The reviews were great so we booked!
The airport pickup was great and we walked in to find everyone having a communal meal. We had a chance to meet other travelling & it was a great night. The food was fabulous. We found the staff to e amazingly helpful & polite. They helped us extend out visa, visit BaNa hills without using a tour and have us great advise on restaurants etc. the little gift was such a lovely token gesture.
You can walk to old town in 5-10 minutes via the Japanese bridge. They were able to extend our stay once but when we asked for another day they were full. They were upset they couldn't help more and uninvited us to their communal dinner that evening as a sorry. It was wonderful the first time & just as good the second time.
We also use their postal service to ship out box of goodies home. Great! They come, they box, you pay, they take away. It's tracked and outs arrived back in the UK within 3 weeks.
Thoroughly recommend this hotel. Xxx