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“Lovely family run homestay in Hoi an” 5 of 5 stars
Review of Orchid Garden House

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Orchid Garden House
3.0 of 5 Hotel   |   382 Cua Dai Str, Hoi An 20035, Vietnam   |  
Hotel amenities
Ranked #8 of 85 Hotels in Hoi An
1 review
“Lovely family run homestay in Hoi an”
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 very enjoyable days at Orchid Garden, the staff were very helpful even helping us sort out our expired visa, cooking breakfast out of normal hours, very spacious high ceiling rooms, free bikes to use - only about a 10 min cycle to the main bars/restaurants. Or short/cheap taxi journey. We highly recommend.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sales manager at Orchid Garden House, responded to this review, yesterday
Dear Valued guest,
Thank you for sharing with us you experience at Orchid Garden House, your opinion is very important for us, it help us to keep improving day by day, your kindly words motivate all of our staff to work and achieve the satisfaction of our guests.

I hope your next visit will be even better and I hope that you can recommend our property to your friends and relatives

Best regards,
Tran Phung (Mr)
Sale manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

447 reviews from our community

Traveler rating
    325
    94
    20
    4
    4
See reviews for
91
228
19
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • English first
  • French first
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English first
Mahahual, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 days ago NEW

Orchid Garden House is a beautiful hotel away from the hustle and bustle of Hoi An, yet within easy biking distance to town or the beach using their free bikes. The food is great and their service and hospitality is excellent. It has a beautiful pool and gardens if you want to chill at the hotel as well. The value for the money is unmatched!

Room Tip: The bungalows are stunning!
See more room tips
  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sales manager at Orchid Garden House, responded to this review, 2 days ago
Dear Valued guest,
Thank you so much for the 5 stars-review. We are really appreciate your great feedback and will share it with our team. I am happy to hear you enjoyed your stay . I look forward to welcoming you back again and I would be grateful if you can recommend your friends and relatives our accommodation.
Sincerely,
Tran Phung, Sales manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here because hotels.com had made a mistake with our reservation at a hotel downtown.. and we were so thankful that they chose this place for us! As we were settling into the room, they brought freshly squeezed juice for us to enjoy.

Friendly and helpful staff, delicious home-cooked food at the restaurant for breakfast (included) and even just for a coffee or dessert at the end of the day.
Free bike rentals were great. Though if we were picky, they really need to buy new bikes. Twice, on 2 different days, the chain fell off the bike and we were forced to sit on the side of the road fixing it which is hard on an old bike! when we told them, they just kind of put the bike back in the pile for people to use, which is not the safest thing. Small complaint though because they worked well and were very convenient for the most part.

Not right in downtown, but an easy 5 minute ride either to the beach or to downtown. It was kind of nice to travel that way!

Rooms were very big and clean. Nice pool area. We didn't use the pool, but it looked perfect for families with kids.

When leaving, they arrange a private driver to the Da Nang airport for you, which is much cheaper than regular taxi so make sure you ask about it!

Great experience and wish we could have stayed longer!

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sales manager at Orchid Garden House, responded to this review, 5 days ago
Dear Valued guest,
It was a great pleasure to welcome you to Orchid Garden House and we very much appreciate you taking the time to share your fantastic review with us. We are excited to know you truly enjoyed your vacation

We sincerely hope that you are able to visit us again soon and I hope that you can recommend our acommodation to your friends and relatives.

Best Regards,
Tran Phung (Mr), Sales manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cabarete, Puerto Plata, Dominican Republic
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Orchid Garden House was a great "home-base" from which to explore Hoi An... Friendly staff, free bikes, nice location close to downtown but not right in the middle of the madness. There is a beautiful pool and the rooms were very spacious - enjoy!

  • Stayed November 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sale manager at Orchid Garden House, responded to this review, 6 days ago
Dear Valued guest,
Thank you for taking the time to write a review about your recent experience at our hotel. We are glad to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
We sincerely hope that you are able to visit us again soon and I hope that you can recommend our acommodation to your friends and relatives.

