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Hoi Pho Hotel: Traveler Reviews

627 Hai Ba Trung | Town centre, Hoi An, Vietnam
Hotel amenities
Hoi Pho Hotel
Ranked #38 of 40 Hoi An B&B and Inns
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40 reviews from our community

    Trip type
Traveler rating
    0
    2
    5
    5
    28
Date Rating
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Money stolen by hotel staff”
1 of 5 stars Reviewed January 23, 2013 via mobile

Do not stay at this hotel!! The staff forced us to leave the key at reception when we went out, then used it to enter the room, rummage through our bags and take the money we had set aside for our visas for our travels. We were horrified to read so many other similar reviews from travellers and checked out to another hotel nearby. Do not stay at Hoi Pho Hotel!!

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask vikki_richo about Hoi Pho Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Bunch of thieves!!!!”
1 of 5 stars Reviewed January 16, 2013 via mobile

...... First they got annoyed when we took the $12 room over the $15 room.... They act so nice to ur face, then they ask u where your going and using ur key u have to leave at reception, they let themselves in and help them selves to money.... We are so lucky we only had $20 and some Malaysian money In the room ( in our backpacks) but they took everything except a $1 note!!!! They push tours on u and bus tickets to ur next destination!.... We didn't book anything from them, we just got the hell outta there... They're just a bunch of fake, thieving cons!!! dONOT sTAY hERE!!! ....oh and not to mention the ripped bed sheets and white towels that are brown!!! Bec and vikki Australia

  • Stayed January 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Beccak885 about Hoi Pho Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Don't stay here”
1 of 5 stars Reviewed January 9, 2013

Given the price the room was simply horrible. The linen and the towels were clean but so old that they were not white anymore, not to talk about the strange red spots on them. I was clearly overcharged as the staff pretended the prices exposed (250) were in dollars and not in dongs, well they either forgot to add a comma or they are scammers. Same thing with the My Son tour, the reception tried to sell me the tour for 200% of the average cost. I really didn't feel this place was worth the fame it got because of Lonely Planet.

  • Stayed December 2012, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask eisht about Hoi Pho Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Horrible place”
1 of 5 stars Reviewed January 9, 2013 via mobile

Toilet of a place. We did the over nighter and arrived shattered and just wanting somewhere to crash. Computers were broken, wifi on the blink, holes in bed sheets, blood spots and stains on bed sheets, bed sheets damp, over priced laundry service, jacked up prices at check in desk, staff unhelpful. 8 of us checked in and by the evening all 8 were looking for somewhere else to stay. Places just up the street were around the same price and soooo much nicer! Do not stay here..it's a toilet!

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask martin o about Hoi Pho Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Make sure to steer clear.”
1 of 5 stars Reviewed January 8, 2013

This place needs to straighten its self out, as well as hire some new staff. The rooms were filthy and the staff weren't interested in giving any of their time to you. When my friend arrived in his room the sheets on his bed were still wet and when he complained they basically told him to build a bridge and get over it. My other friend found blood stains on her sheets. In a nutshell Hoi Pho sucks. If I wanted to stay in squaller I'd sleep in a cardboard box before coming back there.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Dannyblue85 about Hoi Pho Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hoi Pho Hotel

Address: 627 Hai Ba Trung | Town centre, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Hotel Style:
Ranked #38 of 40 B&Bs / Inns in Hoi An

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