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Cua Dai Hotel: Traveler Reviews

3.0 of 5
544 Cua Dai St., Hoi An, Vietnam
Hotel amenities
Cua Dai Hotel
Ranked #26 of 71 hotels in Hoi An
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219 reviews from our community

Traveler rating
    96
    79
    25
    14
    5
See reviews for
Families
41
 
Couples
110
 
Solo
16
 
Business
3
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Glasgow, United Kingdom
Top Contributor
111 reviews 111 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
53 helpful votes 53 helpful votes
“Huge disappointment”
2 of 5 stars Reviewed January 1, 2013

We booked here for Hogmanay wanting a treat while backpacking. Unfortunately for double the price of other hotels you are getting half the service. Though we booked for three nights we only stayed for two as it was so poor. The reception staff were a joke with poor English and as such it took a long time to check in even although we had a reservation. I had a bandagd ankle at the time and couldnt walk and they offered no help with our bags and refused to give us a room on the first floor. The pool was outside, cold and full of algae and leaves. Worst of all though we had a small infestation of ants in our room, when I asked to have it cleaned I was told the housekeeping staff had gone home so we did not get the fresh linen and towels as promised.
All in all a huge disappointment.
The saving grace was the incredible breakfast and the loveliest man with the frying pan and warm smile who greeted us in the mornings.
We moved down the street to hotel hoa binh, half the price with bigger brighter rooms, the same toiletries, an clean indoor pool and welcoming staff.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 review
“Great Hotel”
5 of 5 stars Reviewed December 29, 2012 via mobile

Superb and one of the best hotels for its type in Vietnam and we've stayed in a few. Has a colonial charm about and not too close to the city to be noisy. Excellent staff, food and coffee (!) and nice pool. Great hotel!

Stayed December 2012, traveled with friends
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Adelaide, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Good but not great”
3 of 5 stars Reviewed December 27, 2012

This place on the whole is quite good and it would only need to change some small things to be really good.
The first thing they can't change is location becasue the road that the hotel is on is a busy road that has quite a few trucks driving on it in the early morning or night. So if you get one of the front rooms you get an early wake up call.
Second, The room where the computers are, is not good and is almost a staff room, had a few issues with the PC's - not an issue so much because there is wifi in the rooms.
Front desk staff didn't seem to be very interested but we were spoiled with some exellent hotels and service in Vietnam overall.
Otherwise the hotel was really quite good but I wouldn't stay there again becasue of the listed issues.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“The best place in Hoi An”
5 of 5 stars Reviewed December 25, 2012

Cua Dai hotel is the best for everything : good location (3KM from the beach) clode to Hoi An old city, and, and, and over more : the beautiful and excellent reception's staff ! Beleive me, Cua Dai hotel will provide you everything you need, while you will be relaxing at their tremendous swimming pool ! The place to stay for all !

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hochiminh
1 review
“Amazing hotel”
5 of 5 stars Reviewed December 16, 2012

This is a good hotel where is the place we had spend time in our travel trip last month, the room are clean and most comfortable.We love the pool, it so nice. Special is breakfast with special Hoi An special foods ( Banh cuon, Pho bo ... ), i eat them everyday, so amazing. The hospitality and smiles staff, we will come back in one day.

Room Tip: We recommend the deluxe room looking to swimming pool
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask thanh n about Cua Dai Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Cua Dai Hotel

Also Known As:
Cua Dai Hoi An
Hotel Cua Dai
Address: 544 Cua Dai St., Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Amenities:
Free High-Speed Internet Suites Swimming Pool
Hotel Style:
#22 Romantic Hotels in Hoi An
#23 Family Hotels in Hoi An
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just 10 minutes walk away from the World Heritage Ancient town of Hoi An, the Cua Dai Hotel has a restaurant and pool in a beautiful garden setting. The Cua Dai has been recently been renovated and upgraded, offering a variety of rooms and comfortable relaxing indoor and outdoor areas. The Cua Dai is a family owned hotel and employs many staff from outside the township of Hoi An. ... more   less 
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