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“Sometimes you land in exactly the right place.” 5 of 5 stars
Review of Vinh Hung Riverside Resort

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Vinh Hung Riverside Resort
3.5 of 5 Resort   |   111 Ngo Quyen Street, Hoi An 51000, Vietnam   |  
Hotel amenities
Ranked #15 of 85 Hotels in Hoi An
Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
38 helpful votes 38 helpful votes
“Sometimes you land in exactly the right place.”
5 of 5 stars Reviewed November 16, 2013

You take your chances when you book a hotel, site unseen, on the net. Even with information an guidance provided on sites such as these, it is invariable that at times you will be disappointed.

We, in the modern age of online travel, are spoiled for choice and overloaded with information. So when the stars align and you find yourself in the right place, it is a fortuitous thing, and one that cannot be undervalued.

We arrived here on the night that Typhoon Hiyan was making its threats to hit Hoi An. The property staff and management were well and truly organised to manage any potential extreme event, and went to great lengths to make us, as new arrivals, feel at ease and as safe as we could be. This alone deserves a 5 star rating.

As the storm passed us by, the skies opened to beautiful weather. And with it came a new face of the Hotel - and the one that most guests would see most of the time. A warm and friendly team, we were made to feel at home and welcome and part of the family all at once.

Aside from the gracious service, the rooms are lovely and spacious - the amenities comfortable and the grounds simply lovely. The evening 'Street Food Market', free for guests, and featuring local cuisine, calligraphy demonstrations and lantern making are worth the room tariff alone.

I could go on...but two final things:

1. A big thanks to the wonderful Tam who made our stay even better with her personal interest in us, and her service. It's people like her who make the difference between a 'nice' stay and a 'wonderful' one. Thanks Tum - I hope your bosses appreciate you as much as we did

2: DO NOT visit the Spa that is next to the property. It is apparently not affiliated with the Hotel, but gives the impression that it is. I stupidly had an eyebrow wax here, and had skin ripped off my eyelid - not to mention the swelling an pain that came with it. When the complaint was presented, the staff denied any wrong doing, and claimed I must have had an allergy, or something must have bitten me. neither was the case. DO NOT risk anything beyond a manicure, they really have no idea what they are doing.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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953 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairns
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 13, 2013

We stayed here after leaving the first place we booked for 3 nights and left after one. This resort is full of friendly staff who you get to know and give you good tips on hoi an. The resort is a short walk from all the lovely riverside restaurunts and market. They have a great cooking class, lovely pools and the rooms have all you need, beds are comfy and a boat which takes you by river into the market! I would come back here again anytime!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

We stayed at the Vinh Hung Riverside Resort & Spa and could not fault it.

The breakfast was gorgeous, perfect location, great price too and the room was very comfortable and you will be topped up with bottled water every day.

The staff were friendly efficient and helpful and we were especially impressed with Mrs Yang (Dinh Thi Lam Giang) - guest Relation Manager who made our stay most welcomed.

It is a very nice holiday spot and I will stay there again and I would highly recommend the Vinh Hung Riverside Resort & Spa to anyone.

Fritz
Perth Australia

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingen, New South Wales, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 10, 2013 via mobile

We stayed at this resort for five nights. Originally we were booked at the sister resort, Emerald but were upgraded when staff found out that one of us had had an accident and thought we would be more comfortable at Riverside with less stairs. The staff are very friendly and helpful. Especially the service manager Vin who went out of his way to offer assistance to us. The beds are really comfortable with pillow top mattress. We had interconnecting rooms which made for a fun time. The location is great and a pleasant walk to the old city. We caught the courtesy boat into town a couple of times giving us a different perspective of Hoi An. The restaurant offers great meals. There is a beauty salon offering a hairdressing,massage and beauty therapy. Highly recommend this place and will return.

Stayed September 2013, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2013

Everyone at Vinh Hung Riverside Resort was extremely helpful and friendly, which made our stay very enjoyable!

The downside was when we were there, it rained. Heavily...! So we didn't get to enjoy the pool or the boat on the river, but it didn't stop us from doing everything else!

The rooms are good - very basic but they have air conditioning, a good shower, a mini-bar and decent beds. Not the most comfortable, slightly stiff...

There is so much to do in the area that it's a great place to be. There are amazing restaurants right along the river, tailors, street food, the Japanese bridge and town - all within two minutes walking.

The breakfast was very normal for Vietnam - a buffet with your traditional Vietnamese breakfast foods as well as your Western (which usually consists of bread, eggs/omelet, meat, etc.)

And every day (when it doesn't rain) there is a very delicious "happy hour" sort of event where you can taste the local dishes, and it is DELICIOUS!

Room Tip: All the rooms are great but obviously river view ones are nice!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 31, 2013

We stayed here on October. The location is fantastic, pool was great with the swim up bar. Staff where so accommodating and friendly, we enjoyed our stay here. Hoi An was such a wonderful place to visit.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jan Juc, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 30, 2013

Our family of 4 (children aged 17 and 11 at the time) stayed here in July 2013 for 2 nights. We wish we could have stayed longer but it was booked out. The debate about whether to stay in the town or at the beach is a no-brainer once you stay here. We moved to the beach for 2 nights after this and regretted it. This place is wonderful. Sitting by the river with a drink from the outdoor bar after a family game of pool in the outdoor shelter is a fond memory.The local food sampling on the lawn in the afternoon is a great idea. The rooms are spacious and homely; I wish I could have taken the bed home with me, it was so comfortable! Breakfast was delicious and varied and the staff are helpful. It's a short walk to the old town (5-10 mins depending on the heat) or you can get the boat at a moment's notice with a whistle to the boat operator from the office staff ! This is the best way to experience Hoi An. (PS If you want to get clothes made, it's much easier to go back and forward for fittings when you are close to town like this.)

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vinh Hung Riverside Resort

Address: 111 Ngo Quyen Street, Hoi An 51000, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Hoi An
#5 Family Hotel in Hoi An
#5 Top resorts Hotel in Hoi An
#6 On the Beach Hotel in Hoi An
#8 Spa Hotel in Hoi An
#10 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Vinh Hung Riverside Resort 3.5*
Number of rooms: 89
Official Description (provided by the hotel):
Total 17 keys. All rooms have either private balcony or veranda or terrace with the view of garden, lotus pond, pastoral scenery, or paddy fields. All rooms are non-smoking. ... more   less 
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Also Known As:
Vinh Hung Hotel Hoi An
Vinh Hung Hoi An

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