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Swiss-belhotel Golden Sand Resort & Spa: Traveler Reviews

4.5 of 5
Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam
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Hotel amenities
Swiss-belhotel Golden Sand Resort & Spa
Ranked #36 of 71 hotels in Hoi An
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497 reviews from our community

Traveler rating
    162
    146
    88
    72
    29
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Families
138
 
Couples
187
 
Solo
12
 
Business
13
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Unmemorable visit”
3 of 5 stars Reviewed November 25, 2012

We had visited Danang for a short family break about a year ago staying in Danang and decided to opt for the charming UNESCO town of Hoi an instead this trip, All was fine, easy check in, complimentary 2 hr delayed check out, decent buffet, large deluxe rooms etc, BUT nothing that would put this into a worldclass or outstanding facility.

Best things for our trip - the unlimited complimentary wifi in room (across multiple computers and gadgets) was much appreciated. Also the spa treatments were lovely - great rooms, oils, temperature etc - made even better by the 50% discount running. Would highly recommend the Vietnamese 90 mins massage if you likely firm, without bruising, therapies.

The hotel pool was long but the water murky and the sides looked a little unclean. The steps and handrails of the ladders out of the pool and around the pool bar were far too spaced apart and hence quite difficult to get a firm footor handhold. Nuff said about the slippery tiles around...

The actual hotel location felt like it was in the middle of nowhere. Yes, it was right on the shoreline but without any beach, scenic rocks or landscaping so can't describe it really as a beach resort and it was far enough from Hoi An (10-15 mins by free mini bus) that it felt remote with very little to do within walking distance.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
Ask AsianGM about Swiss-belhotel Golden Sand Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Swiss-belhotel Golden Sand Resort & Spa, responded to this review
November 27, 2012
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
“Best time mixing business with pleasure”
5 of 5 stars Reviewed November 19, 2012

I spent 10 days at Swiss-Belhotel Golden Sand Resort & Spa in Hoi An as part of a network conference with colleagues from all over the world. The room was perfect and the staff was most obliging, from the moment we stepped in the hotel. I had early mornings at the huge swimming pool, then conference in the most enjoyable atmosphere, with a room overlooking the sea, afternoons jogging on the ocean beach followed by a perfect massage at the spa, and evening meal at any of the two excellent restaurants. I would go back any time.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask adinaluca about Swiss-belhotel Golden Sand Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Swiss-belhotel Golden Sand Resort & Spa, responded to this review
November 27, 2012
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Retirement treat”
5 of 5 stars Reviewed November 13, 2012 via mobile

10 fabulous days in this beautiful location. Alfred the chef overseeing wonderful meals and attentive friendly dining room staff. I have travelled widely and this hotel is exceptional. only one thing that could be dangerous is the tiles around the pool which are very slippery with wet feet...that aside, definitely a return trip is anticipated. thank you all at the golden sands. sonya

Stayed October 2012, traveled with friends
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Ask Sonya W about Swiss-belhotel Golden Sand Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Swiss-belhotel Golden Sand Resort & Spa, responded to this review
November 20, 2012
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great pool and relaxing spot”
4 of 5 stars Reviewed November 12, 2012

We stayed here for 5 nights on the recommendation of our hotel in Hanoi ($100 deal for 2 with breakfast). The location is good, on the waterfront with other similar hotels. Don't expect a beach in front of the hotel, as it's been totally eroded, but the pool is fantastic so we didn't miss it. Also the beach is just a short walk away. The pool and gardens are lovely - very tropical and relaxing. Breakfast was good, with lots of variety and both indoor/outdoor seating. Rooms are good and very spacious, with good facilities, although look older than they are. I found the bed too hard but my partner loved it - depends on your preference. Was nice to have a gym and we always had it to ourselves. The hotel staff were very friendly, especially the courtesy bus driver, although the level of English wasn't as good as Hanoi or Saigon which made booking tours etc difficult. It was relaxing and laid back and a nice spot to enjoy Hoi An.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Winnie1116 about Swiss-belhotel Golden Sand Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Swiss-belhotel Golden Sand Resort & Spa, responded to this review
November 14, 2012
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matosinhos, Portugal
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent experience in Hoi An”
4 of 5 stars Reviewed November 12, 2012

Excellent hotel in Hoi An.

Great place to rest. The staff is amazing and the food service also.
Great pool for swimmers and the beach is 2minutes walking.
The ocean took some meters to the hotel beach but right next to it you have a long cost to explore.
Spa, fitness, restaurants and pubs also make your enterteinement in this great hotel.

I paid 85€ for each night two persons, include breakfast. November 2012

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by AllSupp for Hoi An
Ask AllSupp about Swiss-belhotel Golden Sand Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBGSHoiAnVietnam, General Manager at Swiss-belhotel Golden Sand Resort & Spa, responded to this review
November 14, 2012
Dear Guest,

Thank you for your valuable comments. Well noted and I would like to welcome you again here in Swiss-belhotel Golden Sand Resort & Spa Hoi An at your earliest convenience.

Best regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swiss-belhotel Golden Sand Resort & Spa

Also Known As:
Swiss-Belhotel Golden Sand Hotel
Swiss-Belhotel Golden Sand Resort And Spa
Swiss-Belhotel Golden Sand Hotel Hoi An
Swiss Belhotel Golden Sand Resort
Swiss Belhotel Golden Sand Hotel
Address: Thanh Nien Rd., Cua Dai Beach, Hoi An, Vietnam
Phone Number:
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotels in Hoi An
#14 Luxury Hotels in Hoi An
#21 Romantic Hotels in Hoi An
#24 Family Hotels in Hoi An
Price Range: $
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
With 212 chalet like buildings housing the hotel rooms and suites and each of the room has a private balcony with garden view or ocean view. The originality of the Resort is 16 Suite rooms "the Hidden Charm of Golden Sand" as said by a guest. In addition, there are 196 Deluxe and Superior rooms. Their decoration is simple but warm and luxurious with Twin or King Bed, the bathroom has both bathtub and shower. 150m is a longest swimming pool in the Central Viet Nam and two swimming pools for Children, two restaurants serving delectable Vietnamese and Continental Cuisine. Tennis, mountain biking, scuba diving, accolade winning Vietnamese cooking classes and a wide range of well organized daily excursion options are available await at this fabulous hotel and a PADI licensed SCUBA diving operation. Kid's club for children as Kite flying, sand painting and mask painting…We open more facilities to satisfy the guest’s relaxation and open tour to discover Hoi An and neighbouring beautiful sites as My Son Sanctuary, the former imperial city of Hue, and the mystical Phong Nha caves in Quang Binh province… it is really a destination with 4 world culture heritages. With more than 11 private room for ladies and gentlemen, the Scentual Spa offers you and your body the vitality and energy to reach your physical peak. You can soak in a Jacuzzi bathtub and let loose as the skilled hands of professional therapist drive your stresses away. You can also get a massage outside while listening to the waves, eyes half closed under the shade of a palm tree. ... more   less 
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Swiss-belhotel Golden Sand Resort & Spa
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