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“Excellent service and great location.” 5 of 5 stars
Review of Little Hoian Boutique Hotel & Spa

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Little Hoian Boutique Hotel & Spa
3.5 of 5 Hotel   |   2 Thoai Ngoc Hau Street, Hoi An 51000, Vietnam   |  
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Ranked #17 of 95 Hotels in Hoi An
Toronto
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“Excellent service and great location.”
5 of 5 stars Reviewed August 11, 2014

This hotel offers great access to the old town and lantern district. The town is fairly easy to walk around but renting a bicycle is fun too. The hotel has excellent staff. Always smiling and greeting you. They upgraded my husband and I when they found out it was our honeymoon and gave us a very, very late check out. The hotel breakfast is fairly typical of what you would find in a buffet breakfast. Fruit, breads and an egg station. Adequate way to get your morning started.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 12, 2014
Dear Writer,

Many thanks for voting us as:" Excellent service and great location". Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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861 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 10, 2014

Booked Three Nights here before leaving Australia, ended up staying another six. Very comfortable rooms with adequate bathrooms, (not a great deal of time spent in the rooms anyway), Fantastic little pool to get out of the midday Sun and relax, Breakfast was fantastic with plenty to choose from, Staff could not do enough for you and where there to help with what ever you needed.
Great location just across the bridge from the Ancient town and close to all the action around the river.
Will definitely stay there again when visiting Hoi An.
Only down side was the only dinner we had there was on our last night and it was not good at all..

Room Tip: Try for a river view
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 10, 2014
Dear Writer,

Many thanks for being a part of our Little Family recently. Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 9, 2014

Brand new hotel with an exceptional service. Staff are friendly and respectful and always attentive to your needs. Very well maintained establishment with a decoration you would see in magazines. Prices are very reasonable. Location is footsteps away from all the action which offers a quite haven when returning from all the touristic craze in the city center. Definitely 5 stars in my opinion.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 13, 2014
Dear Writer,

Many thanks for voting us as:" Absolutely delightful" . Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 9, 2014

From the day I made our reservations I was impressed by the excellent customer service. On our arrival I was definitely not dissapointed in our choice. The staff at the front desk greeted us at our shuttle as we arrived and made us feel very welcome. The rooms are lovely and quite large with a beautiful bathroom. The included breakfast buffet was very good. Loved the coffee and the pancakes! Every morning the staff very friendly and eager to help. It was also great that each room has it’s own wifi network. Though not located in the centre of the old town, we were able to walk everywhere - 5-10 minute walk from the town center, but there are numerous restaurants and shops within a 2-minute walk. Although the pool area is a litlle bit small and crowded if a lot of guests want to cool down and relax at the same time, I found it beautiful and very refresning after a mornings walking around and shopping.

My only negative comment and maybe something the management must pay attention to is: We had room 212 - a nice corner room overlooking the river, but the cleaners room is just across this room. The door was always standing open during the day and a trolley loaded with towels and stuff parked infront of it. As a guest you dont want to walk into a cleaning trolley everytime you go to your room. In the evening the trolley was still standing there with all the new towels for the next day. That was the only thing that really put me off a little bit.

Overall, I loved the decor, atmosphere and warm hearty welcome feeling of this little Hotel. Thank you to everyone at the Little Hoi An, we had a wonderful stay.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 10, 2014
Dear Writer,

Many thanks for voting us as:"Beautiful little hotel in Hoi An”. Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

For your constructive comments on the trolley's location, we will rectify this issue at once and now all corridor is air-free.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 7, 2014

We spend 2 nights, all the staff was extremely friendly and always looking for your comfort. my daughter been sick they were very helpful and looking for her comfort and recovery providing her special attention.
Breakfast Buffett was excellent, fresh fruits were the best, same for the eggs crepes rolled with vegetables and cover by a thin rice crepe.
Location is walking distance of the downtown.
Rooms were comfortable and very clean.
I will highly recommend this hotel, is THE place to stay in Hoi An

Stayed August 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 8, 2014
Dear Writer,

Many thanks for being a part of our Little Family recently. Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

Having read the reviews on tripadvisor, our expectations were high but Little Hoian did not disappoint. It's not a glitzy hotel, but you wouldn't want too much glitz in Hoi An, anyway.
The hotel is wonderful, the staff are great and very accommodating and the location is marvellous!
Would highly recommend.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 8, 2014
Dear Writer,

Many thanks for being a part of our Little Family recently. Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gosford, Australia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

This is one of two places we recommend out of all the hotels so far. Customer service was excellent, could not fault anything at all about this hotel. Central to everything, bathroom great, breakfast great, scenery from balcony great, wifi great and they organised a transfer for us which saved us being ripped off by so many metered taxis. Thank you to the staff for our wonderful stay.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, August 6, 2014
Dear Writer,

Many thanks for being a part of our Little Family recently. Our "little" TEAM feel very encouraged & motivated with your GREAT comments on everything during your recent stay with us and we can't be complacent, but still have a long way to go and our aim is to make any single guests who select our Little Hotel Chain as home away from home.

We look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Little Hoian Boutique Hotel & Spa

Address: 2 Thoai Ngoc Hau Street, Hoi An 51000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 95 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Little Hoian Boutique Hotel & Spa 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Overlooking that legendary Hoai river running peacefully in front and just a few steps from the famous Japanese Bridge (the symbol of Hoian), the Little Hoian Boutique Resort offers guests a superb location whether your pleasure be relaxing, touring, shopping, dining or simply exploring the two Unesco’s World Heritage list: Hoian Ancient Town & My Son Holy Land.Our 30 stylish rooms & suites are tastefully designed and decorated with a perfect blend between the Vietnamese lifestyle architecture and Heritage influenced theme, to ensure the most comfortable and enjoyable stay. No matter how many times you come back to visit us, you can always experience something different. ... more   less 
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