Our stay got off to a very rocky start when the front desk had no record whatsoever of our paid reservation. We'd booked for a week through Venere. Fortunately, there was a room available which we were given while we spent the better part of two days trying to get things sorted out. The manager was never around so it was up to us to make two expensive phone calls to Venere to resolve the matter.
Once everything was settled, we had a very enjoyable stay. The front desk staff were courteous and charming, the breakfast was wonderful, and the location simply excellent.
We still can't figure out where the problem occurred with our reservation.
- Official Description (provided by the hotel):
- We are Long Life Riverside hotel ,all rates are quoted in US dollars and include complimentary breakfast served in the river view, use PC in the room . Our rooms are fully equipped with the latest in-room facilities and amenities including private bathroom with zacuzzi shower and lounge tub, Telephone, satellite TV, DVD player , mini-fridge , safety box , air conditioning , sleeping net , also daily two mineral waters , daily Fruit ,fresh flowers free wireless internet , bicycles and swimming pool in the garden ... more less
- Reservation Options:
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