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“Great location and hotel” 5 of 5 stars
Review of Golden Sand Resort & Spa Hoi An

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Golden Sand Resort & Spa Hoi An
4.5 of 5 Resort   |   Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam   |  
Hotel amenities
Ranked #57 of 85 Hotels in Hoi An
Gold Coast
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Great location and hotel”
5 of 5 stars Reviewed March 24, 2013

We were pleasantly surprised when we arrived at the Swiss Bel Hotel. very nice entry foyer and what a great swimming pool................it has to be one of the longest pools i have ever seen at a hotel.
The rooms we good and clean and the staff were very helpful. will definately stay here again.
Bob & Barb Gold Coast, Australia

Room Tip: If you can get a room on the third floor with a view of the water or pool it adds just that little b...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 26, 2013
Dear Trip advisor Member,

Greetings from Swiss-bel Hotel Golden Sand Resort & Spa Hoi An

We are very delighted to hear that you enjoyed your stay with us at our beautiful Resort in Hoi An. Thank you for your kind comments which I will share with all our associates at the resort, who in return will certainly be much motivated by your kind comments and look forward to welcome you back soon.

Regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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683 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Saskatoon, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 17, 2013

From the moment of our arrival at the airport the shuttle staff of this hotel met us with cold towels and cookies and cold water. It was a refreshing welcome and a fine gesture of hospitality. A leisurely drive to the resort showed us the nearby sites of Da Nang and the famous Marble Mountain. Upon reaching the hotel, we were again greeted by Chris, the Assistant Manager and his Team and were provided with cold towels and a refreshing fruit drink. Our poolside, garden view room is most comfortable with a spacious living area as well as a balcony. Not only are the beds comfortable but there is both a shower and a bathtub. The housekeeping is impeccable and the towel service twice a day is greatly appreciated. The nearby spa provides relaxing amenities like a massage, a facial, manicure, pedicure or hair cut/style. The three resturants, Italian, Vietnamese and International provide delicious cuisine artfully presented. The daily breakfast buffet is one like none other in its variety of food and its attentive service. The friendly staff go above and beyond the call of duty to meet your every need. The decor and the music throughout the hotel provide a relaxing atmosphere. This is definitely the place to kick back, unwind and enjoy a pampering holiday. A huge pool with great beverage and food service is excelllent as well. This is our second time to stay at this hotel and we highly recommend it to anyone looking for a superb place to stay. Thank you to all who have made our ten day stay a memorable, comfortable one.

Room Tip: We have been in three different types of rooms and all are excellent.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 17, 2013
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sydney
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2013

Loved this place. We were a little disappointed when we arrived due to works happening on the beach however there had been bad weather and we were warned a week before arrival in April 2011. Nonetheless it didn't take away from the attentive staff and well appointed resort. We loved the room, with a happy honeymoon message on the bed, and the facilities were great. We had a couples massage at the spa and thought it was fantastic. The staff knew what we wanted before we had to ask particularly at the pool bar and at the bar with the pool table. Food great. Good shuttle into town. Can't wait for the opportunity to return!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 17, 2013
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 15, 2013

Please consider thís Hotel if you are looking for peace,tranquility,5 star quality and the longest pool in Vietnam, great if you enjoy doing laps(140mtrs long & crystal clear). The staff make this Hotel due to their attention,friendliness,and aim to please over and above their duties. We could not fault anything here.Any request is no trouble to any staff member.
The breakfast is extensive & asking for special coffees or fresh ginger,lemon & honey tea is inclusive.
Having lots of hotel shuttle service times to Hoi An Town is a bonus, trip in is 10-15mins. There are lots of inexpensive eating places 10min walk from Hotel. You need to swim next door to Hotel if the beach is what you are after as in 2009 the beach in front of Hotel disappeared due to storms.
All staff have a great understanding of the english language. Highly recommend this Hotel

Room Tip: 1510 has very cổmfortable bed on 2nd floor & 1307 nice outlook,one back from beachfront although...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 17, 2013
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 14, 2013

We had a 3 night stopover here in early March and the rain started when we arrived and didn't let up till we left. So saying, we still had a great time because it is only a 15 min ride from the old town and has great amenities.

