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“Stay away !” 1 of 5 stars
Review of Cua Dai Hotel

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Cua Dai Hotel
3.0 of 5 Hotel   |   544 Cua Dai St., Hoi An, Vietnam   |  
Hotel amenities
Ranked #54 of 85 Hotels in Hoi An
Laval, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Stay away !”
1 of 5 stars Reviewed January 15, 2013

Worst hotel stayed since the beginning of our trip.
Breakfast was small nothing special
Staff were nice but unable to provide a different room when we requested one.
Our room was good size, deluxe, with pool side, on first floor , that was bonus, the down side, s the room stank! Smelled poison and fish, we asked for a another room but they said no room available, so gave us encent to burn constantly, I later understood it was no room available in our price range cause when I walked around I saw a few empty ones. The bathroom and shower needs a refurb. The worst was the noise for Ac unit, never heard something so loud! And to top it off, during the nights there were very loud annoying noises coming from the walls, like something was alive inside of them! Location is as other say, between old town and beach

Never again

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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245 reviews from our community

Traveler rating
    101
    92
    29
    14
    9
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43
120
24
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
melbourne
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 11, 2013

For the price you really couldn't ask for more!
Our room was huge and the breakfast was fantastic. I liked the fact that this hotel was a little bit away fro everything, maybe 10 mins walk to the centre. We hired bikes from Mr Chin across the road and went everywhere on them, it's such a fantastic way to see this gorgeous litte town.
The staff were helpful in organising airport transfers and chased up our laundry for us when we running short on time, nothing was a problem.
I would definitely stay here again.

Room Tip: Ask for a room number higher than 108, 101-108 are very near the reception/main traffic area and if...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ho Chi Minh City, Vietnam
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 3, 2013

We booked late for our trip to Hoi An and decided on this hotel due to it's reasonable price, position and rating. Price was ok for what we got. Breakfast had most of the usual things on offer, fresh fruit, juice, tea & coffee, made to order eggs and banana pancakes, bacon, croissants, pastries, bread and jam.
I would have like to be a little closer to town but it was a not too difficult 15 minute walk to the old city. We hired bikes and rode to the beach which is around 6 kms not the 2 or so indicated. The rooms were suitable for the city we were staying in, old style rooms fitting the old style city. I thought in general the place is a little tired, needs a paint and freshen up but I felt I got value for money. Staff were friendly and helpful, particularly the guy from breakfast who never stopped smiling :)

Room Tip: Most of the rooms would be quiet, there wasn't a problem with noise. If you like the idea of a...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Glasgow, United Kingdom
Top Contributor
124 reviews 124 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed January 1, 2013

We booked here for Hogmanay wanting a treat while backpacking. Unfortunately for double the price of other hotels you are getting half the service. Though we booked for three nights we only stayed for two as it was so poor. The reception staff were a joke with poor English and as such it took a long time to check in even although we had a reservation. I had a bandagd ankle at the time and couldnt walk and they offered no help with our bags and refused to give us a room on the first floor. The pool was outside, cold and full of algae and leaves. Worst of all though we had a small infestation of ants in our room, when I asked to have it cleaned I was told the housekeeping staff had gone home so we did not get the fresh linen and towels as promised.
All in all a huge disappointment.
The saving grace was the incredible breakfast and the loveliest man with the frying pan and warm smile who greeted us in the mornings.
We moved down the street to hotel hoa binh, half the price with bigger brighter rooms, the same toiletries, an clean indoor pool and welcoming staff.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 29, 2012 via mobile

Superb and one of the best hotels for its type in Vietnam and we've stayed in a few. Has a colonial charm about and not too close to the city to be noisy. Excellent staff, food and coffee (!) and nice pool. Great hotel!

Stayed December 2012, traveled with friends
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Adelaide, Australia
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 27, 2012

This place on the whole is quite good and it would only need to change some small things to be really good.
The first thing they can't change is location becasue the road that the hotel is on is a busy road that has quite a few trucks driving on it in the early morning or night. So if you get one of the front rooms you get an early wake up call.
Second, The room where the computers are, is not good and is almost a staff room, had a few issues with the PC's - not an issue so much because there is wifi in the rooms.
Front desk staff didn't seem to be very interested but we were spoiled with some exellent hotels and service in Vietnam overall.
Otherwise the hotel was really quite good but I wouldn't stay there again becasue of the listed issues.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 25, 2012

Cua Dai hotel is the best for everything : good location (3KM from the beach) clode to Hoi An old city, and, and, and over more : the beautiful and excellent reception's staff ! Beleive me, Cua Dai hotel will provide you everything you need, while you will be relaxing at their tremendous swimming pool ! The place to stay for all !

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cua Dai Hotel

Address: 544 Cua Dai St., Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Free High Speed Internet ( WiFi ) Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Best Value Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cua Dai Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Located just 10 minutes walk away from the World Heritage Ancient town of Hoi An, the Cua Dai Hotel has a restaurant and pool in a beautiful garden setting. The Cua Dai has been recently been renovated and upgraded, offering a variety of rooms and comfortable relaxing indoor and outdoor areas. The Cua Dai is a family owned hotel and employs many staff from outside the township of Hoi An. ... more   less 
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Also Known As:
Cua Dai Hoi An
Hotel Cua Dai

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