the week of Chinese New Year (Feb 9-17, 2013). We simply wanted peace & quiet, and to take long walks along the beach. Nam Hai was perfect for this. Our room fronted the beach (it was worth springing for the extra cost). At night we had early cocktails in the lovely bar area above the main restaurant (btw they make fine Grey Goose Martinis, up, olive). Then a nice dinner at one of the two restaurants. Couldn't be easier or more relaxing. A lovely woman playing jazz standards on the baby grand. Wish we could have stayed longer! If we're back in Viet Nam, we'll be back to Nam Hai.

Room Tip: spring for the nicest room you can afford
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Astilbe_Arendsii about The Nam Hai Hoi An, a GHM hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, Manager at The Nam Hai Hoi An, a GHM hotel, responded to this review
February 23, 2013
Thank you for your recent stay at The Nam Hai during the Lunar New Year. We are happy to read that you and your friend spent an enjoyable time at the resort, relaxing at The Bar whilst listening to our live entertainment in the evening. Thank you again for your visit and it would be our pleasure to welcome you back soon. Walter Hess, Resident Manager.
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Savannah, Georgia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“5 Star beach Oasis near Da Nang”
5 of 5 stars Reviewed February 22, 2013

The rooms were very spacious and unique. Very peaceful beach resort. Wonderful pool areas. Restaurants were wonderful and the service at the resort left nothing to the imagination or wanting. Will definitely return when we visit Southeast Asia again.

Room Tip: Rooms near the beach have a better ocean view, but all rooms have some view of the water.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MOSSAV about The Nam Hai Hoi An, a GHM hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, Manager at The Nam Hai Hoi An, a GHM hotel, responded to this review
February 23, 2013
Thank you very much for having included The Nam Hai on your journey through South East Asia. We are delighted to read that our friendly staff was able to provide you with a comfortable and memorable holiday and it would be our pleasure to welcome you back on occasion of your next vacation. Walter Hess, Resident Manager.
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guangzhou
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Almost great”
4 of 5 stars Reviewed February 18, 2013

What's great: rooms are modern and beautifully designed (we had beach villa with pool), grounds are lovely and extremely well maintained with great gym/pools/tennis, great group morning yoga/meditation (every hotel should have this!), all the staff is wonderful, good demographic with no screaming kids running around.

Not great: room rates are WAY overpriced, restaurants are also incredibly overpriced we ate in town for 1/10 the price and 2x better food, no music on the grounds (need some cool chill out music at least), spa was crazy priced and no access to local massage on the beach. For these reasons especially the price I am not sure we would return...

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask norbertghz about The Nam Hai Hoi An, a GHM hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, Manager at The Nam Hai Hoi An, a GHM hotel, responded to this review
February 20, 2013
We appreciate your feedback about your recent stay at The Nam Hai and are pleased to read that you were able to enjoy a peaceful and relaxing holiday and felt our villas to be well maintained and our staff friendly and engaging.

We admit the prices in our restaurants and in our spa are higher compared to locally owned restaurants or spas for a number of reasons may it be the use of imported high quality ingredients/products, very high standards of hygiene, thoroughly trained English speaking staff, superior furnishings, to mention but a few examples.

Once again, thank you very much for your visit and it would be our pleasure to welcome you back on a future occasion. Walter Hess, Resident Manager
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Singapore, Singapore
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Out of this world service”
5 of 5 stars Reviewed February 18, 2013

Totally enjoyed my vacation with my hubby at this villa. Expensive but worth every cent. Service out of this world even language is a problem in most part of Vietnam.

Awesome breakfast with freshly made jam, good range of bread, yoghurt of all sorts. Excellent vietnamese pho, crepes, fruits n selection from menu. Not merely a buffet but a really extensive and satisfying breakfast.

Every staff, from pool attendant to concierge were all out to serve and obviously working with each other. we requested massage at the poolside n the pool attendant took care of that. The massage was so good that i decided to add a neck massage to my foot massage and they saw to it n got it all arranged without a hitch.

Am suitably impressed by the hands on management team, on the floor every day, working very hard, very visible, very genuine. Have stayed at villas in many places but this beats it all. Well done!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask crazylion1 about The Nam Hai Hoi An, a GHM hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, Manager at The Nam Hai Hoi An, a GHM hotel, responded to this review
February 20, 2013
Thank you for your recent stay at The Nam Hai. We are happy to read that our comprehensive breakfast offerings made your stay memorable along with the pool side neck & foot massage.

Our teams are pleased to learn that you found them attentive and caring and it is feedback like yours that inspires them to keep up the good work. Once again, thank you very much for your visit and we are looking forward to seeing you again. Walter Hess, Resident Manager.
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Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Absolutely Spectacular!”
5 of 5 stars Reviewed February 17, 2013

We had the best family vacation EVER at the Nam Hai this past week, and we so enjoyed the beautiful surroundings, fantastic facilities, lovely staff, and fabulous restaurants, that we just stayed at the resort and relaxed the entire time! Our experience at the Nam Hai couldn't have been more perfect!

Many thanks to Mr. Hess, Mr. Christian, Ms. Nhu, and Mr. Tin for making our stay so special! We would love to return next year! Thank you again!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Asiaxia about The Nam Hai Hoi An, a GHM hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, Manager at The Nam Hai Hoi An, a GHM hotel, responded to this review
February 20, 2013
Greetings from The Nam Hai! We are thrilled to read that you had a fabulous family holiday during the Lunar New Year, making the most of the warm weather and the resort’s offerings.

Once again, thank you very much for your recent visit. It would be our pleasure to have the chance to welcome you back on occasion of a future school holiday. Walter Hess, Resident Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Nam Hai Hoi An, a GHM hotel

Also Known As:
The Nam Hai Hotel Hoi An
The Nam Hai Hotel
Nam Hai Hoi An
Nam Hai Resort
Address: Hamlet 1, Dien Duong Village | Dien Ban District, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotels in Hoi An
#1 Business Hotels in Hoi An
#1 Luxury Hotels in Hoi An
#1 Romantic Hotels in Hoi An
#1 On the Beach Hotels in Hoi An
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more   less 
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