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“Pleased to call it home in Hoi An” 5 of 5 stars
Review of The Nam Hai Hoi An - a GHM hotel

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The Nam Hai Hoi An - a GHM hotel
5.0 of 5 Resort   |   Hamlet 1, Dien Duong Village | Dien Ban District, Hoi An, Vietnam   |  
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Ranked #1 of 80 hotels in Hoi An
Hanoi, Vietnam
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Pleased to call it home in Hoi An”
5 of 5 stars Reviewed December 9, 2012

Although there are many beach resorts in Hoi An & Danang, The Nam Hai has been our top of choice for summer holidays for last three years. Each time it was always wonderful and pleasant experience. That is the reason we call it home in Hoi An 
Since the first time we came here, we just said “WOW” and felt in love immediately. The resort is very beautiful and all villas are surrounded with tropical lush gardens. Every corner is well maintained in details, cannot fault it. All three infinity pools are superb with stunning views to the beach. We never felt crowded even stayed in the peak holiday and the resort was fully booked.
We ate in both restaurants and really enjoyed the fresh herbs and vegetables picked up from the resort’s garden daily. All the foods were delicious and well done but it is expensive for what it is. Breakfasts were totally the same for all times we stayed there. We appreciate if the Chef could change some dishes of breakfasts for long-stay/returned guests and add more vegetables.
We love the large and private space of our one bedroom pool villa where kids spent almost their time at the private pool. Our kids also love the Kid Club and the lantern-making and hat-making classes. If you stay with kids, should not miss these fun free activities.
All staffs at the Nam Hai we met from our family butlers to drivers, receptionists, cleaners, gardeners are really well trained, polite, friendly and professional.
The last time we book our villa at the Nam Hai via FantaSea Travel (recommended by a friend) and satisfied with their service as they took care of all our requests in details while offered at a good rate.

Room Tip: Book villas closed to the pools and restaurants with stunning views to the beach and book via a trav...
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, General Manager at The Nam Hai Hoi An - a GHM hotel, responded to this review, December 11, 2012
Thank you very much for having taken time to write your review. We were very happy to learn that The Nam Hai has become your home away from home for three years in a row. Since your stay in May, our Executive Chef has further enhanced the breakfast buffet with a selection of Japanese breakfast items as well as rotating choices of Asian breakfast staples such as steamed buns, wok-fried noodles and a variety of dumplings. We have also added a wider variety of European cured meats and cheeses. Once again, thank you for your review and we are looking forward to welcoming you back soon. Walter Hess, Resident Manager.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

My wife and I stayed here for our honeymoon in December. We were upgraded to a three bedroom ocean view pool villa and found the experience amazing. All the staff were fantastic and very friendly, the free transports to and from Hoi An were very useful, the breakfast is delicious and the building works going on that a few people have mentioned did not affect us at all. Our private butler Trang did a great job and was always at hand to arrange anything we wanted, book restaurants and make us lots of Vietnamese coffee!

My only suggestion would be to put a few more recent films into the in-room movie service, and provide some written instructions on it as getting the sound working between the TV, the PC and the sound system was sometimes quite tricky!

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 1, 2012

Stayed here 3 nights with my girlfriend. Ive stayed in many hotels around the world and this would be the best ever. Rooms amazing clean, big, mordern and private! Staff are great and helpful, pool is great with amazing views. Stayed in the one bedroom villa great value for money.

