We stayed here for the last 5 nights of our 2-week trip in order to wind down after crazy Saigon. Bamboo is a quiet hotel positioned mid-way between busy and chic Hoi An town and quiet and beautiful An Bang beach.
The hotel is very new and clearly a lot of effort has gone into making it look like an attractive riverside resort. The impression is good but the beauty, regrettably, is only skin deep.
We were "upgraded" from a garden-view to a ground floor pool-view rooms at "no extra cost" (when in fact there is no extra cost anyway) but we should perhaps have refused since, unknown to us, these rooms have other rooms above them.
The first night we were disturbed by a karaoke taking place across the river (God, how the Viets love their karaoke!) and subsequent nights by noises from our neighbours above. The buildings may look pretty, but they have neither sound nor themal insulation of any sort whatsoever.
Being by a river may seem idyllic but it sure makes for a damp environment especially if you are on the ground floor - within a couple of days all our clothes hanging in the wardrobe were damp. Running the air-conditioner would have helped but Hoi An is not always so warm in December, the aircon has no reverse mode and the resort does not have a single heater we could borrow. We tried leaving the aircon on while we were out but they just turned if off each time.
The resort is down a narrow street (less than a two-car width) and for some crazy reason the resort did not build any entrance for the taxis to turn into, so there ensues a 5-point turn which is just about OK provided there is only one taxi and nothing else parked in the street.
We only ate here once on the so-called restaurant. Of the 2 types of pizza on the menu one was "not available" and of the other they had just one. We suspect the entire menu was based on pre-packaged meals. We shared the pizza which had a base the consistency of an overcooked biscuit and a topping just short of lava temperature. Their chef is certainly no whizz with the microwave.
At this point I would mention the breakfasts which do not even make average in a country where the average breakfast is of the "am I really that hungry?" level.
I'll just finish off with a few more but perhaps less-important criticisms:-
1. The beds are hard, even for Vietnam
2. The wi-fi may be free but our holiday time certainly isn't - the connection time is in the "now what was I doing?" zone
3. The water smells of bad eggs when you first run the taps so make sure you use the bottled water in the kettle
4. The cleaning is very skimpy nevertheless make sure you lock your good stuff away
5. The herringbone red-brick paths look pretty but are lethal when damp
6. The garden lights are pretty but they stay on until 5am - since the curtains are so thin remember to hang on to those eye blinkers from the plane
It's not good enough to say this place is cheap when there are other better hotels in Hoi An for the same price. It needs staff who are service orientated and who can speak English as well as owner-managers who are more active in their roles. As has been observed by others this could be a really nice hotel - at the moment it misses by a mile.
- Official Description (provided by the hotel):
- A RIVERFRONT ESCAPE nestled on the bank of scenic Thu Bon River. The Bamboo Village Resort offers tropical resort seclusion just minutes from Hoi An Town Center and 1km from Cua Dai Beach. The centuries-old pagoda and temples, historical bridges, museums and ancients houses are all less than 10 minutes away. We welcome ours guests with a special style of villge-inspired serenenity and warmth along with contemporary accommodations. Opened in 2011, the resort offers a Zen-like style that features contemporary furnishings and is one of the best values in Hoi An. A place of serenity in harmony with nature, the 22-room Bamboo Village in Hoi An is committed to providing the highest quality lodging experience ... more less
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