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“Nice riverside setting in a nice garden” 3 of 5 stars
Review of Hoian Marina Resort & Spa

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Hoian Marina Resort & Spa
4.0 of 5 Hotel   |   74 August 18th Street | Cam Pho Ward, Hoi An 51000, Vietnam   |  
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Hotel amenities
Ranked #12 of 85 Hotels in Hoi An
Aberdeen, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
“Nice riverside setting in a nice garden”
3 of 5 stars Reviewed January 28, 2014

The bungalows are lovely but we didn't like the outdoor bathrooms. They get far too hot and steamy as there is no fan or AC in there . A pleasant enough walk to town. Breakfast is pretty poor, we used to head into town for better food. Didn't try the spa. The pool is small and very close to some of the apartments and bungalows. Staff are all very pleasant and friendly. A bit pricy overall.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    186
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    3
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Lakedistrict
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 27, 2014

very good 3 day stay at resort. Close to old city and an easy walk. Rooms vry clean and well presented. Breakfast OK limited. Spa expensive, look at alternatives in town. good airport pick up service $47 both ways. Keen to impress staff!

Room Tip: Jacuzzi is cold water with jets. says hot tub, which is the BATH! So if its in colder time of year t...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, February 9, 2014
Dear our valued guests,

Thank you for your review and we are very much appreciated for all of your great comments.
It is truly that we will dedicate best service and further assistance to our guests. Our Staffs are very pleased to be noted that all their endless efforts are recognized accordingly .
We heartly look forward to your next stay with us and may we wish all the best wishes to you & your family.

Best regards,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2014

A wonderful place to stay and comfortable rooms. It is only a short walk to Hoi An from the resort. The service was second to none. Beautiful people and I would certainly love to go back! I highly recommend this place to all travellers!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, February 9, 2014
Dear our valued guests,

Thank you for your excellent review and we will share this to all of our staffs who are very pleased to hear that their endeavors are appreciated. They are very friendly, helpful and professional,...

We would like to have all the best wishes to you & your family and look forward to welcoming you in the future.

Best regards,

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 19, 2014

The Hoi An Marian Resort & Spa was a wonderful place to stay. The staff were helpful, friendly and informative and took care of everything. The facilities were great with a pool, gym and bicycles to use. The breakfast was excellent with a well provisioned buffet and a kitchen that will prepared most things you could want. Our 13 year old son loved the banana pancakes - and I didn't mind them either! The riverside location is so relaxing (cocktails by the river is magical) and the resort is only a few minutes stroll into Hoi An. The bicycles were great for the 30 minute ride to the beach. Hoi An is one of the best places to visit in Vietnam and the staff at the resort ensured that our experience was simply the best. If we are lucky enough to be able to return to Hoi An, we will be staying here again!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, February 9, 2014
Dear our valued guests,

Thank you for your excellent review and we will share this to all of our staffs who are very pleased to hear that their endeavors are appreciated. They are very friendly, helpful and professional,...

We would like to have all the best wishes to you & your family and look forward to welcoming you in the future.

Best regards,

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 8, 2014

Positives: Extremely friendly staff, good location near town, nicely appointed rooms.

Detractors: Manager became surly when I used an external taxi to the airport (half the cost), and queried the bill. Unrealiable hot water. 'State of the art' gym had just 3 very basic machines and a broken stereo. We did not receive an initial booking reservation, and so had nothing to back us up when they charged us almost double for New Year's Day, and were not told before. So an over-priced resort became even worse value when over-charged and we left with a slightly sour taste from the experience and the way the manager handled the situation.

  • Stayed January 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2014

We stayed 5 nights at the Marina resort and really loved our stay. The staff was extremely friendly and service oriented. Already during the booking process Ms Nhan stayed patient and adjusted our booking according to our wishes several times.
We stayed in room 201 with a good sized terrace overlooking the pool, with a family of 4. With an additional bed, still enough space to move around.

The garden and river area are well kept and gave plenty of space for the kids to play. The staff interacted well with the kids and knew their names.

The resort is in a quiet area, max 10 minutes walk to the old town, but they also have bikes for free use. In high season, these might run out and a good child seat would be useful to offer as well. Certainly a good spot to be, as the town gets quite busy.

The breakfast is buffet with a good spread of fruits and freshly made pancakes and eggs. They put daily fresh fruits in the rooms as well and adjusted to our taste.

Whatever we asked, the staff would always help and they even had presents at new years' day. They did not have a compulsory dinner on new year's eve, which we also very much appreciated as these are often overpriced.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, February 9, 2014
Dear our valued guests,

Thank you for your excellent review and we will share this to all of our staffs who are very pleased to hear that their endeavors are appreciated. They are very friendly, helpful and professional,...

We would like to have all the best wishes to you & your family and look forward to welcoming you in the future.

Best regards,

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Top Contributor
119 reviews 119 reviews
51 hotel reviews
Reviews in 44 cities Reviews in 44 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed January 3, 2014

Nice location on the river with beautiful gardens. Staff are very friendly, but a bit too much in your face. From day one they are pushing for a good TA review. Pool was too small to bother with. Breakfast was average.Thought it was a bit pricy overall.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoian Marina Resort & Spa

Address: 74 August 18th Street | Cam Pho Ward, Hoi An 51000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #12 of 85 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoian Marina Resort & Spa 4*
Number of rooms: 16
Official Description (provided by the hotel):
Hoi An Marina – The newly built 4 star luxurious international Resort & Spa, located beside the famous & romantic Thu Bon River and just a walking distance to the Japanese Bridge (the symbol of Hoian Ancient Town) with the Villa rooms and luxurious old Vietnamese-style rooms. The resort features contemporary design, using Vietnamese craftsmanship and décor combined with family-friendly leisure facilities and a spa offering Vietnamese traditional and innovative therapies and body treatment. This place is known as "Peaceful oasis where the river meets the sea" by tourists in all over the world. And just a short drive from Danang International Airport ( 30 minutes away ) and the Train Station ( 40 minutes away ), this resort has everything you need for the perfect vacation. ... more   less 
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