Room Tip: Ask for one bedroom villa near pool with ocean view!
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 27, 2012

The only downside of staying here right now is the renovation of the pool restaurant. Yes they put guests in rooms away from the noise but every morning at breakfast we listened to the constuction. Lying by the pool (which is stunning) you also are disturbed by the noise. We went to beach which is beautiful and couldn't understand why more people didn't enjoy it!
That said and done I still have to give the resort 5 stars because that is truly what it is. The breakfast which was included was extensive including champagne. The service is outstanding. We didn't have a full dinner here but had the snack menu in the bar our first evening as we arrived late and didn't feel like sitting down to a big meal. We sat outside enjoyed a glass of wine and had several appetizers which were delicious. The spa is a very special retreat. We had massages which started off on the light side but when asked to apply more pressure it improved.
If you are to Hoi An I would highly recommend you stay here.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, General Manager at The Nam Hai Hoi An - a GHM hotel, responded to this review, November 28, 2012
We were happy to read that you enjoyed your stay at The Nam Hai and appreciate the time you took to provide us with feedback. Please accept our apologies for the inconvenience caused by the refurbishment of our Beach Restaurant during breakfast and whilst relaxing by the pool side. We will continue to minimize the impact of the enhancement to the best of our abilities. Walter Hess, Resident Manager.
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Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

The Nam Hai has effortlessly made it to the top of my list of all-time favourite resorts. It is the ultimate sybarite resort, exceeding expectations and anticipating needs. We could not put our finger on anything. Every detail was perfect, the service was personal yet still discreet, the resort had a zen-like calm and privacy about it and the villas were absolutely stunning. We travel a lot to 5* hotels and are quite critical hotel guests but the Nam Hai truly impressed us; our holiday was above and beyond any previous experience.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 22, 2012 via mobile

I think this place is amazing but we only had 2 problems the cashews in the mini bar had past the expiry date and the other problems was the renovations at the resturant which disturbed our relaxing time at the pool apart from this quality service excellent

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cirencester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 19, 2012

Due to the work being carried out to totally refurbish the beach bar & restaurant I would strongly advise not to stay here for several weeks if you want a relaxing and tranquil time. It's impossible to avoid the noise around any of the pool areas. We were told there would be minimum disturbance and so decided to stay here rather than change hotel at short notice however we really wish we had. In addition a number of the villas are also having maintenance work so it's even noisy sitting outside your own villa.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter H, General Manager at The Nam Hai Hoi An - a GHM hotel, responded to this review, November 20, 2012
As part of ongoing efforts to provide guests with a comfortable stay, we are in the process of upgrading the Beach Restaurant so that guests will be able to enjoy a more cosy dining option with covered seating at the restaurant terrace once it is completed by the middle of December 2012. Until then, every effort has been made to minimise its impact.

We were disappointed to learn that the works in progress has affected your stay and sincerely apologise for the disturbance caused. We have noted your feedback and I will look into this matter personally. Walter Hess, Resident Manager.
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Additional Information about The Nam Hai Hoi An - a GHM hotel

Address: Hamlet 1, Dien Duong Village | Dien Ban District, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Hoi An
#1 Family Hotel in Hoi An
#1 Spa Hotel in Hoi An
#1 Top resorts Hotel in Hoi An
#1 Business Hotel in Hoi An
#1 Luxury Hotel in Hoi An
#1 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Nam Hai Hoi An - a GHM hotel 5*
Official Description (provided by the hotel):
Along a seemingly infinite stretch of sand, amidst Vietnam’s richest cultural heritage, a strand of sophisticated, visually striking villas lines the dramatic beachfront. Inspired by 2,500 years of history, The Nam Hai’s architecture and interior design presents a dramatic play on wind and water inspired by ancient feng shui philosophy and the grandeur of the Tu Doc royal tombs of Hue. Explore the nearby UNESCO World Heritage Sites of Hoi An, My Son and Hue with its Buddhist pagodas, royal tombs and historic citadels. Return to our calm, tropical shore on Ha My Beach to relax around three expansive swimming pools, in the spa on a lotus pond, over gourmet Eastern and Western cuisine or in the privacy of one of our 100 private retreats, elegantly finished with Vietnamese lacquer and diaphanous silk, some of which are served by a most attentive butler. ... more   less 
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Also Known As:
The Nam Hai Hotel Hoi An
Nam Hai Hoi An

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