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“Great showers, great bed, great service, great Hotel!” 5 of 5 stars
Review of Little Hoian Boutique Hotel & Spa

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Little Hoian Boutique Hotel & Spa
3.5 of 5 Hotel   |   2 Thoai Ngoc Hau Street, Hoi An 51000, Vietnam   |  
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Ranked #22 of 81 Hotels in Hoi An
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Great showers, great bed, great service, great Hotel!”
5 of 5 stars Reviewed March 15, 2013 via mobile

Love this hotel, staff are so helpful and their English is excellent. Contemporary, elegant light and airy. Good breakfast and air conditioner is quiet and comfortable. Do yourself a favour and stay here.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 16, 2013
Dear Writer,

Many thanks for your GREAT comments us on your GREAT stay with everything is GREAT at our newly opened hotel & spa and we are looking forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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593 reviews from our community

Traveler rating
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87
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 14, 2013

1. Excellent service from front staff till house keeping.
2. Cozy room , big bathroom , big tv
3. Good b'fast
4. Good spa
5. Food & beverage price reasonable
Definitely will come back again with family.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 14, 2013
Dear Writer,

Your comment us as: 3 star hotel with 5 star services is the real reflection of our Little Hotel Chain as we may be "little" in sizes, but not in the hospitality and your completed enjoyment while staying with us is the real experiences. We look forward with pleasure to welcoming you & other travelers back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
87 reviews 87 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 12, 2013

This hotel is perfectly nice, good price, the rooms are clean and comfortable, the breakfast is good, and the staff are very friendly. It's a little bit on the outside of town, but still just a few minutes walk to the center.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 13, 2013
Dear Writer,

Your recent stay at "little" was completely satisfied as many other guests and we can't be complacent with that, but have to work harder and improve our daily operation more and more as we would like to make our "little" one as the most favorite host in Hoian & Saigon for any travelers.

Thank you very much for your GREAT comments and we look forward with pleasure to welcoming your family back with us in the coming time.

Yours very truly,

John La
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 11, 2013 via mobile

We switched hotels after dubious security at our first choice in Hoi An and we a very glad that we did. Elegant Hotel on the river front. It is a short bike away from the old quarters. They do not have bike but you can rent one out the front door for $2 a day. Construction across the river looked noisy but did not hear that. Heard the rooster crow in the am though. Good selection for breakfast of Western, Vietnamese and Japanese.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 13, 2013
Dear Writer,

BIG thanks for your BIG comments us as Superior service and smiling faces hotel in Hoian and we can't be complacent, but still have a long way to go & improve and we want to be the top-notch service provider in this hospitality.

You may be pleased to know that we just provide a few more running machines & bicycles in our Gym now.

Thank you very much for your kind thoughts and we look forward with our pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silverthorne, Colorado
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 11, 2013

Perhaps the most pleasant stay I've ever had - anywhere - thanks to the sumptuous surroundings and employee attitudes. The staff of Little Hoi An Boutique are remarkably professional and kindly attend to guest needs as would a five star enterprise. The first encounter with this hotel was on an evening bike ride, The design struck me as traditional and in-keeping with the architectural integrity of this UNESCO World Heritage city. I was cycling whilst seeking a new place to stay after a very inhospitable experience at an inn across the Thu Bon river.

Staff member Victor welcomed me inside the lobby and, upon hearing my reasons for wishing to change hotels, assured me that the poor customer-service encountered prior is not at all indicative of Hoi An hospitality. In fact, he said he was "shocked" at the poor service and took pride that at the newly opened Hoi An Little Boutique Hotel (December 2012), customer service comes first. He then showed me a room which was beyond my budget - well, all rooms were beyond my budget; he offered to explain the circumstances to the manager the next day, who he thought might offer a discount.

Moving hotels was the best decision I made while in Hoi An, experiencing the heritage, hospitality and unique culture of this ancient port city. The hotel sits on the river, just across from historic old town and the famous Japanese covered bridge. The decor throughout the hotel is understated yet stunning; traditional Hoi An style wooden rafters and silken lanterns adorn the common areas and guest rooms. Water color paintings of local street and architectural scenes hang on the walls of the guest rooms. History hangs next to flatscreen TVs, with major international news and entertainment stations. Spacious bathrooms have old-style sliding wooden doors and new-style amenities like low-flow shower heads and hair dryers.

A lovely atrium garden area is where you may sit for breakfast amidst tangerine trees from Tet celebrations, wishing all prosperity and luck for the Vietnamese new year. Street-side dining afore the river has tables filled with customers delighting in traditional Hoi An dishes like Cao Lau (succulent slices of marinated pork atop thick rice noodles and herbs) and White Roses (dumplings similar to Shumai).

The breakfast layout is hearty, with a plethora of Vietnamese and European options to choose from. Home made egg noodles are tossed with dumplings and fresh chives in bowls awaiting broth; alongside the noodles is the made-to-order omelet station. Bounties of bread baskets offer options behind a table boasting a host of rice, noodle and dumpling plates. Fresh fruits and juices are housed next to the cereal bar. Staff are on standby to help refill your glasses of juice, water or mugs of tea or coffee.

