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“Excellent Location.” 5 of 5 stars
Review of Long Life Riverside Hotel

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Long Life Riverside Hotel
3.0 of 5 Hotel   |   61 Nguyen Phuc Chu Street, Hoi An, Vietnam   |  
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35% off room rate
Ranked #52 of 79 hotels in Hoi An
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
“Excellent Location.”
5 of 5 stars Reviewed October 20, 2013

This is the second time we have stayed here. The hotel is in a perfect location, walking distance to all of the Hoi An old city attractions. There is also bicycles available for free which is a great way to get around. We had travelled by train overnight to Danang so appreciated the warm welcome and easy check-in. The room we had was very spacious, airy, and although a little tired looking was very clean and had a soft bed!! The breakfast had a fairly large choice and the pancakes were a really yummy! The hotel is tastefully decorated and our room had a balcony overlooking the pool which was a great way to cool off from the Hoi An heat.This hotel is fantastically priced and would not hesitate to stay there again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Karratha
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 7, 2013

Looking over the water to the old town very close to the bridge. Traffic noise barely existent. Bicycles for free use were great for touring. It was patchy rain while we were there so it was great to bike around the old town and back to cafés near our hotel for drinks and people and weather watching! Having teenage children who tired of walking/sightseeing fairly quickly we enjoyed more than a few hours in the lovely pool.
Our room had a bathroom with no door on it but there was an outdoor bathtub upstairs were the children's beds were so helped at shower time. Room was quite quaint. Up two flights of stairs and at the back of the hotel, the only noise was children at school behind and some household noise. No elevator however porters more than happy to move luggage for us. Breakfast was ok but dining room too small to fit more than a handful of families at a time or to appreciate views over the water.

Stayed October 2013, traveled with family
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Barcelona
Top Contributor
64 reviews 64 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed October 1, 2013

We were dubious to stay at this hotel due to all the recent bad reviews but we went to see it and it was lovely and we really wanted to stay. We talked with the staff about the bad reviews – about the noise from the construction site next door – they told us the noise was over. So we decided to stay and there was no noise from the construction site – we slept very well. The hotel is beautiful – very tastefully decorated in a Chinese style. The rooms are big, all seem to have a suite and a Jacuzzi. The breakfast was really good – there was a buffet that was often replenished (even had brown bread), and there was a cook making egg dishes, pancakes etc. The staff were great. And the hotel is very central – by the river. We paid $50 for a room without a balcony. Can’t say enough good things about this hotel – so glad we stayed.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2013 via mobile

This hotel is in a perfect location to explore the old town of Hoi An. After our first night our daughters decided they did not want to share the double bed. Requested if we could change the bed over and instead they upgraded our room to a larger room with separate beds for our daughters. Excellent restaurant recommendations from the hotel staff along with a friendly smile each morning. Very happy with this hotel.

Stayed September 2013, traveled with family
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Kuala Lumpur, Malaysia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 12, 2013

We arrived at the hotel to a very frosty reception but were delighted with the size of our room so didn't think too much of it. We struggled to get wifi reception and our shower was cold, but again, we were impressed by the room itself. It had gone downhill by the morning though as the air-conditioning had switched off at about 5am and we were woken up by an extremely loud building site just opposite. Of course this was not the fault of the hotel, but we were not warned by them and the hotel was by no means full, so they should have used other rooms, away from the work. Our showers were still cold in the morning, which we very much resented given our lack of sleep. The final straw was when we arrived at breakfast to find flies swarming around the uncovered buffet food and then there were DEAD flies in the sealed orange juice dispenser. We left the breakfast and packed our bags. At reception, we cancelled our next two days of reservation and asked if we could have a discount for all of the problems. We were offered a $5 discount between the three of us - not even enough to buy a decent breakfast somewhere else. When we asked to speak to the manager, we found out there was no manager on site - perhaps a major part of this hotel's problem. In the end, we were not allowed to speak to the manager on the phone and told that our request to speak to her was making her angry. Excuse me??!!! Exactly how can a manager claim that a customer is making her angry??!!! Then we were THREATENED that if we didn't pay the full bill minus the insulting $5 discount offered, our passport details would be passed to the authorities. Finally we were also told that if we didn't pay, the manager would take the money out of the hotel staff salaries. I think that sums up the ethos of this hotel perfectly - they respect their staff as little as their customers.

As I say, the hotel looks very nice, but that is as far as it goes. The whole experience was disgraceful, especially the fact that we were not allowed to discuss our genuine complaint with the manager of the hotel. There are so many hotels in Hoi An, I would simply choose another one as this one will seriously shorten your life.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 9, 2013

My girlfriend and I really enjoyed our stay in this hotel! It's over the bridge from downtown, which was actually great to be able to get away a bit from the centre of town. Our room was great, and the staff was very friendly, if somewhat variable in their English skills. We didn't expect to do so, but we ended up using the pool a couple of times and appreciated the escape from the omnipresent heat. The free bikes were a nice touch! Would recommend highly. We had breakfast every day, but it was important to get there early (as it normally is in Vietnam) -- sleeping in one morning led to light pickings on the fruit, although the made-to-order items were still all available.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed September 9, 2013

Overall this is a lovely place with nice (if quite small) rooms, fresh fruit and other nice extras such as dvd player, bikes. Staff not very friendly/obliging though and breakfast very poor - we went down at 8am and there was barely any hot food left. Pool is small but nice.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Long Life Riverside Hotel

Address: 61 Nguyen Phuc Chu Street, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #52 of 79 hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Long Life Riverside Hotel 3*
Official Description (provided by the hotel):
We are Long Life Riverside hotel ,all rates are quoted in US dollars and include complimentary breakfast served in the river view, use PC in the room . Our rooms are fully equipped with the latest in-room facilities and amenities including private bathroom with zacuzzi shower and lounge tub, Telephone, satellite TV, DVD player , mini-fridge , safety box , air conditioning , sleeping net , also daily two mineral waters , daily Fruit ,fresh flowers free wireless internet , bicycles and swimming pool in the garden ... more   less 
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