We stayed in this hotel NHAT HUY HOANG for 3 nights. While checking in, we were witness' of the argue between staff and guests. Unfortunately we didn't think that the same can happen to us. When we wanted to check out, the recepcionist accused us of making bed sheet dirty!! Totally crazy idea! They wanted us to pay for that 10$! They didn't want give us the passports back, shouting and arguing. We spent in the hotel 7 hours waiting for the passports! During this time other guests were charged extra money every time while checking out. Finally two recepcioist came to us, crying, they said that they have to pay this money. So we gave up and paid. Now, after reading the recommendation above we are almost sure that "the recepctionists' desperation" is just sipmly the show for tourists. Who knows how long they practise it? Don't even go there, because the owner, as well as the staff, is just totally crazy and don't expect there any fair solution. They will always find a way to charge you extra money, simply cheating.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.