We stayed in this hotel four days and it was by far the most expensive hotel we had in vietnam, so for that price you expect a little bit more. The hotel itself is very nice. Large, clean and comfortable rooms and a nice swimmingpool. The position is also ok since it is between beach and city and we coul enjoy reaching all places by bicycle. However, the service needs to be improved: The staff spoke little english, and was really not efficient. On the breakfast buffet most of the things were missing ( coffee, sugar, milk) and no one dared to bring it unless you asked for. The bycicle service had to be paid ( and considering that you need a bicycle to be fast in town it coul be for free) and most of the bycicles did not work properly. The cleaning staff asked you to leace the room to clean it at 10 am..in all oder hotels they waited we left the room to clean it at least up to 11 am. The staff though friendly but tgey really need some more professionality. To summarize these are all not very serious things but considering the price everything was just ok. ( we just came from a hotel in Hue for one forth of the price with a great service)
- Official Description (provided by the hotel):
- A RIVERFRONT ESCAPE nestled on the bank of scenic Thu Bon River. The Bamboo Village Resort offers tropical resort seclusion just minutes from Hoi An Town Center and 1km from Cua Dai Beach. The centuries-old pagoda and temples, historical bridges, museums and ancients houses are all less than 10 minutes away. We welcome ours guests with a special style of villge-inspired serenenity and warmth along with contemporary accommodations. Opened in 2011, the resort offers a Zen-like style that features contemporary furnishings and is one of the best values in Hoi An. A place of serenity in harmony with nature, the 22-room Bamboo Village in Hoi An is committed to providing the highest quality lodging experience ... more less
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