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“Made us feel like a part of their family” 5 of 5 stars
Review of Hoian Marina Resort & Spa

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Hoian Marina Resort & Spa
4.0 of 5 Small Hotel   |   74 August 18th Street | Cam Pho Ward, Hoi An 51000, Vietnam   |  
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Hotel website
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Hotel amenities
Offers & Announcements
50% off room rate
Ranked #13 of 97 Hoi An B&B and Inns
Leeming
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“Made us feel like a part of their family”
5 of 5 stars Reviewed September 4, 2013

We were a family of 6 in 3 villas on the resort property. From the moment we arrived we were treated with care and respect by Hahn Nhan and her wonderful staff. When Nhan wasn't available Thuy was there to take care of us and did a great job at it! The Resort is lush and grassy, with river views and just a short walk to the old town shops and restaurants. My wife and I stayed in the River View villa for the most part which gave us a lovely spa to cool off in after an adventure out in the heat. The villas were well appointed with a lounge, bedroom and bathroom with all modern conveniences including wifi and smart TV. There are a small number of villas on the resort so there never too many people which gave us a lovely serene privacy. I couldn't imaging having a better experience of Hoi An without the wonderful staff at Marina Hoi An Resort and Staff

Room Tip: The river has boats with loud motors from time to time. the location is worth the noise as you'...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, September 4, 2013
Dear Feloniusb,

It is our great pleasure to receive your very excellent comment and all of us from the Staffs to the Management at Hoian Marina Resort are very happy and thanksful for that.

Ms Nhan and Thuy are very appreciated for your comments and also all of other staffs are very helful, friendly with our valued guests at any time needed as we simply think it is our service and hospitality.

Once again, it is so memorable for us with your family stay and it is unforgetable all valued time that we had.

We do hope our resort will be your first choice for your next stay.

Best wishes,

The Management.
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Perth, Australia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 3, 2013

We are a family group of six.
The politeness and impeccable service of all the staff was fab:
A special mention of MS: Hanh Nhan assistant manager for all your help and service, likewise also to Miss Thuy(Autumn Water) you have both been extremely helpful thank you.
The resort is about a 5 minute walk from the town on the banks of the river.
A quiet haven with all the action mere minutes away.
Serene grounds and gardens.
The Villas are very spacious .
With a huge king sized bed and ability to lock the bedroom door from the living area.
There are two good size modern tvs.

A seperate bathroom which again has large seperate shower good hot water, seperate double vanity/wash area seperate bath large clean towels, and seperate WC.
Landscaped lawns and gardens overlooking the river with enough lounges, seating.
All in all highly recommended resort. Close to the town , but quiet and peaceful.
A LIITLE GEM.

Room Tip: Rooms with river views add more interest watching the world go bye
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, September 3, 2013
Dear Mr. Rick Berger,

Thank you for sharing review on Hoi an Marina Resort & Spa from your recent visit. It was our pleasure to read that you had a great journey at our Resort. It is also our great appreciation that you have shared your experience about our River View Villas. It is truly that all the rooms at our resort are spacious and the resort is just a distance to the ancient town.

Ms. Hanh Nhan & Ms. Thuy ( Autumn Water) are very much happy that they have had significant impression with your trip and they all are helpful at anytime guests need.
We look forward to welcoming you back again soon in near future with full of our stunning Resort’s experience.

With our best wishes & regards,

The Management
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2013 via mobile

This is the most relaxing, chilled, quite, resort to stay. Villa with jacuzzi right on the river bank, lush lawns, stunning trees and manicured gardens. Food is excellent with friendly service. The staff remember your names and are always obliging. Rooms are clean, fresh linens and towels. Srevice is unbelievable. All speak English and greet you with a smile on their faces. They organise trips, cooking classes, the beach etc, with no effort. Totally amazing!! Definitely recommend this Hotel.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, September 3, 2013
Dear our valued guests,

Dear Dejan,

Thank you for your comments and we are delighted to know that you have enjoyed your stay with Hoian Marina Resort & Spa.
Our team at Hoian Marina Resort & Spa will surely maitain our good service and hospitality to our potential guests. We are also trying our best to improve all the services to meet our guests' requirement. We also do hope that in your next trip to Hoi an, Hoian Marina Resort & Spa is your first choice to stay.

