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“Hotel just opposite footbal stadium” 4 of 5 stars
Review of Shakhtar Plaza

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Shakhtar Plaza
4.0 of 5 Hotel   |   Germana Titova Ave., 15, Donetsk, Ukraine   |  
Hotel amenities
Ranked #2 of 23 Hotels in Donetsk
Kiev, Ukraine
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Hotel just opposite footbal stadium”
4 of 5 stars Reviewed April 21, 2012

Good hotel location, just opposite footbal stadium. It was strange to learn that hotel swimming pool was at extra fee.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

Traveler rating
    40
    20
    4
    3
    0
See reviews for
7
11
6
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Warsaw, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 1, 2012

Horrible service! Night manager on drugs, at the evening full of prostituted, in the hall, “KGB” guys watching you – everywhere! not smiling just standing there and looking; not a nice person in the entire hotel! don't go there!!!!

  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trinidad & Tobago
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2011

Although outside the city area, it is conventiently located near a major sport arena. Newly renovated ( and perhaps still under some fine tuning) this elegant 4 star hotel has small rooms, showers without adequate shelving and room doors without peepholes, but makes up with its onsite facilties with a hotel reception bar, a trendy upscale lounge/bar that would fit right in to New York City scene with its stylish guests/ decor and live music, a fine dining restaurant (long wait for great food)and a brightly lit modern pizza house. Hotel offers great facilities for meetings / conventions.
The Spa Facility was also impressive, with its juice/tea bar and all new machines and great personal trainers who speak enough english. There is a fully equiped gym facility for cardio room and weight/machines and another area with the Aqua Facility with an indoor pool and saunas and even a salt room with its own flat screen and remote. Prices vary between 12 and 20 USD for use of the facilties but the sport massage at 30 USD/hr is worth it although done in a clinical and very bright room. There is no direct access to the Spa from the rooms so you have to walk across the lobby and walk down, but the dressing room facilties are more than adequate.
As perhaps the first large group to be booked at this hotel, the hotel staff who were very helpful had a crash course in English and western habits getting familiar with our need for ice with everything we drink. Competitively priced! Great service! Worth the stay!

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2011

I've stayed in this hotel in November 2011. It was my first and surely not the last stay in Shakhtar plaza. This property locate just in front of the Donbass Arena stadium. Check-in procedure was smooth in within 10 minutes I was guided to my room on a 4th floor. The room (Classic) dimensions is a typical for this type of rooms. Not too big and too small. The romm was very clean. Bathroom was ok despite it was a little small. Do not expect fast LAN connection in your room. It is slow, very slow. Upon check-out I was told that this problem will be solved. My package included breakfast, dinner and SPA-zone admission.
Breakfast is nice. You won't be disappointed. Dinner was good. You can choose between two salads, three options of main course, three options of side dish, glass of wine, bottle of water and tea. Restaurant of the hotel is spacious with good band playing in the evening.
SPA-zone is fourth to visit if it was included to the room price. Good swimming pool with jacuzzi and waterfall system, two saunas and one Turkish bath (Hamam).

Stayed November 2011, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shakhtar Plaza

Address: Germana Titova Ave., 15, Donetsk, Ukraine
Location: Ukraine > Donetsk Oblast > Donetsk
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 23 Hotels in Donetsk
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shakhtar Plaza 4*
Number of rooms: 322
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