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“Beautiful grounds, quiet, needs a little tweaking” 4 of 5 stars
Review of Hoi An Riverside Bamboo Resort

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Hoi An Riverside Bamboo Resort
3.5 of 5 Resort   |   83/09 Nguyen Duy Hieu Street, Hoi An, Vietnam (Formerly Bamboo Village Resort)   |  
Hotel amenities
Ranked #41 of 85 Hotels in Hoi An
Albuquerque, New Mexico
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
“Beautiful grounds, quiet, needs a little tweaking”
4 of 5 stars Reviewed January 19, 2013

We stayed at Bamboo Village for three nights and on the whole enjoyed our stay. The grounds are gorgeous, and the whole place is extremely quiet, which is great for getting some rest after a long day. Our rooms were quite attractive, and the only real complaint I have about them is that the shower curtain in the bathroom was moldy, as were the decorative rocks beside the shower/tub. Breakfast was, as noted, odd -- full buffet set-up but breakfast more often a la carte, and just average. Location wasn't a problem for us as we rented bicycles; it took about 10 minutes to bike to town, and 20 minutes to bike to the beach. Service was fine, pretty friendly and for us unobtrusive.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Dublin
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 14, 2013

This was the 3rd hotel we stayed in on our recent trip working our way down from Hanoi to Saigon. It was the least memorable (my friends keep forgetting where we stayed in Hoi An!!). While the hotel is clean and the surroundings are quite picturesque the beds are very hard as others have mentioned and the staff, while very friendly are not professional which is surprising in a place like this (no uniform, friendly but casual, not as efficient as other hotels). We also had a problem with the safe in our room which they had to come back and fix twice. The bathroom is big with a good shower but the Japanese style glass door leaves you with little privacy. We absolutely loved Hoi An but ate outside the hotel in the old town on both nights we stayed there. Bamboo Village is a taxi ride away from the lovely shops and restaurants. I would recommend this hotel to others but I would like to see them make a few improvements also - a teapot for each table at breakfast rather than one tiny one between all the guests would be a good start! The pool area is very nice and we were lucky to have an afternoon of sunshine where we could chill out with a few cocktails.

Room Tip: our room was ground floor river view, it was quite large, we asked for 3 single beds which we got.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2013 via mobile

We stayed 3 nights just before christmas, and enjoyed the peaceful athmosphere. The garden and poolarea are beautiful. Rooms were large, but the beds are quite hard but so they were in other hotels we stayed aswell. Breakfest was really good, at least to comparcion to other hotels. We didnt try the restaurant, there is many great restaurants in town. Hotel lies 2 km from center, nice bike ride or 2$ with taxi. If you want your hotel to be in centre and to have restaurant dont stay here ;).

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2013

We spent two nights here after the the bustle of Hanoi. It's a good property with scenic riverside setting. Although the rooms are spacious, they seemed a bit jaded. The safe in the room locked itself (with my valuables inside) and I had to complain thrice before someone came and opened it. Breakfast was nothing to rave about. The location is rather inconvenient and a bit away from the city.

Room Tip: If you are concerned about privacy, avoid the poolside rooms.
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provence
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed January 6, 2013

We stayed here for the last 5 nights of our 2-week trip in order to wind down after crazy Saigon. Bamboo is a quiet hotel positioned mid-way between busy and chic Hoi An town and quiet and beautiful An Bang beach.

The hotel is very new and clearly a lot of effort has gone into making it look like an attractive riverside resort. The impression is good but the beauty, regrettably, is only skin deep.

We were "upgraded" from a garden-view to a ground floor pool-view rooms at "no extra cost" (when in fact there is no extra cost anyway) but we should perhaps have refused since, unknown to us, these rooms have other rooms above them.

The first night we were disturbed by a karaoke taking place across the river (God, how the Viets love their karaoke!) and subsequent nights by noises from our neighbours above. The buildings may look pretty, but they have neither sound nor themal insulation of any sort whatsoever.

