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“Scamming company” 1 of 5 stars
Review of Asia Tour Advisor - Private Day Tours

Asia Tour Advisor - Private Day Tours
Hoi An, Vietnam
+84 3926 3858
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Ranked #16 of 137 Activities in Hoi An
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Owner description: At AsiaTourAdvisor, our best reward is your complete satisfaction. Throughout our 15 years in the industry, we have done everything possible to give our clients an unforgettable travel experience. Our service standards are high, and all of our efforts go toward meeting all of our clients' travel needs.
Useful Information: Stroller parking, Stairs / elevator, Bathroom facilities, Lockers / storage, Activities for older children, Wheelchair access, Activities for young children
Ho Chi Minh City
1 review
“Scamming company”
1 of 5 stars Reviewed December 23, 2014 NEW

Sorry but I am very angry with this company. This company created many scamming sites to cheat us book their tour with higher prices. I and my friend in Singapore mistakenly booked with them 3 times at asiatouradvisor.com, vietnamtouradvisor.com, laostourpackages.com and cruisesinhalongbay.com.

They are not a tour company, they get commission by booking the tours for poor travelers who booked with them. I booked a tour to Hanoi for 3 nights with the price almost as twice as other tour companies, also my friend was tricked when booking on vietnamtouradvisor.

Upon knowing that we were cheated by these online sites belonged to one company, we tried another one by searching on the internet. Then we fell into their other sites. My second trip to Laos on their laostourpackages and my friend's in cruisesinhalongbay has the price alomost doubled again. We know this because we have checked with other tour companies in Hanoi and Laos and they also showed us this company's address which was just a very small office in Nguyen Truong To street in Hanoi.

The tour was ordinary anyway because they book with someone else, but the "we design your tours", "tailored-made", "best price guaranteed" is just a lie. We want to share this as a notice for those who are looking for an honest tour company in Vietnam.

Visited December 2014
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158 reviews from our community

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English first
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 attraction reviews
Reviews in 4 cities Reviews in 4 cities
“Good service and great experience on the Jasmine”
5 of 5 stars Reviewed December 17, 2014

We enjoyed our driver but we would recommend not leaving so early for the cruise from Hanoi. We left 1/2 hour late and still arrived 45 minutes before the cruise started. The early pick up decision was made by the tour operator and should be relaxed given the long wait at dockside upon arrival. The Jasmine is a terrific boat with attentive staff, good food (which could and should move to an even higher level to make the experience incomparable). We chose the Jasmine because our friends had used them and urged us to choose them. Our trip on the Jasmine was a smart choice. We had a beautiful stateroom, good massages, relaxing and interesting time. The sights were stunning on the Bay, I could go again and if I do would choose the Jasmine for the trip.

Visited November 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Halong Bay Ginger cruise”
5 of 5 stars Reviewed December 14, 2014

We booked a cruise to Halong bay for 3 days (2 nights) in November through Jasmin Cruises. There are plenty of companies operating in Halong bay, but his company was recommended to us by our friends and it exceeded our expectations. The private transfer from Hanoi to Halong was relaxing despite 4 hours drive, as we were all the time entertained by our driver, who explained about the areas we passed through and stopped in places we were interested to see. The cruise itself is the most memorable experience from the whole 12 days beautiful trip in Hanoi and its surroundings. What was the most exciting was the top quality a la carte food in the Ginger cruise and the most friendly staff both on the main and especially on the day ship. The small number of passengers in the ship makes it even more attractive and since we happen to be only two of us in the whole day ship on the second day, the feeling was almost being a kind and a queen, so well taken care by the people on board. We skipped kayaking on the second day of the programme and enjoyed the private beaches around the rocks in the sea. Thank you so much to all of you who made our holiday so memorable! Vietnam is clearly the place where you want to return again and even to go for second time with Jasmin cruises as it was so good.

Visited November 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
“Asia Tour Advisor”
5 of 5 stars Reviewed December 7, 2014

We only used Asia Tour Advisor - and Risa specifically - to book a night on Halong Bay, flight to Danang and a day Hanoi Street Food tour. All were excellent. Risa stayed in contact, replied promptly, was flexible with changes and was generally AMAZING in every interaction we had with her. Really excellent service. Thanks Risa you really helped make our trip as fabulous as it was.

Visited November 2014
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Schleusingen, Germany
Top Contributor
128 reviews 128 reviews
69 attraction reviews
Reviews in 47 cities Reviews in 47 cities
44 helpful votes 44 helpful votes
“Second trip with Asia Tour advisor”
5 of 5 stars Reviewed December 1, 2014 via mobile

After we had a trip to Myanmar in February, perfect organized I decided to use again Asia Tour Advisor for Vietnam and Laos. Partly used packages but as well customized the packages, spezially to have the hot air ballon in Laos. The trip was perfect organized again, all pick up in time. 5 different travel guides (instead of 1 all perfect). Special in Vietnam awesome hotels for a good price. I have been traveling a lot during the last years, this agent is one of the best to explore asia for a good price.

Visited September 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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