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“Good location, a bit tired” 3 of 5 stars
Review of Pho Hoi Riverside Resort

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Pho Hoi Riverside Resort
3.0 of 5 Resort   |   Hamlet 1, Cam An Ward Town, Quang Nam, Hoi An 84510, Vietnam   |  
Hotel amenities
Ranked #63 of 79 hotels in Hoi An
Leeds
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good location, a bit tired”
3 of 5 stars Reviewed July 1, 2013

Stayed here for five nights at the end of our holiday in Vietnam. Went for the cheapest room option, which turned out to be just above the main reception - very noisy all night as it faces the main road, would have much preferred one of the bungalows or rooms with a balcony, but started to run out of money given that it was the end of the holiday. Bed was very hard, but appreciate most are in Vietnam.

Staff were ok, not as friendly as some we met in Vietnam, and found it quite difficult to make ourselves understood.

Good location and the pool area is pleasant - everything just looks a little tired and as though it needs updating.

Room Tip: Don't go for the cheapest option if you can afford not to!
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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264 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Nelson, Nelson, New Zealand
2 reviews
1 of 5 stars Reviewed June 5, 2013

We had organised to stay here and agreed the price for two rooms as we were travelling with 3 children. On arrival the receptionist wanted to charge us for an extra person. She said that there were new staff and it was a mistake. We had already paid a deposit so after some arguing they refunded our deposit and we went elsewhere. There are plenty of other great hotels in Hoi An to choose from - not to be recommended.

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Service
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Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 22, 2013

The location is the biggest plus for this hotel.

Generally, the staff were excellent with the only exception being that they attempted to claim at checkout that the cleaner reported a missing remote from our room, which they wanted to charge us for. With a disapproving look of disbelief and suspicion on my face, I immediately went in the direction of heading back to the room to show the cleaner where they were only to be told rather quickly that it was okay the cleaner had now found it. I had previously read a traveller's complaint here about this hotel attempting to charge at checkout for a missing item that was not missing, so I have to admit I was more than a little suspicious as to their behaviour in this regard.

Outside of that one instance, the stay here was good. The rooms are a bit tired however the location more than made up for this. Unlike other reviewers who complained the beds were too hard, I found the beds comfortable. However I like hard beds, and anyway, most beds in Vietnam are hard.

The restaurant was deserted and the breakfast was adequate but not great.

All in all however, it was a pleasant stay.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Forth, Australia
2 reviews
4 of 5 stars Reviewed April 29, 2013

Whilst there are other hotels close to the town centre, as far as we could make out, this is the closest resort - style hotel, and the closest hotel with a pool. The location is excellent, with the market, Old Town, tailors and lots of great restaurants within a 5 minute walk.

The rooms were a little tired and the restaurant average, but the location, price, nice pool area and friendly staff (except for reception) ensure that it's still an outstanding option for any visit to Hoi An.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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wellington
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 25, 2013

We booked on agoda and paid such a good rate for bungalow rooms with breakfast. The room was a little tired but for $30 odd you really can't complain when you are spitting distance from town, have a lovely pool, massive banquet breakfast and delightful staff!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gladstone, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 21, 2013

Mum, Dad and two boys 13 & 14 from Qld. Fairly basic rooms but great overall facility with excellent food and service. This is a resort with pool, internet (not great), pool table, cafe/bar, restaurant and spa. This suited my weary men while 100m over the bridge is the market area and Hoi An the best silk shopping anywhere surely. Tailored dresses and hand made shoes delivered to your measurement overnight. The staff were delightful and wonderful with our sons entertaining them no end and sharing pool table tricks. A big mention to the beautiful ladies in reception who steered the shopping in the right direction and helped my husband work out vietnamese telecom...Great staff and service close to everything but very quiet. Thanks to Vu for the pool table competitions and entertaining the men while I went shopping.

Room Tip: Go the sml extra cost for the deluxe / superior room well worth it, ensure everything works first in...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colwyn Bay, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 13, 2013

had a villa room for 8 days,location is very good,just across the bridge.the staff were very friendly,swimming pool a blessing in the heat.yes maybe it could do with updating but found it to be a charming oasis from the hustle and bustle of hoi an.

Room Tip: villa rooms have view over the river
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pho Hoi Riverside Resort

Address: Hamlet 1, Cam An Ward Town, Quang Nam, Hoi An 84510, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#17 Top resorts Hotel in Hoi An
#28 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pho Hoi Riverside Resort 3*
Official Description (provided by the hotel):
Pho Hoi Riverside Resort is ideally located on Cam Nam Islet. Access to the center of Hoi An ancient town is by a beautiful bridge across the Hoi An River. It is in a very convenient location, close to trade centers, the post office, hospital and bank. Guests can come to the resort by road or waterway. ... more   less 
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Also Known As:
Pho Hoi Riverside Hotel Hoi An
Pho Hoi Riverside An

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