The room was huge and well furnished and the bed was big enough to accommodate the population of some pacific nations. The restaurants were good and the pool is huge and inviting. However, there was absolutely no beach, but I don't know whether that was just due to the weather conditions or if this is permanent.

We met the general manager who seems very able and energetic and he is clearly focussed on making this resort's name in service.

A couple of things I think could have been better. When it was raining, it would have been better to schedule more shuttle buses into the town so guests could get out and about more. Also the heating on the beachside jacuzzi's was turned off. I have stayed in other resorts during rainy spells and sitting in a hot tub watching the rain can be a fun experience.

There was enought good about here that we would really like to come back and try it in better weather.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 17, 2013
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2013

Stayed late January.

Very well done up resort, it was nothing short of spectacular when we walked in, live music (what sounded like traditional) really set the mood. Very spacious rooms, with what felt like good quality beds, even the toilet was huge and modern. Extremely comfortable, a resort where you would rather stay at than go out to explore Hoi an, at times. There is also a decent sized gym that allowed us to have a few good work-outs.

The free bus service to and from the hotel and Hoi an was very convenient and had a very sufficient schedule, that allowed you to stay out late(ish), even though it is only about a 10 minute bus ride.

The spa at the resort is highly recommended. Although it is on the pricey end, it is highly professional and an unforgettable experience. Very tranquil and rejuvenating, we never felt expose or uncomfortable; the only feeling we felt was complete relaxation.

Nothing short of spectacular, if you can afford it.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 12, 2013
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leeds
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 10, 2013

We visited 26 th feb 2013 for 7 nights. Had great weather. Hotel is good. Pool and gardens amazing. Rooms ok. staff fine and helpful. . Local golf fantastic hoi an is a great place to visit. Hotel is a perfect base to explore local area

Room Tip: We had great room with nice balcony
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Golden Sand Resort & Spa Hoi An, responded to this review, March 12, 2013
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Sand Resort & Spa Hoi An

Address: Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Top resorts Hotel in Hoi An
#18 Luxury Hotel in Hoi An
#20 On the Beach Hotel in Hoi An
#29 Spa Hotel in Hoi An
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Golden Sand Resort & Spa Hoi An 4.5*
Number of rooms: 212
Official Description (provided by the hotel):
With 212 chalet like buildings housing the hotel rooms and suites and each of the room has a private balcony with garden view or ocean view. The originality of the Resort is 16 Suite rooms "the Hidden Charm of Golden Sand" as said by a guest. In addition, there are 196 Deluxe and Superior rooms. Their decoration is simple but warm and luxurious with Twin or King Bed, the bathroom has both bathtub and shower. 150m is a longest swimming pool in the Central Viet Nam and two swimming pools for Children, two restaurants serving delectable Vietnamese and Continental Cuisine. Tennis, mountain biking, scuba diving, accolade winning Vietnamese cooking classes and a wide range of well organized daily excursion options are available await at this fabulous hotel and a PADI licensed SCUBA diving operation. Kid's club for children as Kite flying, sand painting and mask painting…We open more facilities to satisfy the guest’s relaxation and open tour to discover Hoi An and neighbouring beautiful sites as My Son Sanctuary, the former imperial city of Hue, and the mystical Phong Nha caves in Quang Binh province… it is really a destination with 4 world culture heritages. With more than 11 private room for ladies and gentlemen, the Scentual Spa offers you and your body the vitality and energy to reach your physical peak. You can soak in a Jacuzzi bathtub and let loose as the skilled hands of professional therapist drive your stresses away. You can also get a massage outside while listening to the waves, eyes half closed under the shade of a palm tree. ... more   less 
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Also Known As:
Swiss-Belhotel Golden Sand Hotel Hoi An
Swiss-Belhotel Golden Sand Resort And Spa

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