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“You get what you pay for” 2 of 5 stars
Review of Sun Maris City Hotel

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Sun Maris City Hotel
Cildir Mah 103. Sok, 21, Marmaris 48700, Turkey   |  
Hotel amenities
Ranked #131 of 282 hotels in Marmaris
Bolton
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“You get what you pay for”
2 of 5 stars Reviewed June 14, 2008

We arrived at the hotel only to be given what you could describe as a box room I went to complain about the size of the room and was given a bigger room right away.The food was as good as any of the so called better hotels in Marmaris and the staff especially Arteken in reception were very friendly Its as cheap as a good self catering holiday so its good value for money as its all inclusiveThe pool area is tiny so if your prepared to use the hotel as a base like we did you will enjoy it

  • Liked — 100 Metres from the beach
  • Disliked — Tiny rooms
  • Stayed May 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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176 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Russian first
  • Turkish first
  • Any
English first
durham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 8, 2008

our honeymoon in the Sun Maris Hotel......ha. This hotel was very clean thats about the best thing you could say about it. Had to change our box room as there was no balcany and when we opened the window a bush fell in the room, our next room was bigger and had a balcany over looking the pool or should i say paddling pool! Sun came on the pool around 3pm and went at about 5pm. ok if you dont like the sun. Drinks were free until 10.30pm but you did have to pay for extras in the hotel which was a first for us on a all inclusie basis.
Food was a joke,only ate in the hotel a few times as it was food you wouldn't feed your dog! Paid for seven nights all inclusive but only got six so watch out for this. Most staff ok....! Had this been our first time in Turkey would not go again so please if you stay here dont let it put you off visiting Turkey again as we have been a couple off times before and always enjoyed it ....not in this hotel of course.

  • Liked — leaving
  • Disliked — having to spend 1 week there
  • Stayed June 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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southern England
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 6, 2008

My husband and I stayed here for one week it was the worst hotel we have stayed in. Basic rooms, no space, tatty, heater/ air con did not work,cold showers,power cuts,food dreadful,drinks weak, hardly any choice. Complained to hotels 4 U.com. they just made stupid excuses. Do not go to this hotel for a A.I. holiday as you will have wasted you money. We were totally dissapointed.Believe the bad reveiws they are true !

  • Liked — Nothing
  • Disliked — Everything
  • Stayed May 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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NI
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 1, 2008

After booking to stay in the Sun Maris Hotel I read a few of the reviews so was prepared that I wasnt heading for a week of luxuary but I wasnt prepared for a week of hell!!
Firstly on arriving at Dalaman we had to wait an hour and a half on the coach as a flight had been delayed and we were waiting on more passengers. We were not even advised that we had to wait and only after 45 mins when we asked we were told we would have to wait another 45 mins!! When everyone had finally arrived 2 people had to sit on the floor as there were too many people!!
On arriving at the Sun Maris I noticed that it was very clean - this is the only good thing about the hotel, we checked in and went up to our rooms which were smaller than any other hotel I have ever stayed in - there is no where to put your suitcase so we had to step over them the whole week!
The all inclusive is a complete joke - you could drink glass after glass of any of the 'alcohol' and still be completely sober. The beer is very fizzy, low alcholol beer, the vodka was definately water with only a choice of coke or orange as a mixer and the wine was so watery it tasted of vinegar, that is all that is on offer for anything else you have to pay - after the AI finished at exactly 10.30pm we bought a bottle of wine and were amazed at the difference.
There were no free ice creams for the kids and meals were at set times 7am - 9am breakfast, 12pm - 2pm lunch and 7pm - 9pm dinner, if you are not here at these times you do not get anything but to be honest you arent missing out as the food was nothing special we ate about 4 meals in the hotel and went out the rest of the time.
Also, we had quite a few power cuts and water cuts - one morning we had no electric or water until after 1pm, another night we were at the bar having a drink and had a power cut for over an hour and had to sit in the dark - 2 people also got trapped in the lift which seemed a frequent occurance.
The hotel staff are pleasant enough but didnt speak very good English so it was hard to communicate with them.

