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“An expensive disaster” 1 of 5 stars
Review of The Ocean Dunes at Amagansett

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The Ocean Dunes at Amagansett
379 Bluff Road (near Indian Wells Highway), PO Box 1079, Amagansett, NY 11930   |  
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Hotel website
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Hotel amenities
Baltimore, MD
1 review
“An expensive disaster”
1 of 5 stars Reviewed July 20, 2009

We traveled 8 hours from Baltimore city with a 20 month-old to stay at the Ocean Dunes. We were taken aback by the appearance of the place as it did not seem to fit the photos we saw on the internet. We were led to our room: a filthy, old, 2-bedroom apartment with a tiny bathroom (with no bathtub for our son as we'd requested). The furniture was so cheap that a corner table fell over on us when touched and later crushed our toddler. The tv didn't work properly and was attached to the wall via a bungee cord. There was an exposed electrical outlet and the ceiling fans didn't work (p.s. no air conditioning at this gem). We discovered that children weren't even allowed at the place in general! That we were so completely misled by the management into thinking this place was "child-friendly." This place is in fact occupied mainly by retirees, who like the quiet, peaceful location, but who do not appreciate a toddler playing and laughing outside before 9 a.m. Though management (with one exception, the rudest management I've ever encountered) did switch our room for us the next morning, our new room was not enough of an improvement to make our trip worth the money. And they still insisted we pay for the first night--a whopping $550.00 per night! Days into the trip, we found out that the maid service only makes beds and empties trash--they do NOT do any cleaning unless requested and they are never happy when you request it. We returned home with a roach in one of our bags and flea bites on our ankles. We paid an astronomical price for this accommodation and feel completely misled and ripped-off.

  • Stayed July 2009, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harveyobrien, General Manager at The Ocean Dunes at Amagansett, responded to this review, April 27, 2013
We would like to note that management of the Ocean Dunes has changed since this review. We now have extremely professional and friendly staff for front desk, maintenance and housekeeping. We continue to make improvements every season in order to maximize the enjoyment of our residents and guests and we strive to make Ocean Dunes a quite peaceful getaway location. Please note there is a No children under 14 policy as per the Board.
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34 people have reviewed this hotel

Traveler rating
    16
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    1
    0
    5
See reviews for
5
14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
New York
1 review
1 of 5 stars Reviewed May 25, 2008

This hotel lists on its website a price range for each room (e.g. $185-$275). In fact when one books the answer is that the low price is available only for guests who have stayed at the hotel "many times before" and the only price available is the highest one listed.

In addition no person under 14 is permitted to stay, a rule that is not stated anywhere on the website.

Stayed May 2008
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harveyobrien, General Manager at The Ocean Dunes at Amagansett, responded to this review, April 27, 2013
We would like to note that management of the Ocean Dunes has changed since this review. We now have extremely professional and friendly staff for front desk, maintenance and housekeeping. We continue to make improvements every season in order to maximize the enjoyment of our residents and guests and we strive to make Ocean Dunes a quite peaceful getaway location. Please note there is a No children under 14 policy as per the Board.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed July 2, 2006

Peace and quiet in the midst of a nature preserve, well managed, will return

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ocean Dunes at Amagansett

Address: 379 Bluff Road (near Indian Wells Highway), PO Box 1079, Amagansett, NY 11930
Phone Number:
Location: United States > New York > Long Island > Hamptons > Amagansett
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Specialty lodging in Amagansett
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Ideally located on the ocean in Amagansett, amid four acres of a tranquil nature preserve, Ocean Dunes features an outdoor heated pool, private access to a beautiful beach, front desk, housekeeping, private balconies and a short walk to the village of Amagansett. ... more   less 
Also Known As:
The Ocean Dunes At Amagansett Hotel Amagansett

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