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“The best if your on a budget.” 4 of 5 stars
Review of Phuong Duong Hotel

Phuong Duong Hotel
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Phuong Duong Hotel
16 Ba Trieu Street, Hoi An, Vietnam   |  
Hotel amenities
Ranked #121 of 131 Hoi An B&B and Inns
Nottingham, United Kingdom
Level Contributor
96 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“The best if your on a budget.”
4 of 5 stars Reviewed January 7, 2013 via mobile

After looking at over 10 horrible rooms in hoi an we were considering having to pay way over our budget for a better hotel. Luckily we came across this little place with double rooms for $12 and it was so much better than the rest of the budget places. We got A/c although didn't need it, hot shower, tv and mini bar. We booked to go to my son through the hotel which was only $7 each with a boat trip back which was much cheaper than any tour company. We didn't get bothered about tailors at all nor anything else tbh. I would stay again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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34 reviews from our community

Traveler rating
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Families
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 4, 2013

We paid $12 for a standard double room with aircon in this hotel. There was no real view from the room, but there was plenty of natural light. Wifi was intermittent, but when it was on, it worked well from within the room. Location was nice and good budget restaurants nearby, and not too far to walk to the centre of Hoi An. The only problem was the other guests. The walls/doors are thin, so at times some guests arriving late at night kept us awake as they noisily talked to each other. One guest spent hours talking on Skype at 3am on speakerphone in a room 3 doors down from us, but we could hear every word. We tried knocking on his door but he wouldn't respond, so we finally fell asleep with the aid of earplugs. When we tried telling the owners, the only english speaking member of staff wasn't around so they couldn't understand us. Most of the other guests were considerate, so this wasn't always a problem.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hobart, Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed December 23, 2012

We picked up a room on the 2nd floor, with a balcony. It was a nice room, clean and with a reasonable bathroom. Unfortunately our stay was less enjoyable than it should have been as a result of the staff. Upon our arrival we were immediately given a long sales pitch for a nearby tailor shop, despite showing no interest in such services. We did not mind this too much at the time, though thought it was a bit excessive. As we came to the end of our stay, the staff began asking us about checking out early and did so multiple times, seemingly trying to pressure us into doing so. We had a bus trip at 5 pm, so an early checkout was inconvenient. We arranged the bus through the hotel, so they would have been aware of this. In any event, it was inappropriate behaviour and inconsistent with the arranged checkout time we had agreed to pay for. Finally, as checkout time came around the staff became more rude about us leaving, coming up to our room to insist that we leave soon, and calling our room only minutes later for the same purpose. In the end we were able to leave the room, checkout, settle the bill and remove all of our bags less than 10 minutes after the arranged checkout time, but the staff remained unsatisfied and generally unfriendly. This was particularly noticeable given the excellent service we experienced in Vietnam, and no doubt could have had elsewhere in Hoi An.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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georgetown
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 11, 2012

Stayed for 6 nights from April 29, 2012 for the full moon festival on May 4 before departing for Hue.
This is my second trip to Hoi An after the first in Jan 2009.
Pick up from Danang airport in a new private car owned by the hotel's proprietor is available for only $13, as compared to bookings in town at $15. The driver An To is very informative and will show you points of interest along the journey.
.
Booked by email and the response time will depend on which of the 2 receptionists(Hieu and Trang) are on duty.
The website is down and prices are outdated. The $12 room is now quoted for $14 during the summer season. For longer stay, the $14 price is negotiable down to $13. The receptionists are friendly and will be able to assist in making all travel arrangements.

It is less than 10 minutes walk down to the Japanese Bridge. Located along Ba Trieu St are many spas, restaurants and shops(including a extremely well stocked North Face outlet YoYo) which make it very convenient.

Wifi is available in room. The room only appear to be small because of the 2 big beds inside.
There is no smell in the room I was in, and the walls are white washed. I find it generally
well maintained except for the dust in the hard to reach places(read high on top of the tall cupboard and window). Linen is very clean. Check out the acrylic painting which is a nice touch to the room. This is a small hotel with 12 rooms over 4 floors.

Recommended for those within a $15 a night budget, there is very little to complaint about. You get what you pay for. Will have no hesitation to return to this hotel.

Room Tip: For extra $1($15), choose the bigger end rooms with balcony facing the front or back.
See more room tips
  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Limerick, Ireland
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed August 10, 2012

We found this hotel having left a particularly bad hotel nearby. The staff at reception were so nice and friendly and gave us a good price. They were very helpful with any queries that we had or directions that we needed.The room smelt a little musty but it was clean and comfortable and had working air con. They also have a good laundry service. Light Candle restaurant is located right across the road which is run by the lovely Madam Phuong, a must-visit for breakfast!

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Hoi An, Vietnam
2 reviews
4 of 5 stars Reviewed June 10, 2012

Maybe Phuong Dong Hotel is not the most beautiful and luxury hotel in Hoi An...
but whatever you need, you're sure, the wonderful staff of this hotel will help you.
The 2 girls at the reception can organize for you every kind of trip or tour!
...and the rooms are very cheap!

Alessandro from Italy

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, Brazil
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 25, 2011

I had made a reservation for the balcony room and I arrived very early in the morning. There was only one man there, who spoke almost no english, so it was pretty impossible to communicate. After a couple of hours a woman arrived and told me the room would be ready in a couple of more hours. At the end I had to wait a lot more and was put in a room with a window facing a wall and not the back balcony room as reserved and confirmed.They tried to charge the same price for a worst room, but after a bit of complaining they agreed to lower it to $11, which still felt expensive. The place is clean and new enough, has a nice bathroom, tv and mini fridge, but it is a bit too humid for me. The main issue though it that they are not very organized and vary on friendliness. Not friendly for discounts and friendly for recommending tailors. It is well located, not far from the centre and there is a quite good restaurant just in front, with a super friendly lady and nice breakfast.

Room Tip: Avoid rooms with window facing the neighbor's wall, it provides no fresh air or sunlight, which...
See more room tips
  • Stayed April 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phuong Duong Hotel

Address: 16 Ba Trieu Street, Hoi An, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Hotel Style:
Ranked #121 of 131 B&Bs / Inns in Hoi An
Number of rooms: 15
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