We stayed here for 2 weeks (5th Sept-19th Sept) 2012. The staff are rude and dont like to talk to you, when we ordered a breakfast it was cooked at the bar, and was horrible. We ordered Sunday lunch which was supposed to be a 3 course meal and all we got was beef dinner and was charged for the extra's. Rooms are kept clean and beds changed 2 times a week. You cant sleep here as you are surrounded by farm lands, there are about 8 cockrels that keep crowing all day and all night, plus there are cows, chickens and dogs barking. You also have the local temples that have loud speakers by the hotel and wake you at 5.30am every morning. Rep would not confirm our transfers as we wouldn't book our trips from him (they are cheaper down the road from Kevin's) wi-fi doesn't work, you have to sit by reception to use it, Our holiday was a complete disaster. Photo's dont show real Seren Apart. We booked 2 apartments as there was 5 of us, 3 men in 1 apart and 2 women in the other. Some photo's show 3 beds in 1 room, this is right, my son had to sleep on bed sofa which was hard and uncomfortable. My advice is don't go here. While we where there a family who had also booked cotacted rep and made him move them to another hotel. A couple also came for there honey moon thinking they had booked a honey moon suite, Seren Apart didnt have 1. Pool is over 7 foot deep and kids pool is also to deep for a child, i am 5ft 6in tall and when i sat in kiddies pool it came just above my chin.
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