Energy and water conservation measures are in place, with dangling notices in rooms and common areas citing conservation methods. As a new hotel, their KWh and gallons of water saved are not yet available. The infinity pool is small, ensconced in a a cozy lounge area, a few pool chairs are assembled beneath a small overhanging roof. One of the highlights of my stay was meeting some wonderful guests from Oregon poolside; they were food blogging their way through Vietnam, and swapping details on fabulous Hoi An street food and cooking tours.

A one night stay ended up with a grand surprise - someone kindly treated me as a guest at the hotel. And the staff gave a parting gift of a pair of traditional Hoi An bamboo-lined slippers. Unexpected and absolutely generous of all involved. I can only hope to pay it forward someday. The font of generosity continued to flow, with the thoughtful manager helping to secure reservations in Ho Chi Min City at Little Saigon Boutique Hotel, with a half-price discount.

The stay at this fine boutique hotel solidified an intense love of travel, experiencing the traditions of other cultures and a desire to engage more fully in the realm of hospitality. Thank you for the inspiration, Little Hoi An Boutique Hotel!




Amenities:
- safe
- chinese box o'toiletries
- ceramic pumps of shampoo and bath gel
- tea and coffee service
- water bottles
- fruit basket (no knives or plates, must ask for them separately to cut the dragon fruit)
- silken bathrobes, slippers
- small infinity pool
- fitness center overlooking breakfast atrium
- Free Wifi

Room Tip: River-view rooms at the front of the hotel, with balcony overlooking dining area.
See more room tips
  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 13, 2013
Dear Writer,

On behalf of the Little Hoian Boutique Hotel & Spa's management, I would like to thank you for your very detailed introduction & experience sharing while staying at our newly open hotel with other travelers and we are very pleased to learn that we, Little Hoian & Little Saigon, have consolidated the confidence of your traveling habit after you have had bad experiences at the previous hotel.

We believe that other travelers would find your reviews as valuable & helpful advice while searching for an appropriate accommodation in both destination: Hoian & Saigon for their traveling plan.

Again, thank you very much for your GREAT comments us on the tripadvisor and we look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paraty, RJ
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 11, 2013

Facing the river, 5 min walk to the old town.
A warm smile in every face! The staff is very helpful and friendly.
This small hotel has comfortable rooms, reasonable siced and very clean.
The equipment of the fitness room is very basic but enough for a short stay.
Their transfer service to the airport is cheaper than a regular taxi!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, General Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 12, 2013
Dear Writer,

Many thanks for your GREAT comments and yes, we may be "little" in sizes, but not in the hospitality and we have tried day by day to make our both Little Hoian & Little Saigon as the most favorite hotel for any travelers who look forward an Excellent service, central & convenient location, personalized services and most comfortable bed when resting at night.

Again, thank you very much for your Great thoughts of us and we look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosemere, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2013

This is a recently opened hotel in a very good location for visitors to Hoi An. The hotel is within easy walking distance of the old town with access to restaurants, shops and other points of interest. It is also very reasonably priced and has breakfast included. The breakfast were very good buffet style with food appealing to Asian or Western travellers. There is also a bike rental service on the street in front where a bike can be rented very cheaply (about $2.00 per day) equipped with a basket and lock(s). From the hotel, it takes only about 20 minutes by bike to reach the beach. The staff is very polite and eager to serve. My wife and I had a wonderful stay. I might also add that my wife had a massage by Jennifer for less than $20.00, including a ritual wih tea and a footbath which was awsome!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phuhao, Manager at Little Hoian Boutique Hotel & Spa, responded to this review, March 15, 2013
Dear Writer,

Many thanks for your GREAT comments and yes, we may be "little" in sizes, but not in the hospitality and we have tried day by day to make our both Little Hoian & Little Saigon as the most favorite hotel for any travelers who look forward an Excellent service, central & convenient location, personalized services and most comfortable bed when resting at night.

Again, thank you very much for your Great thoughts of us and we look forward with pleasure to welcoming you & your friends back with us in the coming time.

Yours very truly,

John La
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Little Hoian Boutique Hotel & Spa

Address: 2 Thoai Ngoc Hau Street, Hoi An 51000, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 81 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Little Hoian Boutique Hotel & Spa 3.5*
Official Description (provided by the hotel):
Overlooking that legendary Hoai river running peacefully in front and just a few steps from the famous Japanese Bridge (the symbol of Hoian), the Little Hoian Boutique Resort offers guests a superb location whether your pleasure be relaxing, touring, shopping, dining or simply exploring the two Unesco’s World Heritage list: Hoian Ancient Town & My Son Holy Land.Our 30 stylish rooms & suites are tastefully designed and decorated with a perfect blend between the Vietnamese lifestyle architecture and Heritage influenced theme, to ensure the most comfortable and enjoyable stay. No matter how many times you come back to visit us, you can always experience something different. ... more   less 
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