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“Perfect?” 5 of 5 stars
Review of Ancient House River Resort & Spa

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Ancient House River Resort & Spa
3.5 of 5 Hotel   |   Hamlet 2, Cam Thanh ward, Hoi An 84 510, Vietnam   |  
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Ranked #69 of 96 Hotels in Hoi An
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Perfect?”
5 of 5 stars Reviewed 4 days ago NEW

Staff courteous, smiling, always available, very helpful shuttle.
Hotel calm, peaceful, romantic, vegetation and flower everywhere.
Big Room with nice shower and bath, clear, nice view.
Swimming pool... so good around 18:00 by night !!
Restaurant and breakfast impeccable. (maybe lunch et dinner a little expensive)
4 days nearly perfect.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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366 reviews from our community

Traveler rating
    206
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    26
    5
    3
See reviews for
53
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just checking out after a 3 night stay. Serene setting on the river and away from the bustle of the town. All the staff were friendly and helpful.
Great garden setting, with the pool the centre point.
Welcoming cold towels each time we walked into reception (really appreciated in the 36 degree days).
An absolute pleasure to stay here.

  • Stayed May 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a group of 6 and loved this property. It's a wonderful escape from the business of the city. Thuy manages the property and couldn't be nicer or more attentive. She remembers everyone's names and makes a point to talk to everyone. She is always smiling.
All the staff is exceptional and the property is beautiful. We especially loved the private outdoor showers and hammocks.

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissThuy, Người quản lý at Ancient House River Resort & Spa, responded to this review, 3 weeks ago
Dear Ms Jodi

I can't say thank enough when you and your co-workers for long time staying with us, they are good people, so friendly and happily.
This is THUY responding to you from Front Office and feeling proud of the team. We always remember guest's name and make sure they are satisfy or not while staying with us. From your words we understand that you totally enjoyed the six nights with us.

Thank you for your compliments for the property with a peaceful place and a special hammock, the shower out side look different from another. Beyond all, we are happy to know staff went out of their way in assisting you in every way they could so that you did not want to leave.
Please do come back, and we promise to even do better.
Wishing you having a good trip traveling around Viet Nam.

With warm wishes as always, and thank you once again!

Cheers,
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1 review
5 of 5 stars Reviewed 3 weeks ago

Everything was great. Best place to stay in Hoi An. Good service, excellent rooms, nice pool and superb jacuzzi. Free shuttle to town is à big bonus considering the remote and serene location. 10/10 would go again!

Stayed May 2015, traveled as a couple
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MissThuy, Người quản lý at Ancient House River Resort & Spa, responded to this review, 3 weeks ago
Dear Meng Yew,

Warm greetings from Hoi An Ancient House River Resort & Spa!

All of us remember the wonderful time you stayed in our Resort, the man has a gorgeous smile, our staff in the restaurant asked with Vietnamese (Anh muốn dùng cafe hay trà) the first time they met you and your partner

Thank you for taking time to review our resort. We are very happy that you very much enjoyed the convenient location and facilities of our resort. We hope you accept our BIG thank-you for your support and motivating words. We look forward to having the second opportunity to serve you. Please kindly send us an email so that we will be better prepared.

Respectfully,
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Da Nang, Vietnam
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort have good furniture, helpful staff, good shuttle bus (from resort to old town central: 4,5km, have about 7 round/day), clean and nice.
Breakfast buffet should be change more food everyday.
Have a nice pool but don't have towel at the pool.
Recommend for relax trip.

Stayed May 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissThuy, Người quản lý at Ancient House River Resort & Spa, responded to this review, 3 weeks ago
Dear Dell,
Greeting from ANCIENT HOUSE RIVER RESORT AND SPA.

On behalf of the management and the team, I would like to send you our sincere thanks for your recent stay at our Ancient House River as well as your constructive on our services.
We’re glad to hear that you love our Resort, and the best service, staffs are always friendly, shuttle bus
We are very sorry that you did not feel absolutely comfortable with your stay because the issue is not enough towels in the swimming pool, we had solved this problem with housekeeper how to be more convenient, the breakfast buffet will be variety.
We really wish that we could have second chance to show you how we improve our services and we believe that you will be totally satisfied with next visit.
Wish you a good trip to come DANANG.
Warm regards,
Management and team
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East Molesey UK
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having once more suffered flight delays on our trip here from Hanoi (military manoeuvres always take preference!), we arrived at this truly luxurious resort hotel. OK: you're not near the beach. You're not near the town. Where you are is about three kilometres away in a beautifully appointed hotel. We had booked a package through Voyage Prive and. for the cost involved, did not envisage, even in our wildest dreams, a hotel of this standard being included. The rooms are really luxurious, with a huge bathtub, separate walk in shower, large comfortable beds and armchairs and table. One nice touch is the 'his and hers' silk dressing gowns - I know silk is inexpensive in Vietnam, but this was appreciated.

