I wasn't sure what to make of this place when I first arrived. The room (ground floor out the back) was very dark even with the lights on which was a little offputting. It was very spacious with a huge bed and a computer in the corner. There was also free wifi access, two complimentary bottles of water and a plate of fruit each day.
The cleanliness of the room wasn't great - the floor was pretty dusty and the bathroom was looking pretty tired. I also had a couple of drips coming through the ceiling in the bathroom which was apparently the air conditioning pipes. It wasn't a big deal, just a little offputting when you're in the bath and being dripped on! I asked to move rooms, however they were fully booked that night. The next day there was a room free so I moved to the room directly above. Unfortunately this room had the same problem!
There is absolutely no soundproofing so you can hear everything. Things quietened down later on at night so it wasn't so much of an issue.
The service during my stay was absolutely excellent. There were two different guys in reception during my stay, both very chatty and friendly. When I arrived they made my restaurant reservation for me and helped me book a tour I wanted to do. They were very accommodating when I had to wake them up to be let out at 5am to go on a tour, and the day I left they packed me up a great breakfast to take to the airport as I was leaving too early for breakfast.
The location of the hotel is great - right in the middle of the old town. There's loads of shops and sights to see on the road the hotel is on, and some great restaurants on the next street along.
All in all a great stay - if the rooms were a little cleaner and in better condition this hotel could be excellent.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.