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“Lovely staff” 4 of 5 stars
Review of Cua Dai Hotel

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Cua Dai Hotel
3.0 of 5 Hotel   |   544 Cua Dai St., Hoi An, Vietnam   |  
Hotel amenities
Ranked #44 of 81 Hotels in Hoi An
UK
Top Contributor
59 reviews 59 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
47 helpful votes 47 helpful votes
“Lovely staff”
4 of 5 stars Reviewed February 20, 2013

During our five day stay at the Cua Dai hotel, we found the staff to be absolutely lovely - not just reception, but the breakfast and housekeeping staff always had a smile for us. We took a standard room, we looked at a Deluxe too but the standard looked good enough and was facing away from the street more so we felt it would be quieter.

Cua Dai is on quite a busy road but in our room we didn't notice it too much, although the rooms aren't at all well sound proofed - there was some noise from local dogs fighting one night, and another night some other guests decided to talk until late in their room with the inner windows wide open, and we heard all of that.

The gardens are absolutely lovely and very well kept, the pool is very nice although could use a little bit of maintenance. Breakfast was very nice, lots of options, although coffee sits around for a while during the breakfast period so doesn't taste so fresh and not up to usual Vietnamese standards.

The room was reasonably comfortable - the furnishings were a little dated and the bedding was quite tired and we could have done with more electrical sockets. Air conditioning was excellent, very efficient and quiet. The bathroom was excellent with a lovely rain shower and individual water heater. We felt it was a little on the pricey side for what it was ($39/night for standard).

It's a bit out of town and away from the action, allow 15-20 minutes to walk to the centre of the old town but you can rent a bicycle next door or across the road for 20,000 dong per day and it's well worth doing that to check out the beaches and explore the area a bit more. Make sure you visit some of the businesses near the hotel - there are shops, spas, restaurants and I highly recommend Phu Thien restaurant - turn left out of the hotel, walk 5 minutes and it's on the right hand side of the road.

Room Tip: Face away from the road if possible, it is quite busy.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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243 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
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  • Italian first
  • Japanese first
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  • Swedish first
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English first
Gawler, South Australia, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 5, 2013

From the time we stepped out of the taxi from the airport until the time we left the staff could not do enough for us. They mostly spoke English very well and if the girls were having a break and there was someone covering that had very little English they would find someone to help.
The room was large, very clean and well stocked.
There was a very comprehensive folder with everything we needed to know to help us be independent or where we could find help if we needed it.
Breakfast is served by the pool, yes the pool, which is clean and very refreshing after a day of shopping in the warm weather.
There were no hidden or added costs on the bill. Room service was amazing with an extensive Vietnamese menu. Very reasonable prices for a hotel.
All in all a great hotel for $49 a night.

Room Tip: We were on the first floor in room 202. Back off the street so no street noise. We had a gorgeous su...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 2, 2013

If you're touring Vietnam, make sure you go to Hoi An, and while you're there you could do a lot worse than staying at the Cua Dai. I stayed here for a couple of nights during an Intrepid tour. The room was fine clean, the bed was comfortable, breakfast was fantastic, the pool was excellent and the staff were friendly. One morning, the shower tap stopped working. We complained on our way out and when we returned a few hours later, they had replaced the whole shower unit. Great service! Great value for money. All those on the tour who I spoke to liked it, although one minor gripe was that someone had a "pretend" window in his room.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rotterdam, The Netherlands
Top Contributor
76 reviews 76 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 27, 2013

Cai Dai Hotel is just a nice walk from the center of Hoi An and aside from a very nice garden, it has potentially everything to guarantee a nice stay. You'll find some small and fresh breakfast, fresh fruit is served in your room every day, the pool is big enough to float away the busy day and the staff is extremely helpful and friendly.
At the same time the hands who clean the rooms talk all the time, from 6 a.m. on and the hotel is supernoisy, it seems like you're sleeping right next to the road. We had an OK stay there, though, and they also do tours and everything else, if you'd want to.

Room Tip: The Deluxe Rooms are the better bargain: they're really large and have windows.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cambridge, UK
Top Contributor
69 reviews 69 reviews
31 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 23, 2013

close enough to the town and shops and not too far from the river, market and good restaurants. Also within a cycle ride of the beach. There is a guy right opposite who hires bikes for the equivalent of £1 a day. Great value, but dodgy brakes!

Rooms are lovely with big mosquito bets over the beds, which to be honest, are needed!

Nice little pool, and breakfast is served by the pool. Breakfast is good with some offerings being cooked to order in front of you.

All round nice hotel. Even has a few watchable TV channels.

would use again.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2013 via mobile

We booked late but this place was great. The breakfast was the best of anywhere on our trip, I have never had pan au chocolate with so much chocolate! The girls make great omelettes and special viet brekkies too if you order it. Our room was massive but unfortunately quite damp. When we left all our clothes were damp and smelled weird. The room always had a strong damp smell but we didn't see any mould. It's pretty close to town, about 5-10 mins walk but there's restaurants and shops the whole way. We walked back and forth two or three times a day with no trouble. Good exercise because we stuffed ourselves silly at breakfast and the food in hoian was better than anywhere else in Vietnam! We ate so much!
Overall we would stay here again. Maybe it was just our room with the damp problem?

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laval, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 15, 2013

Worst hotel stayed since the beginning of our trip.
Breakfast was small nothing special
Staff were nice but unable to provide a different room when we requested one.
Our room was good size, deluxe, with pool side, on first floor , that was bonus, the down side, s the room stank! Smelled poison and fish, we asked for a another room but they said no room available, so gave us encent to burn constantly, I later understood it was no room available in our price range cause when I walked around I saw a few empty ones. The bathroom and shower needs a refurb. The worst was the noise for Ac unit, never heard something so loud! And to top it off, during the nights there were very loud annoying noises coming from the walls, like something was alive inside of them! Location is as other say, between old town and beach

Never again

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cua Dai Hotel

Address: 544 Cua Dai St., Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Free High Speed Internet ( Wi-Fi ) Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Best Value Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cua Dai Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Located just 10 minutes walk away from the World Heritage Ancient town of Hoi An, the Cua Dai Hotel has a restaurant and pool in a beautiful garden setting. The Cua Dai has been recently been renovated and upgraded, offering a variety of rooms and comfortable relaxing indoor and outdoor areas. The Cua Dai is a family owned hotel and employs many staff from outside the township of Hoi An. ... more   less 
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Also Known As:
Cua Dai Hoi An
Hotel Cua Dai

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