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“Stuffed us around” 3 of 5 stars
Review of Long Life Riverside Hotel

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Long Life Riverside Hotel
3.0 of 5 Hotel   |   61 Nguyen Phuc Chu Street, Hoi An, Vietnam   |  
Hotel website
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Hotel amenities
Special Price
35% off room rate
Ranked #48 of 79 hotels in Hoi An
Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Stuffed us around”
3 of 5 stars Reviewed January 2, 2013 via mobile

There is a major communication breakdown between the people in sales and reception at this place. We were treated poorly initially. Once we "moved on", the place was quite good. But the beds were quite uncomfy, too hard. Breakfast was terrific and included in price. The seats in our room were also uncomfy - could not really sit in them. Kids liked the pool. Free bicycles was handy and fun.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 29, 2012

Spent 3 very enjoyable nights here. The hotel is located in a great spot away from the hustle & bustle but a short walk to all the sights. You would never guess from the outside what lies beyond the front doors but the hotel was one of the best that we stayed in during our time in Vietnam.

Huge rooms, nice pool, spotlessly clean and a very good breakfast (banana pancakes are a must).

A lovely touch was the packed breakfast they gave us when we had to catch an early flight.

Compared to what you pay in other parts of the world, I would also say excellent value.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 27, 2012

Stayed here with the family including 3 kids. Nice small pool, great sized family room, (ask for view of the river) we got a free upgrade! Shower didnt have hot water, but the bath did! Good cleaning of the room each day, all facilities you need in the room, including fridge, less than 1 minute walk to japanese bridge, and night market, excellent location, washing got lost each day but all worked out, breakfast ok too. for the price you get good facilities with to be expected reliability as is the case right across vietnam, for a family - good stuff but dont expect perfection! (Loved the free bike hire each day too!)

Room Tip: ask for a river view, and check two rooms before you decide on one, as all are a little different
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 26, 2012

My room, Deluxe with balcony, was very spacious, with beautiful design. A lot of cafes and restaurants near, old town was right opposite and it was so amazing to explore it by bike, which is free in hotel. The beach is rather far away, it took 80 dongs to get there by taxi, but I found this location the best in town.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harare
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2012

Great location, away from the hustle and bustle (but literally only 2 min walk away) of the old town, across the river.
We got a nice quiet room on the 2nd floor, with "townview" (more like a view on the houses across the road). Ask them to show you a couple of rooms and make your choice that way.
The rooms are big, the bathrooms huge and the bathtub even huger! There is a little reading nook, a desktop, wireless internet, TV with a lot of English channels, nice fluffy bathrobes and big towels. On the downside the beds are quite hard, the pillows horrible and the aircon doesn't work very well.
Breakfast is fine, everything you can think of really.
The do laundry, and rent out (motor)bikes, but I'd recommend to just use their next-door neighbour for those.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore, India
1 review
5 of 5 stars Reviewed December 11, 2012

If you have a plan of visiting Vietnam try out the Long Life Riverside hotel at Hoi An. A pleasant and enjoyable stay is assured for you. The workers there are amazing. The way they spoke to me almost convinced me about the slightly increased fares in a pleasant way. I really felt happy to pay what they asked. The front desk girls were polite and highly helpful. I should definitely say about the rooms there. Though it is a small boutique hotel with just 36 rooms in total, each and every room is perfect in all aspects. My expectation anywhere is a clean and shining restroom which I got at Hoi An along with lounge style bathtubs and Jacuzzi. It was really relaxing after a roam in the city for shopping. There is a small beech nearby and you could get a complementary bicycle ride for that. Wow! It was greatly entertaining and I recommend everyone to take it. LL Riverside hotel is the best place to stay at Vietnam especially for its services and bicycle ride.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Midlands
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2012

We stayed here in November for 3 nights in a deluxe river view. The room was great, really spacious and comfortable, only downside was the river view wasn't that great as was limited due to buildings in front...still a great stay, would definitely recommend the hotel.
Great staff who booked our tour to My Son ruins for 9 dollars pp, we went at 0500am and missed the crowds which was well worth the early start. Used the free bikes and cycled to An Bang Beach, about 3pm away, again worth it.
Breakfast was good too.
Hotel is in prefect location just over the main bridge in Hoi An.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Long Life Riverside Hotel

Address: 61 Nguyen Phuc Chu Street, Hoi An, Vietnam
Phone Number:
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #48 of 79 hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Long Life Riverside Hotel 3*
Official Description (provided by the hotel):
We are Long Life Riverside hotel ,all rates are quoted in US dollars and include complimentary breakfast served in the river view, use PC in the room . Our rooms are fully equipped with the latest in-room facilities and amenities including private bathroom with zacuzzi shower and lounge tub, Telephone, satellite TV, DVD player , mini-fridge , safety box , air conditioning , sleeping net , also daily two mineral waters , daily Fruit ,fresh flowers free wireless internet , bicycles and swimming pool in the garden ... more   less 
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