Best regards,

The Management,
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2013

After travelling many times around the world and staying in lots of resorts this has to be one of the best so far,the staff are are friendly and cannot do enough for you.. this resort is far enough from the center of Hoi An to enjoy the best of both worlds from the busy town to the restfull resort, I cannot say enough about the beautiful ladies at the spa where the treatments leave you feeling relaxed and refreshed after a long day sightseeing
. I will be returning here in the near future as this is my third trip to Vietnam and the last nine days here at this resort has been the best so far.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, August 30, 2013
Dear our valued guests,

Thank you for your amazing review and we will share this to all of our staffs who are very pleased to hear that their endeavors are appreciated, especillay Spa girls. They are very friendly, helpful, professional,...

We would like to have all the best wishes to you & your family and look forward to welcoming you in a very near date.

Best regards,

The Management,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoi An, Vietnam
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2013

unbelievable service, fantastic staff, extremely honest. spa treatments are great and extremely cheap. villas cleaned more than once a day!! great place to chill. very short walk into hoi an town. staff really can't do enough for you.

Room Tip: facing the river is lovely
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, August 30, 2013
Dear our valued guests,

Thank you for your review and we are very much appreciated for all of your great comments on us.
It is truly that we will dedicate good service and further assistance to our guests. Our Staffs are very pleased to be noted that all their endless efforts are recognized accordingly .
We heartly look forward to your next stay with us and may we wish all the best wishes to you & your family.

Best regards,

The Management,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Byron Bay, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2013

The absolute highlight of our trip to Vietnam. The accommodation was superb, a spacious villa with separate living, bedroom and bathroom areas, with it's own balcony was more than a 'home away from home'. The staff were extremely friendly and went out of their way to ensure our stay was happy and comfortable. We especially enjoyed being able to cycle around Hoi An on the hotel bicycles and felt included in the local community to choruses of "hello", as we cycled to and from the Marina each day. The location of the resort is in a quiet local neighbourhood, the gardens are beautifully maintained, and the pool location near the riverside is very enticing! Loved it!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Excutive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, August 30, 2013
Dear Julie,

Thank you for taking your time to write such a fantastic review on Hoi an Marina Resort & Spa. We are glad that you enjoyed your holiday at our Resort in Hoian city. Hoi An is a great ancient town, that travelers could enjoy the river in the evening with the lanterns.

Our team at Hoian Marina Resort & Spa are all time welcoming guests with our great pleasure and we are very happy to know that you like our room as spacious, clean.

We look forward to welcoming you back to our Resort soonest.

Best regards,

The Management,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 21, 2013

this is a beautiflul hotel. The staff are amazing,very helpful and always try their best to make you feel the most welcome. the marina villa with an outdoor jacuzzi was perfect after a day in the market,which is only 5 mn walk away.As for the spa,The massage therapists are professional with a very good manual ability(this is coming from a physical therapist).
i would strongly recommend this hotel.

Room Tip: take the marina villa,the outdoor jacuzzi is worth the extra money.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Executive Assistant Manager at Hoian Marina Resort & Spa, responded to this review, August 23, 2013
Dear Hala,

Our staffs and the Management at Hoian Marina Resort & Spa are very thanksful for your review and choosing our Resort for your recent stay!

It is correct that our Marina Pool Villas are beautiful and spacious with the jacuzzi and you will feel very relax with it after a long tired day.

Our Spa staffs are very profesional and helpful. Our valued guests will enjoy as much as possible when they use our Spa.

We are looking forward to welcome you back with our amazing resort and wishing you all the best.

Best regards,

Tha Management.
Report response as inappropriate
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Additional Information about Hoian Marina Resort & Spa

Address: 74 August 18th Street | Cam Pho Ward, Hoi An 51000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #13 of 97 B&Bs / Inns in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoian Marina Resort & Spa 4*
Official Description (provided by the hotel):
Hoi An Marina – The newly built 4 star luxurious international Resort & Spa, located beside the famous & romantic Thu Bon River and just a walking distance to the Japanese Bridge (the symbol of Hoian Ancient Town) with the Villa rooms and luxurious old Vietnamese-style rooms. The resort features contemporary design, using Vietnamese craftsmanship and décor combined with family-friendly leisure facilities and a spa offering Vietnamese traditional and innovative therapies and body treatment. This place is known as "Peaceful oasis where the river meets the sea" by tourists in all over the world. And just a short drive from Danang International Airport ( 30 minutes away ) and the Train Station ( 40 minutes away ), this resort has everything you need for the perfect vacation. ... more   less 
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