My boyfriend and I visited this hotel for 4 nights in Hoi An. This is an honest review. I am picky, but not that picky so here's the truth! Started off on the wrong foot when we emailed the manager before our arrival for a pick up at Da Nang airport. The pick up taxi never showed up and we had to pay for another taxi for $25 instead of the $15 we were quoted. We forgot about the taxi fiasco when were very welcomed by the friendly manger Thanh who let us check in early at 8 am! He let us get comfortable in our room and settle in and when we were ready, he told us to come down where he could tell us about his town. He is very nice and welcoming. Our room appeared to be nice.
He gave us a little map and pointed out two places on the map. A place to eat called Bobo's and a tailor shop T&C where his sister works.
1. Bobo's is terrible. Their wonton soup was barely edible and it's one of their "specialties". Blech, I'd rather eat dirt than eat there again. If you wander into the old quarter, there is much better food there for half the price! "Hi Restaurant". Sooo good and cheap!!!
2. The tailor T&C were the only tailors we walked by who heckled us to come in. After reading other reviews we have come to the conclusion that the manager must call his sister ahead of time to tell them we are coming by and to keep an eye out for us. After going in and asking the price, we found her prices to be about twice the prices at other tailors which had much more fabric selection and were way less pushy. We ended up and Bao Khanh Silk on the Main Street right across from A Dong Silk.
Back to the hotel, we stayed in 3 different rooms here after complaining about the first two. The first one they put us (room 202) in was big and had a balcony facing the Main Street. Nice at first glance, but after we left the hotel for 3 hours with our a/c running, it wasn't even cold in our room when we came back! There were ants in the room, probably because the windows aren't sealed or the balcony door! It goes straight outside for all the bugs to come in! So, we asked for a new room. Little tiny ants everywhere!
They put us in a smaller room right across the hall so still facing the street. It had the same problem, I would say the a/c was a tad better but not that much better. The cracks were still there and the sun comes into the room all day and if you want the room to be decent to sleep in, you have to shut the bathroom door to keep the heat from coming in. Not good. We stayed in that room for two nights. There were ants and spiders in this room.
The last room, 205 was much better. A million times better for the A/c! It actually worked and got chilly! Still there were ants, but I couldn't care about them as much now that we had amazing A/c!
Breakfast is included, but the eggs are microwaved... So I just ate the bread they had. I would pay less and not take the breakfast...
Also, they block Facebook on the wifi, so it forces you onto their computers in the lobby to get on them. That gives the staff more opportunity to find out your plans and try to sell you more tours. The manager was very curious to our plans, but we told him we already had things booked. They are much cheaper from other places!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.