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“A nice stay” 4 of 5 stars
Review of Lotus Hoi An Hotel

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Lotus Hoi An Hotel
3.0 of 5 Hotel   |   330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam   |  
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32%OFF+3NIGHTS FREE P/UP
Ranked #28 of 83 Hotels in Hoi An
Los Angeles, California
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
“A nice stay”
4 of 5 stars Reviewed July 25, 2013

A very pretty small hotel in Hoi An. The rooms were small, but clean. The pool area was small but pretty. The breakfast was very good. The hotel was not too close to the town center, therefore we needed a cab to town. A few people walked, but it was very hot everywhere, so a cab will work.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 23, 2013
Dear Tirza_ha,

Thank you very much for your nice words about Lotus Hoi An Hotel and we much appreciate you taking the time to share it on TripAdvisor. I will be sure to share with our team and we are so excited to see you again soon.

Please do not hesitate to contact us at sales@hoianlotushotel.com if we can assist with anything.

Best wishes from Hoi An.

Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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226 reviews from our community

Traveler rating
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34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Grenoble, France
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 23, 2013

Among the best service we've seen during 3 weeks. Very smily people. We spent 2 days over there. Very calm and a gorgeous fantastic breakfast (continental and local) ! The Young lady that is director of this hotel is very kind and a good manager.
There are a swimming pool, internet, billard, cleaning service ... It's not in center of the town but price is excellent when you compare with others. And it's located half way between center of town and beach. There are other hotel 5 stars and palace but... much more expensive. Bed were good and climatisation was working well. The bathroom was clean and well working which is not always the time elsewhere.
You can rent bicycle and scooter outside the hotel for 1$ and 5$ a day. We find the restaurant too expensive for us and prefer the restaurant next to the hotel.
Richard and Katarzyna (France)

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 1, 2013 via mobile

As part of our tour group they booked for us to stay at this hotel. Beautiful setting, clean rooms with all standard amenities. Pool area is small but really nice and quiet. Wifi was available in the lobby.

Buffet breakfast serving fresh exotic fruits, eggs station, noodles, salads.... It served part vietnamese food but mostly western food.

Service was great. The shower head in our room was broken and within 5 mins the guy was at our door and it was fixed.

If I ever return to Hoi An I would definitely look into booking there again.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, September 23, 2013
Dear LizH824,

Warmest Greetings from Lotus Hoi An Hotel!

Thank you for sharing your recent stay at Lotus Hoi An Hotel and your GREAT words about our hotel and service. We are delighted that your stay was the 'GREAT STAY'.

We look forward to welcoming you back to Lotus Hoi An Hotel very soon and please contact us at sales@hoianlotushotel.com if we can assist with anything.

All the best

Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 10, 2013

Comparing the places that we have been in Hoi An and Da Nang, this place provide the finest service with lowest price. The bed is clean with flowers put by maid, so are our cusions.

The pool is not very big, but comfortable. The water of that pool need to be changed more frequently, because two of my friends got diarrhea after swim in it.
The breakfast is dilicious and I loved the mango in it and fried egg.
They provided free bus for us to go to the beach and downtown of Hoi An.

If I will go there again, I will prefer upstairs rooms.

Room Tip: upstairs rooms.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoi An, Vietnam
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 8, 2013

Although I am not a guest of the hotel, I have recently discovered their buffet breakfast, for $US6.
The fruit is fantastic and the brown bread baked on the premises along with the yogurt although sweet not as sweet as the commercial ones sold here.

The dining room is air conditioned with wifi.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, May 9, 2013
Dear CaiHong,

Greetings from Lotus Hoi An Hotel.
We are so happy to know that you have been here to enjoy our buffet breakfast although you do not stay with us. We are grateful for your positive comments and we will share with our team.

Thank you very much for taking the time to post on TripAdvisor! We look forward to having you stay with us in the future.

Yours Sincerely,
Bui Nguyen Ly/ Mrs
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
91 reviews 91 reviews
48 hotel reviews
Reviews in 37 cities Reviews in 37 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed May 7, 2013

We had a fab stay at Lotus last week.

The staff are so very friendly and helpful - they booked our bus up to Hanoi for us so efficiently with no hassle. The setting of the hotel itself is very pretty, the rooms are brilliant, the pool is AMAZING, food very nice, reasonably priced drinks... the list could go on.

The only issue we had during our stay was a slight issue with the air-con not working, just ensure you take any issues up with them and they fix immediately!

They even gave us a gift when we were leaving for "being such a lovely family and staying with us for so long" sooo sweet - highly recommended!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, May 9, 2013
Dear Wiggles,

Greetings from Lotus Hoi An Hotel.

Thank you so much for posting a review of your recent stay at Lotus Hoi An Hotel.

We are very glad to learn that you and your family really enjoyed your stay with us. We really appreciate your valuable feedback and hope that we will be able to welcome you back very soon!

Yours Sincerely,
Bui Nguyen Ly/ Mrs - Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 29, 2013 via mobile

The hotel is set in its own gardens complete with pond and pool. Outdoors and indoors public areas are well looked after. Our room was not massive but big enough for two nights. Wifi and air conditioning worked well, the shower delivered hot water and the beds were comfortable enough. Staff is friendly and very helpful. The breakfast buffet delivered the usual good standard of eggs, fruit and Asian dishes freshly prepared. Lotus Hotel is situated somewhat out of town (35 minutes walking) but a free shuttle bus is provided into town and also to the beach.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nguyenly B, Sales Manager at Lotus Hoi An Hotel, responded to this review, May 9, 2013
Dear Saint_lydia,

Greetings from Lotus Hoi An Hotel.
Thank you so much for sharing such great words on TripAdvisor!
We are delighted to hear that you totally enjoyed your stay and much appreciate you taking the time to post a review. We look forward to welcoming you back again soon!

Yours Sincerely,
Bui Nguyen Ly/ Mrs
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lotus Hoi An Hotel

Address: 330 Cua Dai Road | Hoi An Ancient Town, Hoi An 84510, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 On the Beach Hotel in Hoi An
#13 Spa Hotel in Hoi An
#18 Family Hotel in Hoi An
#21 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lotus Hoi An Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Conveniently located just a 5-minute drive away from Hoi An Ancient Town as well as Cua Dai Beach, Lotus Hoi An Boutique Hotel & Spa is an elegant resort-style hotel. All rooms have a private balcony offering beautiful views of the swimming pool or the garden to feel the finest touch of hospitality and comfort.With extensive spa facilities, guests can relax with a pampering beauty treatment or a massage at Lotus Spa. Alternatively, indulging yourself with a fresh cocktail at Lotus Bar or enjoy a dip in the pool after a hard day of sightseeing. ... more   less 
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Also Known As:
Hoian Lotus Hoi An
Hotel Hoian Lotus

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