My husband and I spent our holiday to Kempinski hotel in Ajman during the week 21-10 to 28-10. In spite of some negative reviews we found on tripadvisor, we decided to go there as it was the only emirate we did not visit so far. And we did not regret.
First of all, the position of the hotel is excellent and the beach is beautiful. We went for a Club room and stayed on 7th floor. The room was nice, the bathroom needed some update but the cleanliness and the service in the room was perfect. We have used K lounge, the lady there was nice but she needed a bit more of initiative when it comes to fill up the buffet. Anyway, she was a very pleasant lady.
The beach is fantastic, clean, the sea water is transparent and clear and the staff is cleaning the beach non-stop. They were very helpful to find you the sun bed or to bring you the drink.
The food is very tasteful, Italian restaurant is brilliant and the pub has a pleasant atmosphere and music. The coctails are among the best I've ever had. You need also to experience the Zanzibar, wonderful food and the table at the beach, my dreams came true.
I need to mention the front office staff. When we find out that our Holiday agent mislead us with some information, they did their very best to solve the problem. Mr. Youness at the front office was so kind to help us out as well as Mr. Chuks who made the end of our holiday unforgettable. Many members of staff from the other hotels should come here and learn how to meet the guests needs and make them happy.
The only remark is to some members of staff who came from Ukraine (Anna at the gym). They should learn some basic manners at least. However, even her rudeness could not spoil this perfect holiday and our decision to come back to Kempinski for our next holiday.
Well done on all accounts to the management of this lovely place.
- Official Description (provided by the hotel):
- Kempinski Hotel Ajman is situated in the United Arab Emirates right on the shores of the Arabian Gulf, 25 km from Dubai. Offering 180 sea or pool view rooms and boasting a private white sandy beach, which is classed by many as the best private beach in the UAE. Dining options range from traditional Indian and Chinese cuisine, to rustic Italian and themed international buffets. ... more less
- Reservation Options:
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- Also Known As:
- Ajman Kempinski Hotel
- Kempinski Ajman