We booked here for Hogmanay wanting a treat while backpacking. Unfortunately for double the price of other hotels you are getting half the service. Though we booked for three nights we only stayed for two as it was so poor. The reception staff were a joke with poor English and as such it took a long time to check in even although we had a reservation. I had a bandagd ankle at the time and couldnt walk and they offered no help with our bags and refused to give us a room on the first floor. The pool was outside, cold and full of algae and leaves. Worst of all though we had a small infestation of ants in our room, when I asked to have it cleaned I was told the housekeeping staff had gone home so we did not get the fresh linen and towels as promised.
All in all a huge disappointment.
The saving grace was the incredible breakfast and the loveliest man with the frying pan and warm smile who greeted us in the mornings.
We moved down the street to hotel hoa binh, half the price with bigger brighter rooms, the same toiletries, an clean indoor pool and welcoming staff.
- Also Known As:
- Cua Dai Hoi An
- Hotel Cua Dai
- Official Description (provided by the hotel):
- Located just 10 minutes walk away from the World Heritage Ancient town of Hoi An, the Cua Dai Hotel has a restaurant and pool in a beautiful garden setting. The Cua Dai has been recently been renovated and upgraded, offering a variety of rooms and comfortable relaxing indoor and outdoor areas. The Cua Dai is a family owned hotel and employs many staff from outside the township of Hoi An. ... more less
- Reservation Options:
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