The infinity pool, hotel bar and resaurant all look out over paddy fields where waterbuffalo stand and give a lovely backdrop. Hotel breakfast is very good, with a chef of call to cook your eggs whichever way you like and a wide variety of both European/American dishes and Vietnamese noodles if you prefered.

The hotel is excellently maintained, spotlessly clean abd comfortable. the only slight dissapointment was with the reception staff who were not very clued up and helpful. Because of this, the one trip we made to My Son was booked in town through a local travel agent for about one third of the cost the hotel charged.

One good thing about the hotel. They operate a regular shuttle service to and from town (a timetable is given on arrival) which we used regularly. However, a taxi back from town is only $2 - $3, depending on where you pick it up, so you really can get back and forth quite easily. The shuttle also runs to and from their beach facility. Now, the beach isn't brilliant, but the beachbeds are comfortable (Hint! take an hotel towel with you from the pool) and the seafood in the restaurant there is first class. Highly recommend the crabs!

  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
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Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at hotel for seven nights , two rooms with intervonnecting door. Rooms were beautifully decorated & very clean. Shower / bedroom is all in one which was different ! Not a problem for us or our teenage girls however since the only separation is a curtain I don't think this would appeal to everyone ( not very private, but very beautiful ) Breakfast was quite good not a great variety however ample for us , view from restaurant is lovely overlooking the river. Most mornings a lady called Vy looked after us she was always very happy & friendly very eager to please making sure our coffee was full etc. The hotel overall is very beautiful & has a lovely pool maybe a few more lounge chairs would be a good idea. Being 20 min drive from the old town did become a little annoying although the hotel has a free shuttle which runs to perfect schedule times it really doesn't run frequently enough so we found ourselves getting a taxi one way $6.aust. Both drivers were very good my girls especially liked Duc as he would salute them every time they got on or of the bus.Hotel offers free bikes which is fantastic so beautiful being able to cycle around we cycled to the beach a few times for lunch. Pool table in foyer also a hit. We left hotel just before 5am to catch our flight & was given a breakfast bag each - nice touch. All staff extremely friendly -our favourites Lin - front desk , Duc - driver & Vy restaurant just lovely . If you are looking for a quite , small hotel out of town I would definently recommend Ancient House River.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MissThuy, Giám đốc quan hệ công chúng at Ancient House River Resort & Spa, responded to this review, 3 weeks ago
Dear Allison,

It's really nice for all of us to meet you and your family,Thank you very much for taking your time to post a review about your recent stay at Hoi An Ancient House River Resort and Spa.
From your words, we understand that you would like to contribute to the development and quality of the hotel, thus you have made frank comments about the very details.
Our services are always good and make the guest satisfy during the time they stay in with us, beautiful hotel, lovely garden, the restaurant on the river side, the rooms are clean and nice.

We have worked with housekeeping, maintenance, receptionist, kitchen to make sure your words are taken seriously. At the same time we are also aware that our breakfast is not efficient to serve. It is truly the responsibility of us management. We promise to work better.

We also feel sad to know that the curtain cause some inconvenience to you during the stay but the designer said that it's an opening place. Please do not hesitate to contact us if you have a plan to return to Central Viet Nam and would like to help us by giving us another opportunity to fix what is going on.

Respectfully,

Staff and management
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Additional Information about Ancient House River Resort & Spa

Address: Hamlet 2, Cam Thanh ward, Hoi An 84 510, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#33 Romantic Hotel in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ancient House River Resort & Spa 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
Ancient House River Resort & Spa is an authentical 4 star hotel located in the quiet and peaceful Cam Thanh Village. We propose to our customer a large range of services, from transfer from/to airport, laundry service, to excursions. Join us for spending a sweet stay near the paisible Thu Bon River and discover Vietnamese way of living. We promess to make your stay special. ... more   less 
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Also Known As:
Ancient House River Hotel Hoi An

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