This is without doubt one of the best hotels we've stayed in and it is mainly due to the personal attention and warm welcome we received from the staff. They were great from the moment we walked in the door and despite both me and the hubby getting sick (not from anything connected to the hotel, I hasten to add!!), this was still one of the best bits of our trip thanks to how comfortable we were made during our illnesses, as well as the delights of Hoi An in between.
The room was a double room at the front of the hotel, so the noise of the street might bother some people as daily life starts early in Vietnam. If you sleep lightly, I'd recommend sending a request for a rear room instead. However, the room we had was lovely - the style of the room is quite old-fashioned, full of character and charm, but perhaps just a little bit tired in places. We were happy there for 5 nights, so this shouldn't put anyone off, just something to be aware of. It was a good size, with a very large bathroom, one of the few we've had with a bath tub in it, although in this country, you're unlikely to use it.
The staff on the front desk were really helpful; they booked flights for us, sorted out day trips, arranged our taxi to the airport on leaving, plus more, and always with a smile and some chat. Just be aware that when it comes to checkout, if you have a large bill to pay, you'll need to plan getting cash out for it as they don't take cards here.
Breakfast was the best yet of our stay in Vietnam, with plenty of choices, some western, some Asian, and all very good. As you eat it out in the garden, it is a lovely start to the day. The pool is also in the garden and despite some reservations beforehand thanks to other reviewers comments, we found it fully functional and very pleasant at the end of a tiring day.
The location is good, with a short walk to the old town, and plenty of shops and services on the same street. I'd recommend taking advantage of the beauticians, especially the one closest on the opposite side of the street - can't remember the name, but the manicure there lasted two weeks, which for me is about 5 times the usual length!
Overall, whilst there are more plush hotels and cheaper ones, for the mid-range traveller, I'd recommend this one as having the best combination of services for the price.
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- Also Known As:
- Thanh Xuan Long Life Hotel