The location is the biggest plus for this hotel.
Generally, the staff were excellent with the only exception being that they attempted to claim at checkout that the cleaner reported a missing remote from our room, which they wanted to charge us for. With a disapproving look of disbelief and suspicion on my face, I immediately went in the direction of heading back to the room to show the cleaner where they were only to be told rather quickly that it was okay the cleaner had now found it. I had previously read a traveller's complaint here about this hotel attempting to charge at checkout for a missing item that was not missing, so I have to admit I was more than a little suspicious as to their behaviour in this regard.
Outside of that one instance, the stay here was good. The rooms are a bit tired however the location more than made up for this. Unlike other reviewers who complained the beds were too hard, I found the beds comfortable. However I like hard beds, and anyway, most beds in Vietnam are hard.
The restaurant was deserted and the breakfast was adequate but not great.
All in all however, it was a pleasant stay.
- Official Description (provided by the hotel):
- Pho Hoi Riverside Resort is ideally located on Cam Nam Islet. Access to the center of Hoi An ancient town is by a beautiful bridge across the Hoi An River. It is in a very convenient location, close to trade centers, the post office, hospital and bank. Guests can come to the resort by road or waterway. ... more less
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- Also Known As:
- Pho Hoi Riverside Hotel Hoi An
- Pho Hoi Riverside An