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“Great location but too loud” 3 of 5 stars
Review of Pho Hoi Riverside Resort

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Pho Hoi Riverside Resort
3.0 of 5 Resort   |   Hamlet 1, Cam An Ward Town, Quang Nam, Hoi An 84510, Vietnam   |  
Hotel amenities
Ranked #63 of 79 hotels in Hoi An
Wangaratta, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Great location but too loud”
3 of 5 stars Reviewed 6 days ago NEW via mobile

We were so excited to be in a place with a pool, we dumped our stuff and headed straight for the pool which was unfortunately lukewarm (it was always like this too).

We ate lunch here and and we tried Cao Lau which need up being one of the best ones we tried. Breakfast didn't allow us much variety so we snacked on noodles & rice until we realised there was another omlette bar so we settled on this & it tasted like home.. Maybe even better. The menu for the rest of the day was extensive and you could eat at any time.

The shower is rubbish which is frustrating but the bed feels like an actual mattress (albeit a firm one) as opposed to a hardwood floor (gotta appreciate the little things).

The longer we stayed here , the less impressed we were. We requested a quiet room but the if this was quiet I would hate to know what the rest of the rooms were like. We could hear beeping the any time of day or night in our room as it was right by the road and bridge. The room also let in so much sunlight that everyone was awake (but still trying to sleep) at about 5:15am. The maids also came and knocked on our doors pretty early asking if they could make up our rooms, some mornings it was evident we were still in bed, why couldn't they wait for us to leave?

Waking up on our last day here, we woke up to a stinking hot room because the power was out & nobody had bothered to tell us anything. The room was disgusting and it made for three very annoyed girls. Upon asking about it, one of the guys came up to our room, flipped he switches , said "9 o'clock" and walked out.

Some of the staff went out of their way for us, but others we seemed to be a bother to. Some staff also spoke very little English which made it difficult to convey our needs.

Stayed July 2014, traveled with friends
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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milano
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 1, 2014

Hotel is nice in a beautiful location, with big and clean room
Breakfast is various if you have it within 8 a.m. After that only few things
Let's talk about staff and services:
- they don't arrange pick up from bus station, so we had to pay 100.000 dong instead of 25.000!!!!
- staff is unkind and unfriendly and it seems you always bother them. It's the first time we have this experience in Vietnam, usually staff is so nice and supportive.
- they applied us inconvenient exchange rate: 20.000 instead of 21.500!

Stayed May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mullumbimby, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 29, 2014

Initially we booked in for three nights but extended for a further two because of how much we were enjoying both the hotel and the overall feel of the place. The ancient town of Hoi An has some stunning old architecture and vibrant fresh food markets, it is renowned for the diversity of high quality cuisine and the skills of tailoring. We took the opportunity to sample a selection of food types & flavours; as well as having clothes tailor-made both in Hoi An and within Can An.
Pho Hoi Riverside Resort is in the best possible location - adjacent to the river as the name suggests and easy strolling distance across the bridge on Can An island, always providing a cooling breeze after the heat and bustle of town. Walking through Cam An ward each day we we're constantly greeted by the friendly locals. It was here we enjoyed our massages, and I utilised barber for shaves, also manicure/pedicure at fantastic prices.
The resort staff, no matter what role they had, were super friendly - we became part of the family.
Lynne & I became aunt and uncle to Vi and Linh (both trainees) as we assisted them in improving their English language skills. Lynne continued with her environmental art, teaching staff to transform aluminium drink cans to everyone's delight.
Our balcony room was kept very clean and was extremely comfortable, as well as spacious.
Daily buffet breakfast was superb - the range of food on offer was extensive, with made to order eggs, omelets, etc always prepared with friendly attention.
The pool is immaculately maintained and was a welcome treat with the hot days we experienced during our stay.
We'll certainly plan a longer stay in Hoi An if we're fortunate to get to Vietnam again.
Pho Hoi Riverside Resort will definitely be our place to stay. Thank you .

Room Tip: Second floor balcony - we had 218, loved it..
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
birmingham
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 17, 2014

Hotel was in a lovely location but apart from that I was not impressed with this place. The rooms were clean but overall everything was a bit old and tired. The staff were not particularly friendly and it felt like they couldn't really be bothered. This was the worse hotel we stopped at in Vietnam. Wouldn't recommend it and wouldn't go back there.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harden-Murrumburrah, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2014

We stayed at this hotel in April 2014 perfect location highlight of our stay was a cooking class organised by the manager an. We rode bikes out into the country side to see where the produce was grown then to the markets and then back the hotel to cook, the manager came with us. Great views of the river. Great value for money. We had two birthdays while at the hotel and were made very special

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 8, 2014

I stayed a couple of years ago and found the room large and clean enough, as well as a fair price with plenty of benefits- across the bridge to the old town, very clean pool, always a breeze on the river with a substantial breakfast included.
This visit still proved to be good value for dollar.....
Nothing much has changed, neither has much been improved.
Pho hoi I would stay here again but you do need a freshen up...
Our shower was near impossible, chewing gum helped to keep TV plug in socket for a cup of tea the jug cord had to be positioned just right!!!
Still I would stay again and as I said before a few basic improvement s would not go astray

Stayed April 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 8, 2014

This is a okay hotel for the price. The rooms are big and clean with aircon. Stayed here for 3 nights, and the location is perfect, only 5 min walk from the old town.
The cleaning staff though didn't seem to notice the guests at the hotel and woke me up everyday at 6 am walking around dragging their feet after them. This was pretty annoying!
But all in all a good hotel with a great pool.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pho Hoi Riverside Resort

Address: Hamlet 1, Cam An Ward Town, Quang Nam, Hoi An 84510, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Hoi An
#28 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pho Hoi Riverside Resort 3*
Official Description (provided by the hotel):
Pho Hoi Riverside Resort is ideally located on Cam Nam Islet. Access to the center of Hoi An ancient town is by a beautiful bridge across the Hoi An River. It is in a very convenient location, close to trade centers, the post office, hospital and bank. Guests can come to the resort by road or waterway. ... more   less 
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Also Known As:
Pho Hoi Riverside Hotel Hoi An
Pho Hoi Riverside An

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