I've had a few dives in the past and generally I have being impressed with the level of serviced received with diving all over the world.
While in Hoi An I decided to dive again and found a totally different experience. The boat was far too overcrowded and people could not sit down, my equipment was faulty, my BCD was very slow to inflate and sometimes would not deflate - this made the dive difficult and when I mentioned it to the dive master he just sort of shrugged, I was expecting a barbecue lunch and this was not (not a major issue accept it was only fish which I don't really eat but if the rest of the day had been pleasant it would have probably been overlooked), finally the most worst thing was that the dive master and owner of the company was just plain rude and arrogant and only seemed to see the people on board as cash cows. Diving is expensive but i've always had a good day before and the atmosphere on the boat and among the (most senior) staff made that day uncomfortable and what should have been a nice day feels like a waste of money.
If you own or manage Blue Coral Diving, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.