This was my first trip to Turkey and more than likely my last even though Turkey is a lovely place this has really put me off.

  • Liked — Very clean
  • Disliked — Everything else
  • Stayed May 2008, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
leicester
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2008

Mum & i arrived at 'SUN MARIS' on monday 12th may 2008. The recepionist said we go &could go & get some breakfast then come back & get checked in. Well breakfast was boiled eggs, boiled eggs & more boiled eggs with salad & cold salami, yuk yuk yuk.
Whers the traditional english breaky i thought to my self, the cereal was cheap brands so tasted horrible, the milk was bad. Later that day we looked on the eating time board & it says you have to pay £3 for an english breaky, optional of course DISCUSTING or what. Hotel was clean ( 1 good point). The lunch & evening meals were all chicken & greasy rice with cold potatoes. we had 4 meals in the hotel, we had to go out & buy or starve, the food at the resaurants/bars was fantastic but we shouldnt have to go out & pay when were ALL INCLUSIVE.The drinks choices was bad (think ive got more choice in my house), the bar staff didnt speak much english but the said that VODKA was the same as BARCARDI, what a load off rubbish. The staff were friendly but need to learn more english. Lots or Russians in the hotel. The pool was that small that if you had 10 people in there you wouldnt be able to swim as you would be touching each other (it was too small to swim in really), & only 10 or 12 sunbeds, i thought your having a laugh & the sun does'nt come round til between 3pm & 5pm. No HOT water in the sink tap all week (the toilet downstairs was the same) & no PLUG, how do you have a wash??? In the morning the water system played up & we had NO WATER at all, the electric kept going off so we had to walk up 8 flights 0f stairs to get to our 4th floor room. Not much evening ENTERTAINMENT only bingo on 1 night which1st prize was 'a fishbowl (cocktail), 2nd prize was a bottle of wine & 3rd prize was an ENGLISH BREAKFAST which cost 10 lira to play, they also had bally dancers on but didnt start til 10.45pm. There was just no atmosphere in the hotel at all. The rooms were very basic & small but you dont really go away to spend alot of time in them so we put up with it. I would never go back to SUN MARIS again. You cant get a free drink after 10.30pm. So overall it was terrible, i dont think it should be all inclusive it should be advertised as FULL BOARD & pay for drinks. I am looking for a holiday in August but have been put off going to Turkey, i always go all inclusive.

  • Liked — comfy beds
  • Disliked — too long to comment
  • Stayed May 2008, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 14, 2008

just come back from the sun maris hotel and i must say dont be put off by the other reviews as since last year the hotel has had a make over and it is very clean maids cleaned the rooms every day loads of hot water and ALL the staff were all new and very friendly but not over friendly and i would go back there again, the only problem i had was when we booked on the internet the photo they show of a hotel on the beach is not the one you stay in as that one is called the SUN MARIS BEACH so be carefull..

  • Liked — very clean rooms
  • Disliked — no entertainment
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 26, 2008

we booked this hotel on teletext i wish i'd checked first.. Food was awful and cold...The manager was arrogant walked around like his own [--] don't stink..Met a few staff members who were great..Full of Russians who were just as arrogant as the manager..The pool was tiny and got no sun on it except for about 30mins late on in the day.. I went for 2wks but after a wk wished i was going home... Spent all of my spending money on food and drinks. it was close to the beach where i spent most of my time..The rooms were tiny our shower leaked all over the floor when we could get the hot water on....I would never go back ther e EVER

  • Liked — the trip home
  • Disliked — all of it
  • Stayed October 2006, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sun Maris City Hotel

Address: Cildir Mah 103. Sok, 21, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #131 of 282 hotels in Marmaris
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Sun Maris City Marmaris
Hotel Sun Maris City
Sun Maris Hotel Marmaris

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