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“Will improve.” 4 of 5 stars
Review of Hoian Marina Resort & Spa

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Hoian Marina Resort & Spa
4.0 of 5 Hotel   |   74 August 18th Street | Cam Pho Ward, Hoi An 51000, Vietnam   |  
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Ranked #12 of 85 Hotels in Hoi An
Brisbane, Australia
Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
“Will improve.”
4 of 5 stars Reviewed March 14, 2013

We stayed here for the last 3 days of our trip. Very new and still a few problems, but overall very nice. We had a pool villa, which is nice. One thing, they need some sort of privatcy wall between pools. It still was nice to soak it up though.The green room is being extended for breakfast, as it only seats 12. The selection was not large, but very fresh.
We both had massages on site. Mine was ok, but my wife felt like a ragdoll being pushed and pulled with her manicure and pedicure. Said it was a bit rushed at the end. Very friendly staff, and nothing is too much trouble.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Manager at Hoian Marina Resort & Spa, responded to this review, March 17, 2013
Dear our valued guests,

Warm greetings from Hoi An Marina Resort and Spa!

Thank you for choosing our Hoi An Marina Resort and Spa for your vacation in Hoi An. We also express heartfelt thanks for your comments. This is valuable for us, a new hotel, still need to get advices from you to improve our services better. We beleive that by this way, we will bring pleasure and meet expectation to all our valued guests when staying with us.

We are looking forward to welcoming you back our resort soon, we are sure that you will be more enjoyable when staying with us again.

Kind regards,
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244 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Perth, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 13, 2013

My very good friend recomended this resort to me,so i took her advice and enjoyed every minute. It has all the appointments of a 5 star resort anywhere in the world. The rooms are very spaces and the fittings are first class.The staff are very friendly and are only too happy to attend to your needs.The gardens and lawns are maintained to a very standard and the view overlooking the river is very tranquill. So much so that we enjoyed dinner on the banks of the river which was very romantic. When you visit Hoi An and want to be pampered in luxury at a beautiful resort,you can't go past Hoi An Marina Resort.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Manager at Hoian Marina Resort & Spa, responded to this review, March 18, 2013
Dear Mr Steve,

Warm greetings from Hoi An Marina Resort and Spa.

Thank you very much for your great comments. We would be greatful to hear from you and pleased to know that you had have a good time with us last time.

We are looking forward to seeing you again in Hoi An and Hoi An Marina as well.

Wishing you have a nice day there, Australia, Steve.
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 1, 2013

I was recommended by my friend for staying at Hoi An Marina Resort and Spa in Hoi An old town. It's true as discribed and as what I read. The resort is very clean, fresh, quiet and peaceful even it just takes few minutes to the center. I love to have breakfast by the riverside with fresh air in the morning and dinner in the greenhouse with a private space for us under candle light which surounded by a fresh vegetable garden. I travelled with my parents, we stayed 5 nights in 2 Marina Pool Villas, private whirlpool, very good service, staffs are friendly, helpful, patient to answer my questions when I reserved accommodation because I booked directly with the hotel. It's worthy of what we paid. One thing that I love beach but it's not near, maybe 5kms far from there. I think it just a small point, we can use free bicycles to go to the beach. I still want to return for my honeymoon next time in the end of this year and will recommend to my friends too. Thank you, we had a great time. Very wonderful.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Manager at Hoian Marina Resort & Spa, responded to this review, March 3, 2013
Dear Valued Guests,

Best greetings from Hoi An Marina Resort!
Thank you very much for choosing our resort to stay your vacation in Hoi An Marina Resort.
It’s our privilege to have you stay with us. We hope that you have enjoyed your stay at out resort, and Hoi An will be a memorable destination on your trip. Your comment that is an valuable idea are being considered for next plan.

We wish you a wonderful holiday and all the best for the future.
We are looking forward to welcoming you back to our resort.

Thanks and best regards,
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Houston, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2013

I just returned from a wonderful vacation at the brand new Hoi An Marina and Resort. The resort was a tranquil paradise located directly on the river with a huge tropical garden where they served breakfast and dinner. The accommodations were 5 star (suite with private patio overlooking the river) and a quick walk to the busy center of Hoi An. The food was excellent tha the hotel staff was very attentative and worked hard to assure we were happy with all aspects of our stay. This hotel is a real gem and I would highly reccomend staying at the resort when visiting Hoi An.