Regards,
Tran Phung (Mr), sale manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed just one night t the Orchid Garden homestay in December but were very happy with the service and with the rooms which we had booked. We only had one night and one day in Hoi An and the staff let us have the room until we left that afternoon so that we could have a shower and get changed after a long day of walking about Hoi An which was so nice of them.

Thanks for your hospitality!

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sale manager at Orchid Garden House, responded to this review, 1 week ago
Dear Valued guest,
Thank you for taking the time to write a review about your recent experience at our resort. We are thrilled to hear you had such an amazing stay and we will be sure to share your positive feedback with our staff.
We sincerely hope that you are able to visit us again soon and I hope that you can recommend our acommodation to your friends and relatives.

Warmest Regards,
Tran Phung, sale manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Central Saanich, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed recently and found everything to be very comfortable. Staff were very friendly, patient and offered wonderful service. Free rental bikes are really helpful, easier to get past all those ladies who want you to see their shop madam. In that note, make sure you shop around for tailors if you re going to get something made. They can be very expensive and get the same thing half the price. Offer them 50% of their price and work up from there, but not too much

  • Stayed December 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sale manager at Orchid Garden House, responded to this review, 1 week ago
Dear Mrs.Andrea Francis,
Thank you for sharing with us you experience at Orchid Garden House, your opinion is very important for us, it help us to keep improving day by day, your kindly words motivate all of our staff to work and achieve the satisfaction of our guests.

I hope your next visit will be even better and I hope that you can recommend our property to your friends and relatives

Best regards,
Tran Phung (Mrs)
Sale manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights with bed and breakfast included. We could not have been more happy with everything. We booked a superior room but were upgraded free to a villa. Although it rained 3 of the 4 days, the comforts of this homestay/boutique hotel outweighed any minor annoyances with the weather. The on site dining room is a short few steps from Villa No. 1 which we had. We rarely ate elsewhere, the food was so good. One night all guests were invited to a free communal meal of 3 delicious courses including a lovely white wine from Dalat.

Guests who also love their gardens will be delighted with this one, as was I. Ochids, orchids, more orchids...! Everywhere you look, quite literally. I took home a whole stack of pics of ideas to try at home, as we live in a sub-tropical zone and many of the plants would /do also grow at home. Staff hospitality was exceptional. Cannot recommend this place enough.

Room Tip: Villa if you can afford the extra $.
See more room tips
  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orchidgarden s, Sale manager at Orchid Garden House, responded to this review, 1 week ago
Dear Mrs.Christine Vincent,
Thank you so much for the 5 stars-review. We are really appreciate your great feedback and will share it with our team. I am happy to hear you were able to enjoy your stay and our amenities. I look forward to welcoming you back again and I would be grateful if you can recommend your friends and relatives our accommodation.
Sincerely,
Tran Phung, Sale manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Orchid Garden House

Address: 382 Cua Dai Str, Hoi An 20035, Vietnam
Location: Vietnam > Quang Nam Province > Hoi An
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 85 Hotels in Hoi An
Price Range (Based on Average Rates): $
Hotel Class:3 star — Orchid Garden House 3*
Number of rooms: 11
Official Description (provided by the hotel):
Home Away From Home in Hoi An Conveniently located only 2 kilometres from Hoi An town centre and 2 kilometres from Cua Dai beach, ORCHID GARDEN house(R) / Hoi An provides comfortable, refreshing residential-style suites. Each living area features a kitchen, separate living and modern bathrooms and contemporary amenities of home. Enjoy our comfortable king beds, 32" flatt-screen TVs, and complimentary high-speed Internet access. After a long day exploring the city, head back and relax in our outdoor pool . Twice a month, our host invites all the guest to complimentary party to meet with other hotel guests over local cuisine and wine. ... more   less 
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Also Known As:
Orchid Garden Homestay Hotel Hoi An

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