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“cried on arrival” 1 of 5 stars
Review of Golden Moon Apartments

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Golden Moon Apartments
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2.0 of 5 Small Hotel   |   135 Sokak 13, Marmaris 48700, Turkey   |  
Hotel amenities
Ranked #63 of 86 Marmaris B&B and Inns
vodkababy
1 review
1 helpful vote 1 helpful vote
“cried on arrival”
1 of 5 stars Reviewed April 24, 2009

after a huge delay at the airport we arrived at the hotel around 3am where we were greeted by many young turkish men drinking. I asked one man where reception was and you can imagine my suprise when he replied 'I am reception'.

He took us up to our room which he had to shoulder barge the door open (as my partner did every time we entered the room) the room was awful!!!. I was stunned into silence as he showed us first our bathroom complete with broken window which wouldnt close, hole in the floor and the shower was a bath shower mixer tap attached to a tray with no plug... just another hole.

Next the double room we had booked, which was a twin room with two single beds. when I pointed this out he said 'this is double' so I replied we assumed a double room would be a double bed at which he gave us both a look as if we were perverts and said 'you can push the beds together if you want to' giggling!!!

The "air con" was a white box in the corner of the bedroom covered in black damp/mould and half hanging off. which he said he wanted to charge us to use... I immediatley refused. To sleep comfortably we had to sleep on towels on the balcony every night to attempt to keep cool.

I cried myself to sleep as soon as the man who 'is reception' left and would have immediatley booked into a hotel the following morning but this would leave us with no more available money. we had no rep as we booked online.

The pool we never used once due to the fact it was tiny and never cleaned. The breakfast we had booked throughout our stay at the hotel was traditional turkish, which consisted of a piece of cheese olives and a boiled egg. I wouldnt mind if that was a tradition throughout the counrty but every other hotel did a full english or at least cereal as standard.

I beg of anyone even contemplating staying here not to. Its not as though me and my partner are overly fussy, we are both 21 and were looking for a basic place to use as a base as we would be sunbathing in the day and clubbing at night, but this was far from basic.. hell on earth.

  • Stayed August 2008, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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55 reviews from our community

Traveler rating
    1
    9
    5
    7
    33
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
manchester
1 review
1 of 5 stars Reviewed September 10, 2008

me and my husband.... stayed at the golden moon, in marmaris,, we just booked on the last minutes, with global late deal, as i arrived at the golden moon,,, i was horrified,,,, i just could not believe wat i was seeing, we checked in as normal, as we had been travelling all night, , could,nt believe the disgrace of this apartments,,, they tried to put us in staff quarters,, on the third floor, o,m,g, the smell from that room we always stay with me,, it was like some one died in there,, i got my cases and refused to stay in this hotel,,,, we arrived at 5 in the morning , the hoilday reps, tried to get us in to another hotel, but we had no look,,, then we had to wait till 6 at night to get a room in this dump, untill people checked out,,, the air conditioning did,nt even work,, the cupboards in the kicthen were rotting,,, the shower had green mould growing , please if any body has booked this, change it a,s,a,p,,,, i just could,nt stay there,,, it was hell,,, so wat we had to do because we were getting no help,, we had to use our spending money,,, and walk round marmaris looking for rooms,,, we got to stay in a bed and breakfast a few door away from the apartments,,,,, it was a holiday from hell, for the 1,st day but look,ly enough, we had a brill time in marmaris, after changing hotels,,,,,,,,, when u look on the internet at look at your apartments, i thought i was staying in golden moon hotel,, so make sure you no were exatly were your staying,,,,

  • Liked — nothing
  • Disliked — the smell
  • Stayed August 2008, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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hertfordshire
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 9, 2008

we booked to stay at the golden moon apartments for a week and arrived on tuesday 2nd of september.

The first impressions of the apartemnts was dreadful, it was filithy and dated and even though i was not expecting luxery this place was a digrace.

we was taken to a room which was on the top floor of the property in the attic and when we went inside we was shocked. there was no working shower, there was a horiffic smell in the bathroom, the window was broken, and the door didnt close or lock properly.

There was also electical wires hanging out of the wall and cieling which was really dangerous, the fridge was broken and the door came off. The room was nothing like those shown on websites or brochures IT WAS A COMPLETLY DIFFERENT ROOM.

After complaining to the unhelpful staff we realised that we had been put in the staff quaters as there was no avaliable rooms.

After talking to other residence at the hotel and being shown their rooms we realised that the whole hotel was run down dirty and unsafe. These guests were also unimpressed

After complaining to the rep, the manager took us to his brothers apartments called the Sindy Aparts and we was given a room their which was the same amount of stars and was a great place to stay.

I WOULD HONESTLY STAY WELL CLEAR OF THE GOLDEN MOON APARTMENTS AS YOU CAN FIND MUCH BETTER IN MARMARIS FOR THE SAME PRICE.

  • Liked — lEAVING IT
  • Disliked — Read The Review
  • Stayed September 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 6, 2008

we a couple stayed at this hotel in august this year . the hotel is worse than basic. we reported a broken shower so they took it away........... we thought we were getting basic self catering and we did. no cooker. broken fridge. just sheets no covers ... but hey you could get food , ha get food from the bar . we did not ....we saw the kitchen it was filthy............ the cook sleeped in it ..not good . he smoked in there and wore the same shorts for the eight days we were there ........................... as for the staff two good the rest .well there is gianni bar staff he loves english women ,he thinks we are all the same ...........there to give him money and loads of free phones............ while we were there he had two girl friend staying at the same time trouble all the time......... one comes one goes..... some times they cross. always trying to pull the next on . never there to serve if you wanted a drink.................the music is on repeat every day the same noise blarring out of the bar ............. over booking happens every days ............. people left hanging around waiting for these poor rooms............ the pool is so small and has no shallow end ............... the kids pool is 2 ft by 3ft yes really that small........ poor hotel it should be a no star it is that bad stay away if you get offered it free dont send your worst mate there .....................

  • Liked — the maids
  • Disliked — all of it
  • Stayed August 2008
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
1 review
2 of 5 stars Reviewed August 17, 2008

i arrived at the golden moon and have to say it is the worst accomodation i have stayed in. It is defanaitly needing refurbished.
The food was fantastic and the service was good.and the rooms were cleaned daily with fresh towels.
The only downfall is the shower didn,t work very well so we had to attach it to the wall with one of my hair bands and also ther dosn,t seem to be enough rooms for everyone to have a sunbed.I had to hire air con and a fan as it was that hot.
Good location and deffanaitly not for kids as there is no entertainment

one advantage we had was we had two balconies which was nice as there were four sharing.

I probably would go back if i didn,t have the kids

  • Liked — food and cleanliness
  • Disliked — lack of sunbeds and air con breaking
  • Stayed July 2008, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Moon Apartments

Address: 135 Sokak 13, Marmaris 48700, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Marmaris
Amenities:
Hotel Style:
Ranked #63 of 86 B&Bs / Inns in Marmaris
Price Range (Based on Average Rates): $
Hotel Class:2 star — Golden Moon Apartments 2*
Number of rooms: 20
Also Known As:
Golden Moon Apartments Hotel Marmaris
Golden Moon Hotel Marmaris
Marmaris Golden Moon

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