Room Tip: The suites are beautiful, quite and very private
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Top Contributor
56 reviews 56 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 20, 2013

We stayed at Hoi An Marina Spa for 4 nights in February. We loved the location, it was very peaceful and the grounds beautifully kept but easy to cycle or walk into Hoi An within a few minutes. The Hotel is very new and they obviously have a few teething problems. The first room we were allocated had a very strong drains smell permeating it and we asked to be moved. The second room didnt have this problem as much but mainly I think because there was no back wall to the bathroom, just blinds which allowed the smell to escape somewhat. The villas are all exceptionally roomy with a sitting room, a bedroom and a bathroom. Both rooms have a TV in, with the lounge area one having free internet access which is a nice extra.
The main fault with the rooms is the lighting everywhere is very dim, which made things like putting make up on, or shaving for my husband very difficult. It would be good, if they could install a mirror and one decent light near to each other for this purpose. The beds were great, very big & comfortable and the view from our second villa out over the river was lovely. The staff are great and very quick to respond to any requests, we asked for extra pillows and near enough as we put the phone down they were at the door with them! Breakfast is served outside by the river which is lovely but the breakfast was always cold. We couldnt work out if this was because it was cold coming from the kitchen or the warmers they were using wasnt efficient enough, which is another small problem they need to resolve.
Another nice touch is they have free Bicycles so that you can cycle around Hoi An. The trouble is they dont have enough of them, and the ones they do have are very old and worn out. One of them fell apart as we were cycling to the beach and we had to leave it and hire one from a cycle shop on the way. As a new hotel they need to invest a bit in new equipment.
These are only small things though, and overall we would recommend the hotel and its staff, and we were sorry to leave this little haven when it was time to move on.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Manager at Hoian Marina Resort & Spa, responded to this review, March 7, 2013
Dear Valued Guests,

Many thanks for your GREAT comments and we believe that other travellers would find your reviews much helpful & useful for their choice of accommodation in the Ancient Town of Hoian.

We look forward with pleasure to welcoming you back with us in the coming time.

With all my best regards,
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Auckland, New Zealand
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 16, 2013

We stayed here for 3 nights and our only regret is it was not long enough. It was in January and the resort had only been open a couple of weeks. It was beautiful, peaceful and only 10 minutes easy walk to town. We had Room 201 which was a river view villa and it looked straight out over the pool. We hardly saw any other guests. The grounds were lovely and being worked on every day. The oultook to the river was lovely and peaceful and it was far enough away from the town to feel as if you were in your own little paradise. The villas were 2 large rooms with a beautiful bathroom. There were a couple of minot teething problems being so new eg safe not bolted down but we loved, loved ,loved it. We will be back

Room Tip: Room 201 was great, overlooked pool good view of river. It is a river view villa. Don't think wo...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marina74August18th, Manager at Hoian Marina Resort & Spa, responded to this review, March 7, 2013
February 26, 2013
Dear Valued Guests,

Warmest greeting from Hoian Marina Resort!
It is our pleasure to know that you have enjoyed your stay at Hoi An Marina Resort. Our team have tried to work hard to ensure our resort looks more charmingful, beautiful in meeting guest expectation.We wish that Hoi An Marina Resort is always an ideal destination for you and many guests
Looking forward to welcoming back to our resort.

Thank you and best regards!
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Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 16, 2013

We stayed at the Hoi An Marina for just one night but with a late check out on the second day as we were making two full days of our visit to Hoi An. The staff were friendly and professional. It is not often that one encounters an hotel in Vietnam where the staff actively engage in conversation with their guests, sharing their personal knowledge of the town they live in. The rooms are excellently equipped. Every last detail has been thought about. The breakfast was also by far more than expected - a typical full english breakfast style with the fruits and juices for those wanting something lighter. We will certainly be back for another visit.

Room Tip: All rooms are great but we especially loved the ones with private jacuzzi.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoian Marina Resort & Spa

Address: 74 August 18th Street | Cam Pho Ward, Hoi An 51000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #12 of 85 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hoian Marina Resort & Spa 4*
Number of rooms: 16
Official Description (provided by the hotel):
Hoi An Marina – The newly built 4 star luxurious international Resort & Spa, located beside the famous & romantic Thu Bon River and just a walking distance to the Japanese Bridge (the symbol of Hoian Ancient Town) with the Villa rooms and luxurious old Vietnamese-style rooms. The resort features contemporary design, using Vietnamese craftsmanship and décor combined with family-friendly leisure facilities and a spa offering Vietnamese traditional and innovative therapies and body treatment. This place is known as "Peaceful oasis where the river meets the sea" by tourists in all over the world. And just a short drive from Danang International Airport ( 30 minutes away ) and the Train Station ( 40 minutes away ), this resort has everything you need for the perfect vacation. ... more   less 
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