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“Comfortable, clean and friendly” 4 of 5 stars
Review of Lotus Hoi An Hotel

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Lotus Hoi An Hotel
3.0 of 5 Hotel   |   330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam   |  
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Ranked #32 of 81 Hotels in Hoi An
Sydney, Australia
1 review
14 helpful votes 14 helpful votes
“Comfortable, clean and friendly”
4 of 5 stars Reviewed October 5, 2013

The hotel was clean including the pool which was lovely and refreshing. Breakfast had an excellent range and the staff were very friendly. It is a little out of town but they have 6 courtesy bus trips into town per day and its only a couple of dollars to catch a taxi.

Room Tip: Cannot hear any traffic noise from rooms at the back
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, October 11, 2013
Thank you very much for sharing about your recent stay at Lotus Hoi An Hotel.

It is wonderful to read your positive comments regarding our room, breakfast and staff. We are so happy to learn that you enjoyed your stay with us.

Our team works diligently to give personal attention to each guest.

We look forward to your return and please contact us at sales@hoianlotushotel.com if we can assist with anything.

With best regards to you and your family.

Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Amersfoort
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 1, 2013

Very nice rooms, all with a balcony. We had connecting rooms which were comfortable and clean. Every day free water and fruit in the room. Nice breakfast buffet. It is halfway the old city and the beach, so you're always in 10 minutes at your destination. They have a free shuttle bus but cabs are easy there ( and cheap). Lovely pool area.
Very nice little restaurant at the neigbour!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 24, 2013
Dear Floorenniels,

Warmest Greetings from Lotus Hoi An Hotel!

Thank you very much for sharing about your recent stay at Lotus Hoi An Hotel.

It is so excellent to hear that you enjoyed your stay. We are conveniently located between the beach and the old town, making it very convenient to get all around.

We look forward to your return and please contact us at sales@hoianlotushotel.com if we can assist with anything.

With best regards to you and your family

Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay,Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 23, 2013

Stayed at the Lotus Hotel on a small group tour. Breakfasts and rooms were all really good. The ground floor rooms were a bit dark i think if you were higher there would be more light in them. The pool area is very very nice.to chill out in. Staff were friendly and helpful. Hired bikes from the shop next door to go to beach and surrounds. Good quality bikes. Went to laundry over the road to get washing done and it was good.Gardens and surrounds were well maintained. Free wi fi

I preferred staying here instead of Hoi An Pacific up the road as it was not a high rise hotel. Pool was immaculately cleaned and great for a dip. Would definately stay here again

Room Tip: Go higher for a lighter room
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 23, 2013
Dear Bricklayers,

Warmest Greetings from Lotus Hoi An Hotel!

Thank you very much for taking the time to share about your recent stay at Lotus Hoi An Hotel and we are delighted that you found us a "great spot" being located between the beach and the Hoi An old town.

We look forward to your return and if we can assist with anything please contact us at sales@hoianlotushotel.com.

Best regards,
Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 11, 2013

We stayed here as a family of 5 early August 2013 and had 2 interconnecting rooms. Comfortable and clean and the free scheduled minibus to the beach and old town was very convenient. Good breakfast and very helpful staff. If you don't use the free minibus, as we didn't when we stayed later in the old town, the taxi fare back is very cheap - even with 5 of us. Restaurant 328 next door is excellent for a good meal and drinks, again at reasonable prices. ATM opposite which was convenient. We checked out normal time but left our bags and had a day on the beach. The staff were happy for us to come back and use the pool later in the evening as we purchased a few drinks before heading to the train station for the 23.15 to Hanoi.

Room Tip: The interconnecting rooms were great for our family. We booked through Agoda and booked for 5, one...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 23, 2013
Dear Tim W,

Warmest Greetings from Lotus Hoi An Hotel.

Thank you very much for your positive review about our hotel and we much appreciate your sharing it on TripAdvisor. Thank you for mentioning our delicious breakfast buffet and our friendly staff. Your compliment helps our team much in doing our best to have happy and satisfied guests.

We look forward to welcoming you back very soon and please contact us at sales@hoianlotushotel.com if we can assist with anything.

With best regards to you and your family

Bui Nguyen Ly/ Mrs
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 10, 2013

Lotus is a lovely hotel with a gorgeous pool.

We were lucky to be in Hoi An during Lotus' 10 year Anniversary so received 30% discount on the room. I'm not so sure we would've paid the full price as it was a little out of our budget.
The breakfast was comprehensive and set you up for the day.
If you stay here I recommend that you hire a motorbike (moped) or bike if you're p to it as the town centre is 10mins away by bike and you'll be going there most nights to eat.
The beach is a similar distance in the other direction. Lotus is halfway between both. We used our bike all the I've and it meant we had a great stay in Hoi An.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 23, 2013
Dear Amy D,

Warmest Greetings from Lotus Hoi An Hotel!

Thank you very much for saying 'Lotus is halfway between both' and we are delighted to learn that you enjoyed your stay at Lotus Hoi An. We are between the beach and the old town, making it very easy to get all around.

We look forward to welcoming you back and please contact us at sales@hoianlotushotel.com if we can assist with anything.

With best regards to you and your family

Bui Nguyen Ly/ Mrs
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 25, 2013

A very pretty small hotel in Hoi An. The rooms were small, but clean. The pool area was small but pretty. The breakfast was very good. The hotel was not too close to the town center, therefore we needed a cab to town. A few people walked, but it was very hot everywhere, so a cab will work.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 23, 2013
Dear Tirza_ha,

Thank you very much for your nice words about Lotus Hoi An Hotel and we much appreciate you taking the time to share it on TripAdvisor. I will be sure to share with our team and we are so excited to see you again soon.

Please do not hesitate to contact us at sales@hoianlotushotel.com if we can assist with anything.

Best wishes from Hoi An.

Bui Nguyen Ly/ Mrs
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grenoble, France
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2013

Among the best service we've seen during 3 weeks. Very smily people. We spent 2 days over there. Very calm and a gorgeous fantastic breakfast (continental and local) ! The Young lady that is director of this hotel is very kind and a good manager.
There are a swimming pool, internet, billard, cleaning service ... It's not in center of the town but price is excellent when you compare with others. And it's located half way between center of town and beach. There are other hotel 5 stars and palace but... much more expensive. Bed were good and climatisation was working well. The bathroom was clean and well working which is not always the time elsewhere.
You can rent bicycle and scooter outside the hotel for 1$ and 5$ a day. We find the restaurant too expensive for us and prefer the restaurant next to the hotel.
Richard and Katarzyna (France)

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lotus Hoi An Hotel

Address: 330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 On the Beach Hotel in Hoi An
#16 Spa Hotel in Hoi An
#18 Family Hotel in Hoi An
#22 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lotus Hoi An Hotel 3*
Official Description (provided by the hotel):
Conveniently located just a 5-minute drive away from Hoi An Ancient Town as well as Cua Dai Beach, Lotus Hoi An Hotel is an elegant resort-style hotel. All rooms have a private balcony offering beautiful views of the swimming pool or the garden to feel the finest touch of hospitality and comfort.With extensive spa facilities, guests can relax with a pampering beauty treatment or a massage at Lotus Spa. Alternatively, indulging yourself with a fresh cocktail at Lotus Bar or enjoy a dip in the pool after a hard day of sightseeing. ... more   less 
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Also Known As:
Hoian Lotus Hoi An
Hotel Hoian Lotus

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