Although the Hotel was well situated a short walk from all the shops, restaurants, cafes & sights of the old town of Hoi An, it was a disappointment by South East Asian standards. The room was nice enough, and the service fine but not excellent. The pool area felt gloomy. There were insufficient staff there. They made no effort to see whether clients wanted a drink, perhaps the offer of cool towels might have been good. The breakfast was pedestrian, the staff were helpful enough but seemed to lack professionalism. There seemed to be an absence of management & training compared to other hotels in the region. This hotel is okay but has the potential to be very good or excellent given its privileged location.
- Official Description (provided by the hotel):
- Located along the scenic Thu Bon River, Anantara Hoi An Resort is a short stroll from the colorful and bustling Ancient Town, a UNESCO World Heritage Site. Touches of French, Dutch, Chinese and Japanese cultures make up the distinct ambiance and atmosphere in the resort. Awarded Best Heritage Resort in Vietnam by the Vietnam Economic Times in 2005, 2006 and 2007, Anantara Hoi An Resort is a living testament to Hoi An’s rich history. ... more less
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- Also Known As:
- Life Heritage Hotel Hoi An
- Life Heritage Hoi An
- Life Resort Hoi