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“Do Not Stay Here” 1 of 5 stars
Review of Nhat Huy Hoang Hotel

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Nhat Huy Hoang Hotel
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58 Ba Trieu St, Hoi An, Vietnam   |  
Hotel amenities
Ranked #104 of 111 Hoi An B&B and Inns
UK
1 review
“Do Not Stay Here”
1 of 5 stars Reviewed June 11, 2010

I was utterly disgusted at the staff, particularly the manager, in this hotel. Money went missing out of my purse whilst it was in my room. The manager refused to talk to me about it even though I was being perfectly reasonable and just wanting to talk to her. I then had a 'meeting' with her and a lady on reception where they just talked in Vietnamese and ignored me. The lady on reception then ran off crying because the manager had said she had taken it. The poor girl! She was utterly devastated. Next day, I find out that the girl has been fired with no wages paid and then when I come to check out wanting the money taken off my bill, I was called all names under the sun and they charged me in full. Fair enough stick up for your staff and say its just not possible that money could have gone missing, but don't sack a member of staff over it, be rude to your customers and then charge them fully when you have refused to pay the sacked member of staff her wages on the basis she is a thief.

Other than this, the staff were really miserable and not friendly. The rooms on the ground floor had not windows and so it was a like a stuffy hot box. Yes the rooms were serviced daily, but I'd rather not have them serviced and not have my money taken thank you very much!

  • Stayed June 2010, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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54 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
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Additional Information about Nhat Huy Hoang Hotel

Address: 58 Ba Trieu St, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Hotel Style:
Ranked #104 of 111 B&Bs / Inns in Hoi An
Number of rooms: 11

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