Being by a river may seem idyllic but it sure makes for a damp environment especially if you are on the ground floor - within a couple of days all our clothes hanging in the wardrobe were damp. Running the air-conditioner would have helped but Hoi An is not always so warm in December, the aircon has no reverse mode and the resort does not have a single heater we could borrow. We tried leaving the aircon on while we were out but they just turned if off each time.

The resort is down a narrow street (less than a two-car width) and for some crazy reason the resort did not build any entrance for the taxis to turn into, so there ensues a 5-point turn which is just about OK provided there is only one taxi and nothing else parked in the street.

We only ate here once on the so-called restaurant. Of the 2 types of pizza on the menu one was "not available" and of the other they had just one. We suspect the entire menu was based on pre-packaged meals. We shared the pizza which had a base the consistency of an overcooked biscuit and a topping just short of lava temperature. Their chef is certainly no whizz with the microwave.

At this point I would mention the breakfasts which do not even make average in a country where the average breakfast is of the "am I really that hungry?" level.

I'll just finish off with a few more but perhaps less-important criticisms:-

1. The beds are hard, even for Vietnam
2. The wi-fi may be free but our holiday time certainly isn't - the connection time is in the "now what was I doing?" zone
3. The water smells of bad eggs when you first run the taps so make sure you use the bottled water in the kettle
4. The cleaning is very skimpy nevertheless make sure you lock your good stuff away
5. The herringbone red-brick paths look pretty but are lethal when damp
6. The garden lights are pretty but they stay on until 5am - since the curtains are so thin remember to hang on to those eye blinkers from the plane

It's not good enough to say this place is cheap when there are other better hotels in Hoi An for the same price. It needs staff who are service orientated and who can speak English as well as owner-managers who are more active in their roles. As has been observed by others this could be a really nice hotel - at the moment it misses by a mile.

Room Tip: Make sure you do not take a ground floor room unless it is a river view room - try not to disturb th...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

This hotel is really clean and is beautiful and quiet. The staff are really friendly and helpful. It has a great pool area. I think that this hotel is great value for money. The only downside which is minor is that it's a bit far to walk into the townsite of Hoi An, however reception call u a cab, it arrives within 2 minutes and it costs about $2 for the trip. We have really enjoyed staying here and would definitely stay here again.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

Firstly the positives:
The resort appears to be brand new. The rooms are huge, the staff are very helpful, free WIFI, really nice pool. Nice and peaceful, not many tourists. Overall comes across as a classy 4-5 star resort.

Negatives:
Restaurant looks great but is overpriced for pretty poor food and not much choice.
We were hassled quite a bit to visit their tailor shop (3 times in 2 days is a bit much!)
A gym would be nice

However overall I'm nitpicking because its a fabulous resort and would definitely stay again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minh b, Manager at Hoi An Riverside Bamboo Resort, responded to this review, December 21, 2012
Hi Theengelbert, it has been a pleasure for us to take care of you as our value customers.
We would like to thank you for your review about our hotel. We appreciate it and will continue to work harder in order to provide the best quality, reasonable price and great customer services.
Merry Christmas and Happy New Year to you and your family.
We hope to see you again in Hoi An. Best wishes
Riverside Bamboo Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hoi An Riverside Bamboo Resort

Address: 83/09 Nguyen Duy Hieu Street, Hoi An, Vietnam (Formerly Bamboo Village Resort)
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 85 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hoi An Riverside Bamboo Resort 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
A RIVERFRONT ESCAPE nestled on the bank of scenic Thu Bon River. The Bamboo Village Resort offers tropical resort seclusion just minutes from Hoi An Town Center and 1km from Cua Dai Beach. The centuries-old pagoda and temples, historical bridges, museums and ancients houses are all less than 10 minutes away. We welcome ours guests with a special style of villge-inspired serenenity and warmth along with contemporary accommodations. Opened in 2011, the resort offers a Zen-like style that features contemporary furnishings and is one of the best values in Hoi An. A place of serenity in harmony with nature, the 22-room Bamboo Village in Hoi An is committed to providing the highest quality lodging experience ... more   less 
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